Business Words

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook draws on more than 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.

What type of leadership is needed in a moment that demands adaptive change? Tod Bolsinger, author of Canoeing the Mountains, is uniquely positioned to explore the qualities of adaptive leadership in contexts ranging from churches to nonprofit organizations. He deftly examines both the external challenges we face and the internal resistance that holds us back. When reflection and relationships are combined into a life of deliberate practice, leaders become both stronger and more flexible.

Into every life, some rain must fall. Nobody is fine all the time, and if you’re feeling down or struggling with serious problems, you’re not alone. This clear and comforting guide is here to help you understand the mental health issues that can affect us all, and to help you look after your mind, body and soul. Touching on a range of topics, including anxiety, depression, loneliness, stress and self-esteem, this is a book for anyone and everyone who needs good advice, fresh ideas and kind words.

The majority of us never had anyone to teach us truly effective communication, and because of that, we don't even realize it when we're creating confusion instead of clarity. In Atomic Words, you'll discover how to dramatically improve the impact and efficiency of how you communicate with others. Just like buying a bigger jet will allow you to go faster and also farther, the toolset here will do the same for you in your life and career.

Happiness is considered a destination, but the finish line is constantly moving—when we get married, find that dream job, move away from home, have a baby, build a dream house, etc. We are promised that a happy life is tied to these milestones. But what if society has it wrong? What if happiness isn't the goal at all? With her trademark candor and hilarious storytelling, MK paints a picture of a different life—one bursting with a force that is far more sustainable and vibrant: joy.

Leveraging. Strategizing. Opening the kimono. Unlocking human capital. Trying to nail that BHAG. All on a go-forward basis. These are only a few examples of the jargon-ridden language that is too often the mainstay of business communication. Jargon frustrates, confuses, and generally alienates listeners. Yet it's also everywhere, and using it can often seem like a mandatory requirement for anyone who wants to establish credibility in a professional workplace. To be an effective leader, you must be brave enough to be the first to drop jargon.

Do you feel like your coaching sessions are just going in circles after trying your best to help your clients change but getting nowhere? Have you ever felt like there must be a more effective way to empower your clients to embrace change and achieve remarkable results? You’ve got the certifications, the right gear, and even the perfect ambiance in your coaching space. But something's missing… Your clients listen but don't seem to move forward. It's like watching a car stuck in the mud — lots of effort, but no progress.

The words you use say a lot about who you are and where you're headed. Whether you want to express yourself clearly to impress a prospective employer during a job interview, or just brush up on those pesky words you encounter every so often reading the newspaper, Kaplan Word Power is the essential tool to help you expand your daily vocabulary.

Hoda is back, with 365 new quotes and stories to share with her beloved fans. In This Just Speaks to Me, she writes about the people and moments that have enriched her life, discussing everything from motherhood and friendship to love and loss. The book also celebrates the countless acts of kindness that unfolded during these uniquely challenging times.

In Branding Basics for Small Business, marketing expert Maria Ross shares real-life examples and expert interviews to show how organizations of any size can create a winning brand. Small businesses, start-ups, and nonprofits enviously watch the big guys create tribes of loyal followers. How do they do it? What can time- and resource-strapped organizations learn from them? The secret is starting with a strong brand strategy, which goes far beyond a logo.

We use words every day to communicate, to express our feelings and thoughts, but we often forget how powerful they can be and how important it is to choose them with care if we wish to attract love, happiness, and success. With honesty and warmth, Andrea Gardner shares her own ups and downs on her journey to changing her words and her world and provides the inspiration and tools that you need to find your own true purpose and transform your life to match your dreams.

Harness the most powerful, persuasive force in the marketplace - "word of mouth" - and watch sales grow exponentially!People are already talking about your company. But are their words repelling people? Or spurring a stampede of new customers your way?Most entrepreneurs think word of mouth is out of their control. But what if you could harness this powerful, influential force - to get people talking about you in a way that builds sales exponentially?

1.17 billion people use Google search. (Yes, a billion with B). 63 percent of them said they’d click on a Google ad. Businesses make an average of $2 in revenue for every $1 they spend on AdWords (Despite the fact that 99 percent of them don’t know how to advertise properly). If you are serious about advertising online and you’re looking for an affordable way to put your product or service in front of millions of highly-targeted prospects, Adwords is the way to do it. And this audiobook is the place to start.

Do you want to make a living with your writing? Do you want to turn your words into multiple streams of income? I’m Joanna Penn and I left my corporate job a decade ago to become a full-time author entrepreneur. In this completely updated third edition, I’ll explain how I make a living with my writing and share tips from other writers on how you can do it too with practical, actionable advice that you can implement for yourself.

To keep doing what you love, you need to maintain your own systems, not just the ones you write code for. Regular exercise and proper nutrition help you learn, remember, concentrate, and be creative - skills critical to doing your job well. Learn how to change your work habits, master exercises that make working at a computer more comfortable, and develop a plan to keep fit, healthy, and sharp for years to come.

From New York Times best-selling author and beloved Today show anchor Hoda Kotb comes an inspiring collection of quotes - drawn from her own personal favorites featured on her enormously popular Instagram account - that offer wisdom, courage, and hope. In I Really Needed This Today, Hoda not only shares 365 sayings and quotes, she writes about the people and experiences that have pushed her to challenge boundaries, embrace change, and explore relationships to their fullest.

One of the more difficult things about working with native English speakers is their use of expressions, or idioms. What’s a “dog and pony show”? What does it mean to “leave someone in the lurch” or to “take a beating”? Unfortunately, you can’t stop English speakers from using these idioms, so you need to understand them yourself! Each of the more than 500 idioms in this book is presented, in alphabetical order, with its meaning and a business example. Recommended for intermediate to advanced English speakers.

What is a phrasal verb? A phrasal verb is when you take a verb and add a preposition, but the new combination doesn’t mean what either the original verb or preposition mean. So when someone says, “We will bring up that topic at the meeting,” it doesn’t mean someone is going to carry something upstairs! Instead, the phrasal verb “bring up” means to discuss something.

A New York Times best-selling author reveals how to find the right words for every situation. Whether you are making a budget request, interviewing for a job, ending a relationship, or talking to children about divorce, the crux of success in those and other crucial situations is planned, effective communication.

Having a strong mindset and valued sense of self can make a world of difference in how you experience your daily life and combat negative energies. But there is one ultimate key that can help you unlock a powerful and unstoppable frame of mind to get you on the right path toward achieving your goals and desires. Affirmations are powerful--they can help you challenge and conquer negative thinking so you can move forward in life and become your best self.