Career Coaching Business

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Discover the secrets to success and fulfillment in "The Atomic Game Changer: 9 Life-Changing Principles for Unrivaled Success and Fulfillment." Unlock your hidden potential and transform your life with these powerful principles that have helped countless individuals and businesses thrive.

In The Kingmaker, Kyle Ellis, the CEO of powerhouse PR firm Ellis International, is known in an elite circle of people as The Kingmaker. Unlike others in his field, Kyle has the ability to unlock the true potential within his clients while guiding them to the world's highest levels of power. After years of masterfully engineering careers to the height of success, Kyle suddenly finds that an alarming number of his "Kings," as they are known within his close network, are falling from power.

After several highly successful businesses and a couple of epic failures, Jake Hanes, CPA and highly successful entrepreneur, shares not only his step-by-step strategies on turning a business into a cash cow, but also the secrets of the most successful entrepreneurs. No matter your age, the industry you’re in, or your current level of success (or failure) in business to date, this book will provide the resources, insights, best practices, and ultimately, the step-by-step road map to become the number one most successful business owner in your industry.

You might feel like you're constantly stuck in your head, beating yourself up, or feeling like an imposter, which causes you to feel overwhelmed and lack self-confidence. Or maybe you want to be an exceptional leader at both work and home so you can make the kind of impact you really want to make. Discover the framework we used to get into incredible shape, connect better with our family, develop our leadership, and manage our time without taking away from the other important areas of our lives.

The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La’Wana Harris’s Inclusion Coaching method helps people realize that sharing power isn’t the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter - people believe in diversity until they feel that they have to give something up.

There is a long-standing truth in the world of organizations: Talent wins! But how do you attract the best people? What do they really want? Based on his rigorous and extensive research, Mark Miller learned that top performers are looking for very different things than solid contributors. In Talent Magnet, Miller uses a clever and entertaining business fable to share these findings. He pulls back the curtain on what leaders can do to find and retain the very best people.

Coaching is a skill needed by almost every leader and manager today. Your workforce is looking for a developmental mindset that is focused on not just their productivity, but also on their growth and development. Coaching is something that you can do with those at work as well as with your family and those in your community. This audiobook will get you up and coaching others around you.

Scott Drew, head basketball coach of the NCAA National Championship-winning Baylor Bears, rebuilt a program mired in scandal by instilling a culture of putting Jesus first. The Road to J.O.Y. is packed with leadership and coaching lessons that can equip any leader to make their team a championship team.

When you have a positive mindset, you are able to see more opportunities for growth and improvement. Coaching is not just about investing in others - it's about investing in yourself. When you grow, you can better help others grow. The Power of Positive Coaching shows you how to elevate your coaching game and drive winning results and relationships. Acclaimed coaches Lee Colan, PhD, and Julie Davis-Colan reveal how to build a positive coaching mindset that you can use to apply the five positive coaching habits.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

Affranchissez-vous pour retrouver du sens au travail et menez la vie dont vous rêvez ! "Le jour où j'ai quitté mon premier job a signé un point de rupture. Après seulement deux ans, mon travail avait fini par être une telle source d'ennui, de mal-être et de souffrance que je me suis dit : c'est la der des ders."

After listening to Ignite Your Sales Strategy: A Field Guide to Accelerating Your Pipeline, you’ll be able to think and act strategically, construct a seamless sales pipeline process, understand your customers’ buying factors for each unique sale, proactively manage the key influencers, navigate the competitive landscape, and assess the true value of your solution.

Over the years, I've learned to work from a coffee shop out of necessity and my love for coffee. What has happened is something magical and profitable! Clients feel comfortable having meetings, signing agreements, and discussing their business. It is a familiar, professional, safe, creative place to work! A place to come for community. Really, we're on Common Grounds.

If you find yourself in the blurred area between management and leadership, and would like to level up, then knowing the difference between the two can help you a lot. At some point in anyone’s career, a person faces a challenge to be better in what he is doing. Understanding that change is inevitable in work and life, in general, knowing what needs to be done can make the difference between coping and excelling.

For Rick Pitino, the first coach to bring teams from three different schools to the Final Four, success isn’t about shortcuts. Pitino’s secret - and the reason he has become both a great coach and one of the most sought-after motivational speakers in the nation - is his strategy of overachievement. Now, in Success Is a Choice, he takes the same proven methods that have earned him and his teams legendary status and gives you a 10-step plan of attack that will help you become a winner at anything you set your mind to.

Ready to supercharge your leadership prowess and turbo-boost your team's success? Being an effective leader involves so much more than just managing a team or overseeing operations. Unlock the door to leadership excellence and watch as your team transforms into a powerhouse of innovation and decisive action, propelling your organization and company into the future.

It just makes complete sense to me to have both of these manuscripts in a bundle! Of course, it also has to do with the fact that people have emailed me asking me to release a bundle of these two books. And I understand why they would want that, for the obvious reason, that both of these books will provide with the right tools you'll need in order to take full advantage of your coaching sessions and then maximize your leadership skills.

Google, Yelp, and TripAdvisor are often the consumer’s first impression of your brand, especially in a tourist economy. Is your business dominating your competition, or have you not addressed your search engine ranking because you “show up” if you Google your own business? Good enough, right? Not even close. What works for your competitor’s brand could be worthless for yours.

One of the hardest parts of leadership is knowing how to step away from your hard-won authority and let others step forward. Dr. Karen Morley is here to help! She emphasizes that in an environment of continuing disruption (where innovation and creativity are crucial assets), a command-and-control method of leadership is destined to fail. However, leaders who are able to coach, rather than give orders or step in, will find themselves in the midst of a solutions-forward, creative-minded team.