Career Building

As a teenager, real-estate broker Danny Morel felt he was destined to do great things. Even though he had to contend with a lackluster education system and lived on welfare in a single-parent home, he didn't let any of that hold him back. He had resilience - and now you can, too.

In The Culture Solution, business consultant and The New York Times best-selling author of The Dream Manager and Off Balance presents the six enduring principles of a dynamic culture, designed in a way that is both intensely practical and inspiring. If you want to grow your business; attract, grow, and retain top talent; learn the key to hiring in the 21st century; teach every person in your organization that they have a role to play in making the culture better today than it was yesterday, this book is for you and every person on your team.

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

The Essentials of Career Planning for Teens will help you explore your choices, develop job skills, and turn your strengths into a successful future. Some students know exactly what they want to do from a young age. Others start college without knowing what they want to do with their lives. If you need help figuring out the right path for you and want to feel confident that you made the right choice for your life, then now is the time to start getting it all figured out.

This intelligent, breezy listen provides tools, exercises, and additional resources that offer real-world support to tackle your own engaging, competitive, and authentic brand identity. Entertaining examples from pop culture and politics round out this book that can truly take you from individual to empire.

Entrepreneur and celebrity hairstylist Kiyah Wright knows exactly what it takes to amass wealth in the hair and beauty industry. In From Beauty to Business, Wright breaks down her seven proven success principles that helped her achieve her goals: developing a success mindset, understanding the business of the beauty business, finding your niche, diversifying with multiple streams of income, growing your platform to grow your profits, preparing for the unexpected, and planning for your future.

McKinsey and Company. Lined with bold messages and practical advice, First Things First takes listeners on an insightful journey of how to build a high-performance nonprofit. Listeners learn from the blunders of an organization on the verge of bankruptcy and how Tom Iselin rebuilt it into a national brand. They also learn how to build a set of essential cornerstones most emerging nonprofits overlook when starting out or expanding.

This workbook describes the value of diversity, equity, and inclusion, and the business benefits of fostering them in the workplace.

A guide to building a successful service management career and delivering organizational success. IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organizations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

With decades of hands-on experience, expert strategist and writer Drew Neisser has witnessed the dramatic evolution of business-to-business marketing. Working alongside giant brands like IBM, as well as start-ups and midsize companies, and interviewing more than 400 top practitioners, Neisser uncovered the top four characteristics that all successful marketers have in common: They are Courageous, Artful, Thoughtful, and Scientific (CATS).

Shifting demographics combined with the digitalization of all aspects of life are transforming the nature of work. This is forcing companies to rethink how they design jobs and recruit, develop, and engage employees. In Talent Tectonics, Dr. Steven Hunt explains how technology is changing the purpose of work and why creating effective employee experiences is critical to building organizations that can thrive in a world of accelerating change and growing skill shortages. You'll find insights from a person who has worked with thousands of companies around the globe.

When traditional approaches are inadequate or resisted, advanced leadership skills are essential. In this book, Kanter shows how people everywhere can unleash their creativity and entrepreneurial adroitness to mobilize partners across challenging cultural, social, and political situations and innovate for a brighter future.

Are you encountering resistance when trying to identify and recruit extraordinary but elusive, passive candidates that your competitors ultimately attract? Do your executive searches close with marginal candidates? It's time to transform your approach and results with a proven action plan. In the richly rewarding executive search business, it's not just about filling vacant positions but finding the perfect match between executive and company.

Kings, heads of government, and corporate executives lead thousands of people and manage endless resources, but may not have mastery over themselves. Often leaders know that right action is important, but have little understanding of what prevents them from acting in accordance with their intentions. In this important book, leadership expert Richard Daft portrays this dilemma as a struggle between instinct (elephant) and intention (the executive) using the most current research on the intentional vs. the habitual mind.

Most organizations today strive for goals such as employee diversity, inclusive leadership, and younger and fresher ideas. But how do we get there? In her trailblazing Reverse Mentorship program, world-renowned executive coach and personal development advocate Patrice Gordon creates a safe and engaging culture by having senior leaders learn from junior employees. Reverse Mentoring offers various tips to make reverse mentorship work.

Free yourself with the Green Beret’s A-Team methods of syncing mind, body, and spirit to become all you want to be. War has a way of shooting holes in your best-laid plans. Sgt. 1st Class Gregory Stube (Ret.) suffered life-changing wounds during the battle of Operation Medusa in Afghanistan in 2006, but using the Green Beret methods he learned in the Special Forces, Stube knew he could conquer anything. Conquer Anything is a special forces book, but even more than that it is a leadership book designed to help each of us achieve the highest goals possible.

Bring out the best in your team! A good leader manages, but a great leader builds a culture that engages people emotionally - helping both individuals and teams to achieve more than they ever thought possible. High levels of employee engagement have been shown to lead to increased customer satisfaction, employee productivity and profitability while also reducing staff turnover and absenteeism.

The Culture Blueprint is a systematic guide to building a company culture. This audiobook is about fostering committed, enthusiastic employees. Distilling his years of experience teaching culture-building to companies like Google, P&G, and Amazon.

What is it about Napoleon Bonaparte that has led recognized leaders such as General George S. Patton to study his principles—and countless books on management and leadership to quote his maxims? What lessons can today's project managers and leaders learn from Napoleon's successes and failures? Napoleon on Project Management explores the key principles behind Napoleon's successes, the triggers that led to his downfall, and the lessons to be learned from his ultimate demise—and applies these lessons to modern-day project management and leadership at all levels.