Business Wisdom

While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation - until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization.

Napoleon Hill admired others who had overcome adversity. Edward Bok, publisher of the acclaimed Ladies' Home Journal, was one of the men whose life Hill examined because he overcame adversity to ultimately succeed. Bok wrote to Hill, and that letter formed the basis of one of Hill's lectures for his students. The Edward Bok story is an example of how Hill used others' experiences to learn from defeat and overcome hardships in life.

Sick Success shares the crucial truths of what it means to be an entrepreneur today who is struggling to keep a business afloat while also managing health crises. You will learn how to turn on your abundance mind-set, to channel your anxiety into productivity, why you must always hone your faith and trust as you progress toward your goals, and so much more.

Leverage is defined as the power to act effectively. Laziness means not disposed to work. Combine the two and you get Leverage Your Laziness, a guide to get what you want with the least effort. Steve and Jeff make witty commentary and provide useful tools to help rocket you forward toward your dreams. A quick listen that is packed with helpful hints and humor. Keep it on your desk for a constant reminder to work smart, not hard.

Rants + Ramblings is a treasure trove of ageless wisdom and practical advice that will shine a light in the darkest hour of this perilous but rewarding journey we call "life". Enjoy fresh perspective and potential solutions to a variety of issues that can easily become insurmountable stumbling blocks, delivered in relatable, easy-to-follow prose that will have you listening on of this illuminating guide until you all to quickly reach the end. Delia touches on important subjects such as patient care and medical costs, listening to your body, mental health and recovery, and more!

You and every other human being were created to be in charge. Since we were created to be at the top of our game, we have been given the resources we require, which are nothing more than our minds. There is no energy comparable to that generated by a believing heart. As a result, here is a collection of words on marble, positive affirmations, and inspirational quotes for men and women, young and old, to assist you in releasing the untapped energy within you.

Coaching, mentoring, teaching - sharing whatever little nuggets of knowledge I have picked up has been a vital part of my life over the past 30 years - whether it was back in medical school or in various roles since. This audiobook is a motley collection of my reflections and musings about this beautiful journey we are on. Simple, heartfel t- or as we say in Hindi - "Dil se" - "from the heart".

Do you sometimes feel alone? Are there problems in your current relationship? Perhaps you broke up, or are you getting close to that? Do you feel that you are losing control of your children? How is your relationship with your parents? Are you searching for answers and want to change your life, but do not know where to find the answers? Look no further. Why Am I Alone reveals an ancient key to wisdom, happiness, and enjoying life.

When Napoleon Hill was asked to deliver the baccalaureate sermon on June 2, 1957, at Salem College, it had been 35 years since he had delivered a commencement address to the 1922 graduating class at the same college. He was introduced as the man who developed the "science of success". This science was an exact study which laid down the principles by which anyone could realize his or her material goals no matter what ambitions they may be.

In 1952, Napoleon Hill spoke at a dental convention. He was introduced by insurance tycoon W. Clement Stone. Stone had been given a copy of Hill's best-selling book, Think and Grow Rich, and was so impressed that he gave away thousands of copies. Hill and Stone jointly wrote Success Through a Positive Mental Attitude in 1960, and it became an immediate best-seller. Over 50 years later, the book still sells well in the United States and all over the world.

In 1922, Napoleon Hill was invited to give the commencement address at Salem College in Salem, West Virginia. He was 39 years old at the time, and he spoke of what he had learned from his failures in life up to that point. His personal adventures in the business world illustrated for the students the cyclical nature of success and failure as well as the lessons one can take away from each of life’s experiences. Titled The End of the Rainbow, this commencement address is considered to be the most influential speech ever given by Hill.

In 2015, after a decade of sales, John Wyatt took a sabbatical to Alaska to work as a wilderness guide and commercial fisherman. Using the time and distance from his professional career, he was able to reflect on the sales mindset of the successful sales mentors and colleagues he had worked with, from real estate and investments to medical devices. Finding the common thread of a successful professional sales career, the notes he wrote became this book. The Alaska Pages makes a timeless philosophy immediately applicable to a successful sales mindset.