Career Growth

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

Most people typically listen with the intent to reply. Habit 5 explores the essential communication skill of listening to truly understand, which helps us to avoid reading our own autobiographies into other people's lives. It opens us up to one another's perspectives, ideas, and emotions. Then real communication can happen, new and better ideas can be conceived, and everyone involved can learn from one another.

Economists insist that recovery is at hand, yet unemployment remains high, real estate values continue to sink, and governments stagger under record deficits. The End of Growth proposes a startling diagnosis: humanity has reached a fundamental turning point in its economic history. The expansionary trajectory of industrial civilization is colliding with non-negotiable natural limits.

This audio is a synthesis of Stephen R. Covey's two-day interactive and intensive workshop on leadership. In this audio program Dr. Covey teaches managers and leaders how to define their contributions, develop greater influence, leverage hidden resources, give constructive feedback, and unleash the full potential of their team against critical priorities.

Are you held back by limiting beliefs, negative thought patterns, and a fear of failure? Dive deep into Gabrielle Townsend's transformative audiobook and journey from a fixed mindset to a growth mindset. Let her soothing narration guide you through powerful insights, making each step tangible and actionable....

In this practical guide, Joseph Murphy shows you a simple way to harness the cosmic power hidden within to achieve physical, spiritual, and career success. The secrets of this life-changing art are spelled out simply and clearly, drawing upon both Eastern and Western cultures for special techniques and prayers.

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

How would your life change if you could tap into feelings of authentic gratitude every day? A growing body of research tells us that this is the key to becoming happier and healthier through all of life’s ups and downs. With Gratitude Daily, world-renowned happiness expert Nataly Kogan presents a 21-day journey full of short, fun, evidence-based practices to help you make gratitude a regular part of your life. Start experiencing more joy and less stress right away with Gratitude Daily.

Bot and content marketing for Tik Tok is a fascinating topic that can promote a brand, generate leads, and drive sales online. It's a way to get your brand and products in front of an audience that wouldn't otherwise be exposed to your company - one which is very valuable for business owners. There are still ways of leveraging Tik Tok as an influencer marketing platform that will benefit both you and your brand. Tik Tok is a very profitable platform for business builders. Its popularity has risen over the past five years, with many businesses jumping on the bandwagon.

Growth hackers have thrown out the old playbook and replaced it with tools that are testable, trackable, and scalable. They believe that products and businesses should be modified repeatedly until they're primed to generate explosive reactions. Best-selling author Ryan Holiday, the acclaimed marketing guru for many successful brands, authors, and musicians, explains the new rules in a book that has become a marketing classic in Silicon Valley and around the world.

Never Split the Difference gives you back the power in any situation. Voss teaches you how to approach negotiations in all aspects of your life. Think back to the last time you had a disagreement with someone and walked away feeling like you could have done more to be understood. This audiobook gives you the knowledge you need to have an edge in any discussion. It will help improve both your personal and professional life.

Why are you struggling to grow your business when everyone else seems to be crushing their goals? If you needed to triple revenue within the next three years, would you know exactly how to do it? Doubling the size of your business, tripling it, even growing 10 times larger isn't about magic. It's not about privileges, luck, or working harder. There's a template that the world's fastest-growing companies follow to achieve and sustain much, much faster growth.

"Grow Rich While You Sleep" covers various topics including the psychology of wealth, the importance of positive thinking, the power of visualization, and the establishment of prosperity-conscious habits. The book provides practical steps and exercises to train the subconscious mind, such as affirmations, visualization techniques, and the development of a positive mental attitude. Sweetland emphasizes that these practices, when done consistently, can lead to significant improvements in one’s financial status and overall quality of life.

Découvrez comment les femmes transforment le marché du travail dans cette étude complète et détaillée qui explore leur intégration, leur importance économique et leur lutte pour l'équité de genre. Ce livre est une lecture essentielle pour comprendre les tendances de l'emploi féminin au fil du temps, en investiguant les causes et les conséquences de la ségrégation professionnelle et les obstacles à la mobilité professionnelle, tels que le plafond de verre et les pratiques discriminatoires.

With rapid technological innovation leading the charge, today's world is transforming itself at an extraordinary and unprecedented pace. As jobs become more multifaceted, as information streams multiply, and as myriad devices place increasing demands on our attention, we are confronted every day with a plethora of new challenges. Fortunately, as Leonard Mlodinow shows, the human brain is uniquely engineered to adapt.

Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the customer leadership executive, this book follows the five-competency model she uses to coach the C-Suite and chief customer officers.

One-size-fits-all solutions to business fail to address the unique challenges faced in your industry and by your unique team. Thanks to esteemed Guides Gregory Cleary and Michael Erath, The Path to the Pinnacle revolutionizes the way entrepreneurs approach business optimization. This compelling and insightful book is your deep dive into the groundbreaking Pinnacle Approach, a customizable process designed to empower you to tailor your business framework to the specific needs of your organization.

The most successful entrepreneurs are never satisfied with the status quo. They're always looking for opportunities to push beyond the boundaries of their industry and marketplace, into new territories where they can use their unique skills to create increasing value for their desired audience. Break free from competition, and, instead, collaborate with other 10x achievers to create totally "free zones" where no one else has yet ventured and growth is unlimited. This is the essence of entrepreneurism.

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.

Do work that matters. Productivity isn't just about getting more things done. It's about getting the right things done - the things that count, make a difference, and move the world forward. In our current era of massive overload, this is harder than ever before. So how do you get more of the right things done without confusing mere activity for actual productivity? When we take God's purposes into account, a revolutionary insight emerges. Surprisingly, we see that the way to be productive is to put others first.