Business Wisdom

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job.

How Rich Asians Think follows the chapter outline of the original Think and Grow Rich. Each chapter begins with the author's modern interpretation of the key points found in Napoleon Hill's original text. Then, the author shares success stories and examples from his interviews with Asian and non-Asian leaders relating to each principle of individual achievement. The author connects these stories and examples to Hill's key points in a short summary before leaving you with inspirational quotes exclusively from notable Asians.

365 Quotes to Live Your Life By will be more focused than other quote books, allowing you to keep your mind on what is most important and helping you produce real and long-lasting positive changes in your life. This collection of great quotes comes from a diverse range of great people - men and women from the East to the West, from ancient to modern times, from artists to philosophers to scientists to entrepreneurs, and more.

Tao and the Four Pillars of Influence stands apart as a business book. It speaks ancient wisdom to the modern-day leader, while providing practical and tangible actions that lead to high levels of sustainable influence. The book is an easy-to-follow roadmap to creating lasting change in your workplace, community and family, while navigating chaotic and demanding environments.

By following Bruce’s 40-year restaurant career, you’ll learn the most common financial mistakes independent restaurateurs make and the strategies that can turn around any restaurant. In this book, you’ll learn the business strategies that, when applied to any hospitality operation, will ensure success. Make your financial operations effortless by learning the math of restaurant operations, avoiding the most common myths of restaurant operations, and turning the magic of restaurant operations into success!

An iconic teacher. A warm friend. A generous mentor. For more than 40 years, Howard Stevenson has been a towering figure at Harvard Business School: the man who literally defined entrepreneurship and taught thousands of the world’s most successful professionals. Now - spurred by Stevenson’s heart-stopping brush with death - his student, colleague, and dear friend Eric Sinoway shares the man’s wisdom and inspiration.

A compilation of personal stories organized by season, The Center Will Hold will inspire people to look at life with gratitude despite the challenges we face.

Chris Heller, a nationally recognized leader in real estate, joins bestselling author Greg Reid to share profound principles and practices for creating unparalleled success in sales, leadership, and relationships. In this engaging parable, you’ll meet Nick, a young sales professional who approaches John, a retiring CEO, and asks for his secret to success. Expecting to receive a single game-changing nugget of wisdom, John instead becomes Nick’s mentor. Over the course of several years, he shares his profound business and success principles with the young salesman.

Dr. Gregg, author of two previous books on the Toltec, was deep in the process of writing her latest book. Now completed, The Toltec Way was created specifically to bring this ancient wisdom to readers in a way that is easily understood and that makes it applicable to modern life. The gift of the Toltec is in being able to transcend ordinary human awareness and achieve personal freedom.

This inspirational and informative 4-CD program features two of the leading experts in the field of self-development and health. As you listen, you'll discover how to transform the old habits, traditional beliefs, and everyday thoughts that keep you from becoming all that you can be.

Julian era el monje que decidió vender su Ferrari: abogado de éxito, un buen día abandonó todo y se trasladó al Himalaya. Allí inició un proceso de aprendizaje con los sabios de Sivana, que le abrieron las puertas a nuevas formas de abordar la vida y los negocios. De regreso a su mundo anterior, Julian tiene la ocasión de aplicar sus nuevos conocimientos ayudando a su antiguo amigo Peter, propietario de una empresa de software que está en crisis.

Constant whisperings from your soul are steadily guiding you on your life's journey - but what if you cannot hear them? For the first time, professional Soul Coaches have gathered from all over the globe to help you decipher these loving messages. This feast of collective wisdom will help you discover your true life direction - a life filled with deep meaning and great joy!

For anyone seeking success in life, a mentor or someone who can be looked up to or imitated is probably an essential part of the process. Learning how someone got it right, as well as the mistakes they made along the way and how they overcame them, can mean the difference between success and failure. People like Steve Jobs, the co-founder of Apple, are those who have paved the way for millions of others to follow and in Steve Jobs: Lessons to be Learned from The Business Wisdom of Steve Jobs, you can begin to understand something of what made him tick.

Listen to writings by Bill Gates, Andrew Grove, Michael Eisner, David Packard and other business leaders. Possessing a rare combination of business genius and true grit, these captains of industry have created unprecedented wealth for their companies and themselves, pioneered revolutionary new industries, and in some cases, directly shaped the destinies of entire nations.

In The Forgotten Foundations of Fundraising, Jeremy Beer and Jeffrey Cain, cofounders of American Philanthropic, a leading consulting firm for nonprofit organizations, offer practical lessons and unconventional wisdom for both nonprofit leaders and novices in the art and science of raising money. Drawing upon a wealth of experience, deploying an army of anecdotes, and using eye-opening American Philanthropic survey data, the authors provide a brisk, irreverent, and supremely useful introduction to fundraising for charities and nonprofits.

Warren Buffett has repeatedly acknowledged Benjamin Graham, a man he personally studied and worked under, as the primary influence on his investment approach. Indeed, there is a direct line between the record-shattering investing performance of Buffett (and other value investors) and Graham's life. In six books and dozens of papers, Graham—widely known as the "Dean of Wall Street"—left an extensive account of an investing system that, as Buffett can attest to, actually works!

Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation. Most businesspeople don't fully understand the concept of charm. It ought to be a reflex, a conditioned response, to "turn on the charm" when dealing with customers, clients, associates, and employees, but it isn't. Charm draws customers. Charm gets noticed. But charm is only partly innate. Much of it is learned.

How you deal with life depends on your your program. A subconscious set of rules that drive the actions you take and limit the results you get. To be extraordinary in any area of your life, you must write and master your own code. This is your guidebook for doing that now.

The Wit and Wisdom of Others is unique collection since it was done by a noted writer and thinker who collected over his lifetime the great thoughts of others, ranging from the Greeks with Socrates and Plato, through the Middle Ages with St. Augustine, to Napoleon, up to the modern age. Writers, dramatists, thinkers, wits, scientists, inventors, politicians, statesman, business people, and all kinds of other thinkers from Louisa May Alcott to Maria Edgeworth, Booker T. Washington to Disraeli.

From Plato to Plutarch, Shakespeare to Churchill, Machiavelli to Melville, Jane Austen to Carl Jung, Pericles to Peter Drucker and many more - here are the best leadership ideas of the past 25 centuries. You don't need a big title or a business degree in order to lead with impact. What you need is practical wisdom: the insight, judgment and strength of character that all great leaders have but that most business schools and corporate workshops don't teach.