Career Change

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity.

Discover: How to add dozens of positive changes to your daily routine. Want to improve your life, but don't have enough time? Right now you could easily think of a dozen ways to instantly improve your life. Odds are, these ideas will only take a few minutes apiece to complete. The problem? You might feel like there's not enough time to do all of them. One solution can be found using the power of "habit stacking."

In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can't Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change.

Life has many transitions: A baby is born. A child leaves for college. A marriage. A divorce. A death. We all experience moments of profound change, but what do we do to mark those moments? How do we become mindful of these events and imbue them with purpose and meaning? Could our lives be better, richer, and more resilient if we had more practical resources and rituals to honor, sanctify, and make sense of these transitions? Day Schildkret, artist and author behind the international Morning Altars movement, believes that what we need is ritual.

Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.

In a concise, easy-to-understand manner, the book reveals four mindsets (Be, Relate, Think, Inspire) that are most critical for individuals to experience deep, meaningful change, along with the process and tools for sparking their own powerful conversations to get the best out of themselves and those around them.

Along the path to any goal - completing a marathon or a thesis paper, winning a medal or a contract - familiar mental hurdles arise: We may fixate on the odds of failure or find our interest flags two-thirds of the way through. That’s when elite endurance athletes - top performers in running, cycling, and swimming - turn to their rich arsenal of cognitive strategies to overcome self-doubt and unlock peak performance.

From the number-one New York Times best-selling author of The Right Words at the Right Time comes a one-of-a-kind collection of inspiring stories about ordinary women who have reinvented themselves in extraordinary ways. "You can be anything you want to be." "Reach for the moon." "It's never too late to make a change." We've heard it all. But anyone who has ever tried to make a big life change knows that it can be a bit more complicated - and scary - than that. How do you get up the nerve (and confidence) to actually take the leap?

Are You up for the Challenge? is about working with your unconscious mind to create lasting change in your life. Are there any areas of your life that you want to change? Have you ever tried to make the change and not succeeded? Chances are, you've been working against your unconscious mind. It's time to take charge and create the change that you want in your life.

“Os 7 Hábitos das Pessoas Altamente Eficazes” é um manual para todas as pessoas que desejam ser bem-sucedidas, seguir em frente e descobrir seu potencial. Covey revela um passo a passo para viver com justiça, integridade, trabalho e dignidade humana–princípios que nos proporcionam a segurança para nos adaptarmos à mudança, bem como sabedoria e força para tirar proveito das oportunidades criadas pela mudança.

आदतों की शक्ति (The Power of Habit) के जरिए न्यूयॉर्क टाइम्स के पुरस्कार विजेता बिजनेस रिपोर्टर चार्ल्स डुहिग हमें आदतों के वैज्ञानिक अध्ययन की एक ऐसी दुनिया में ले जाते हैं, जो न सिर्फ रोमांचकारी है बल्कि बेहद आश्चर्यजनक भी है।

The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This is not a book by designers for designers; this is a book for creative leaders seeking to infuse design thinking into every level of an organization's products or service to drive new alternatives for business and society.

El siguiente libro, tiene como finalidad convertirte en la mejor versión de ti mismo. Muchas veces solemos olvidar que la persona más importante del mundo o de nuestro mundo, somos nosotros mismos, por ese motivo; he tomado el tiempo de desarrollar un libro con la información necesaria para que tú retomes el control de tu vida. Harás un viaje de reflexión en el cual entenderás que vivir a través de otras personas es nocivo para tu vida, también daré técnicas para que antepongas tu beneficio por encima del resto de manera sana.

You just went through something in your life that you don't feel you can handle. You're feeling extremely anxious and depressed. Thoughts are racing through your mind. You either can't stop thinking about the problem or you refuse to think about it at all. Other people keep asking you what is wrong with you. They are concerned that you don't seem to be handling things well. You don't know any other way to handle the situation that you are in. You seem to be lacking the planning and coping skills that other people have.

100 Ways to Be Kind is a road map of practical, simple, and immediately actionable ways to be kind including how to be kinder to yourself, to others, and to nature. Theresa debunks the damaging myth that being kind is a weakness and shows that it is not anger or aggression that brings out our true inner grit, but kindness. Science has proven that there are powerful, potentially lifesaving, reasons to be kind. The kinder you are, the more likely you are to experience happiness. Kindness is the simple and scientifically proven remedy that everyone needs to administer right now.

Leah, the newly promoted manager at Blaise International, faces a common challenge: How to turn slow sales and uninterested employees into a booming enterprise. Uniting her team and avoiding employee layoffs seem impossible. Until she meets the professor. Their weekly lessons on the power of story help Leah turn her employees and leadership team from unmotivated individuals into a community with a common goal. Alongside Leah, learn the three ways to experience story and how to identify a misaligned story.

REVEALED: How to start and scale a dropshipping business that ACTUALLY makes money in 2024! Dropshipping business can be very tricky without proper guidance. This is the reason why over 80% of dropshipping businesses fail in the first month, and most don't make it to the first year. The good news is that you can put the odds in your favor and be amongst the top 20% of business owners crushing the dropshipping business model daily - just by buying this book!

The 5C Model has evolved and grown, in addition to the classic and foundational material that informed the original research. The second edition of Change Happens has new material, tools for practical application, and web links to additional online resources to support your change efforts. Join me in Change Happens as we continue to apply the 5C Model in service of organizations and employees to create more successful change efforts that truly leverage the value of the human dimension.

There's no shortage of advice out there on how to perform better, and better than others, at work. The problem is knowing which methods are actually proven to work-and how you should act on them to get the best results.

The Catalyst Leader is the ultimate guide to get there. After thirteen years of gathering, influencing, and inspiring hundreds of thousands of young leaders through cutting-edge experiential events, conferences, and resources, Brad Lomenick understands leadership and the next generation. The Catalyst Leader provides practical help for all leaders at any stage of their leadership journey, ultimately defining what it means to be a Catalyst in this generation, and inspiring us all to be true change makers wherever we lead.