Business Wisdom

While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation - until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization.

Ready, Mindset, Grow! delivers to today’s leaders entertaining stories of the transformative power of culture. Backed by solid research, these brief tales, and the lessons they convey, can be put into practice for short-term wins and long-term growth. Entertaining and insightful, the author has filled the lines with cultural nuggets and jewels from his 30+ years of experience in leadership coaching and consulting. Smart leaders will appreciate the candor, catch glimpses into their own circumstances, and gain the conviction needed to accomplish positive cultural change.

From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager's existence. So what do most do? Ignore them! And that's a recipe for more problems. Written by a seasoned HR expert and employment attorney, Hard-Won Wisdom takes you inside the messy reality of situations gone wrong. These sometimes funny, always cautionary tales reinforce crucial lessons for managers.

Wisdom for Winners contains a unique combination of guidance for the career professional and the entrepreneur, combined with spiritual wisdom that prompts self-reflection. Organized into small sections, the material can be heard incrementally for greater impact.

¿Está buscando soluciones a los desafíos de la vida? “Revelaciones: Sabiduría Transformacional Revelada” es su guía para superar la adversidad y desbloquear una vida de abundancia, alegría y bienestar. Este libro innovador desvela los secretos de la existencia, proporcionando respuestas claras a las preguntas que desde hace tiempo le han preocupado. Descubra cómo liberarse del ciclo de lucha, sufrimiento, enfermedades, adicciones y miedo.

In order to be successful both today and in the future, you need to separate yourself from the competition by practicing the breakthrough principle of adaptive innovation. How? By delivering an experience that the competition either cannot or will not attempt to copy. This is literally impossible if you stick to what is already familiar to you because whatever is familiar to you and your customers is likely to be familiar to your competition. You must create a new experience that is unique to you and that fosters a powerful emotional attachment with your target customer.

A compilation of personal stories organized by season, The Center Will Hold will inspire people to look at life with gratitude despite the challenges we face.

This audiobook contains wisdom quotes from many renowned Western philosophers and leaders: Plato, Aristotle, Socrates, Heraclitus, Marcus Aurelius, Napoleon Bonaparte, Abraham Lincoln, Sigmund Freud, Michel De Montaigne, and Friedrich Nietzsche. These quotes cover many aspects of life, such as spirituality, motivation, happiness, health, and success.

Dave was 21 years old the first time he read the writings of King Solomon. He was the wisest king to ever live, according to recorded history. The newly crowned monarch asked God for wisdom to govern his people well. Dave always wanted wisdom. At first, it seemed pretty pretentious of him to have the audacity to also ask such a thing from God. From the moment Dave asked for this wisdom as a young man, he suddenly encountered, multiple times, strangers who would approach him and tell him what was bothering them. They didn’t even understand why they were confiding in him, a stranger.

Barry Becher and Ed Valenti set the stage for today’s infomercials with their now-famous television techniques. Their zany commercials - advertising such products as the Miracle Painter, Armourcote cookware, and, most famously, the Ginsu® knife - captured both the imagination and pocketbook of the American public. And they became millionaires in the process. But wait, there’s more! You’ll learn how to get a better price on anything you buy, how to get better service anywhere, even how to get easily get bumped from coach to first class on an airline.

Ben Stein's experience from Washington to Hollywood - and everywhere in between - makes him the ideal individual to offer advice to others. His expertise in countless fields makes his valuable, keen observations - that cover the range of topics and challenges that most people face every day - the perfect topic for his book, What Would Ben Stein Do? It's a question we'd all be wise to ask ourselves when contemplating an array of issues in both business and life.

Rhonda Hayes promised to give her 35-year-old dying daughter, Sherry, anything she wanted. When Sherry requested that her mother sign up for a dating site, Rhonda was panic-struck. What would people think? Only nine months earlier, Rhonda’s devoted husband, Greg, had died from cancer. Keeping her promise, Rhonda acquiesced to Sherry’s wish. Together they completed a dating profile; moments before hitting "Submit", Rhonda added these words: My daughter has terminal cancer and she is my life right now. Why would I be on a dating site?

Against the backdrop of a dramatically changing job market that shows no sign of normalizing, authors Rafael Moscatel and Abby Moscatel present Tomorrow’s Jobs Today, the second edition of a motivating guidebook aimed at every career experience or trajectory. Functioning as both a self-help book for determining your passion and a peek into what drives business success in the world right now, this is a multipurpose book with a decidedly broad appeal.

A one-of-a-kind audiobook by an entrepreneur who learned early on that common sense isn't all that common, but is incredibly value. Aaron Montgomery shares some of the lessons he's learned in a series of anecdotes that feel like fireside chats with your favorite uncle. An essential guide for anyone who appreciates good advice and can use some from time to time.

In his latest release, Ultimate Hindsight, Jim Stovall packages a wealth of success tips and hindsight perspective from 100 leaders and superstars from all walks of life. Containing rare interviews with industry celebrities such as Zig Ziglar and Nido Qubein, Stovall's compilation offers an even wider range of mountain-top perspective by including conversations with entertainment giants such as Frank Sinatra and Barbra Streisand, business leaders Donald Trump and Steve Forbes, and many more.

Feeling stressed about not living your best life is no way to live. It's exhausting and feels like there's no way out. It's time to rise! In this book, author Ravi Rothenberg reveals a path of less resistance. A journey that is uniquely yours and leads to inner peace and outer purpose. He's searched the far corners of the world for this path and is ready to share his insights. Committing to this path will lead you to the greatest gift you've ever given yourself. Are you ready to rise and claim the adventure of your lifetime?

Power Principles by Dr. Dale C. Bronner guides you into the countless benefits of the wisdom-driven life. The time-tested principles in this volume, gleaned from four decades of experience, study, and application, lead you step-by-step into foundational wisdom for building a strong and prosperous life and creating a concrete plan for both personal and professional success.

In this Pulitzer entry, the author describes how we can find balance between our competitive drives and our cooperative drives so that we can operate at highest possible level, and shows us how nature relates to these traits and how they both tie into order and chaos, even to the universe. It gives us a dynamic equation for synthesizing cooperative order with competitive chaos, and teaches the universal law of co-opetition - which means to synthesize cooperation with competition.

Broken down in small bite-sized topics that are relevant for self-growth and actualization, this book outlines the many nuggets of wisdom to overcome obstacles for continual self-improvement.

Flutter! is a delightful and fascinating wisdom tale which clearly answers the question, "What happens when you die?" The surprising answer leads inevitably to greater peace of mind for the listener. Listeners will be captivated by the personalities of the main characters, a group of caterpillars who meet daily to contemplate enigmatic scrawls that are believed to contain a special wisdom about both this world and the world hereafter. The tale's hero, a lad named Casey, enters into this insect world, and encounters a long dead butterfly spirit.