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In this revolutionary management audiobook, Fred Reichheld reduces all business success into one question. "Would you recommend this business to a friend?" According to Reichheld, this measure of customer satisfaction should be at the heart of all strategic decisions made by every company. He presents compelling case studies to show how customer satisfaction is more important than any business criterion besides profits.

We can’t imagine Superman without his X-ray vision and train-stopping strength. And what would Flash be without his speed? Yet, many entrepreneurs are stuck, running their businesses with their superpowers untapped. Fear of increasing costs and loss of control stop them in their tracks, and even those who open the door to their secret strength often don’t know how to properly utilize it.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.

Boxer to Businessman tells the real-life story of a former professional boxer who turned his life upside down to find success. This inspiring story combines the teachings of dedication, determination, and discipline so that if you ever hit a bump in the business, it can be the light at the end of the tunnel.

Experiencing conflict in relationships is an unavoidable fact of life. When our relationships are messed up, our lives feel messed up. Likewise, our hearts and minds hurt—the two are intricately linked. Drawing on over 25 years of clinical experience with individuals, couples, and families, psychotherapist Anita Astley will walk you through practical steps to unf*ck yourself from the inside out in order to establish healthy relationships.

Do you have dreams of becoming an entrepreneur? Are you tired of working for the big man and want to become your own boss? Are you afraid to invest in a business and then fail? If you relate to any of these questions, then this audiobook can help guide you and make you feel at ease about everything you will need to know and change to help you become a successful entrepreneur. I can’t assure you that you won’t be faced with failures during your journey of entrepreneurship, but I can teach you all the tools and skills you need to prevent as many failures as you can.

No pre-pandemic strategy is effective anymore. Alan Weiss has developed an original, new approach to strategy which thus far has certified over 100 people globally, delivering this approach to scores of firms of all types in four countries.

When do we need vision? During times of growth, change or opportunity - so that we know we're headed in the right direction. Instead of focusing on "what's next," we need to refocus on "what's first." Getting back to the basics means knowing who you are, where you're going, and what will guide your journey - having a vision. When work is meaningful and connected to what we truly desire, we tap into a productive and creative power stronger than we ever imagined.

Have you ever wondered how to get into another person's mind? Is it possible to control the minds of others like in fantasy movies and comics? Would you like to be able to persuade the minds of others? It is possible that someone has asked this question at some point in their life and has given up on it. The truth is that it does not matter how impossible this is but if it is possible to get into the minds of other people. At any time, people allow us to see the actions they perform, and it is here that we can detect their behavior patterns and thus enter their minds.

Network marketing, if done correctly, is the best business model that will produce a win-win situation for all those involved. The author has a talent for explaining the complicated and misunderstood field of network marketing in a way that even those new to the business as well as those who have been in it for years can benefit from. Phil understands that success in network marketing is a journey not a sprint. It is about developing leaders who in turn develop leaders.

Slowing down is not a luxury, it is a necessity. A frenetic brain simply doesn't perform at optimal levels. By maintaining a snail's pace, you actually achieve better results - at rocket speed - because you're firing on all cylinders. You'll think of new things, approach old problems from new perspectives, and breathe a breath of fresh air into everything you do. This book shows you how to achieve this state of steady, sustainable fire and how to get further by crawling than you ever did while attempting to fly.

From small indignities to unconscious slights, women experience situations at work every day that may seem small or unimportant but that effectively differentiate and exclude them. These are micro-offenses; the small, awkward, or uncomfortable moments that slow-build until the unwelcome environment takes hold and women disengage.

Mark Forster's book Get Everything Done and Still Have Time to Play took an entirely new approach to time management. One of his most important points was that once we have taken on a commitment, prioritising does not work because we need to do everything relating to that commitment. In the six years since he wrote the book, as he has reached thousands of people through writing, seminars and coaching, he has continued to develop and refine his methods. He has now perfected even more effective methods of getting everything done through the introduction of some radical new ideas.

A practical, yet inspirational work that proposes it’s the inner world of our psyches that determines happiness, not outside forces. We have control over our own happiness and this powerful book offers concrete advice on how to tap into it and nourish it all year round. The author focuses explicitly on the positive ways we can establish a higher set-point in our thoughts, speech, and actions, resulting in greater sustainable levels of happiness. Regardless of what the year and your life may bring, we can become measurably and sustainably happier.

दुनिया के सबसे महानतम स्वयं-सहायता गुरुओं में से एक से उत्कृष्टता के सबक 1. ऐसा कॅरियर चुनें, जो आपको सबसे ज्यादा अनुकूल हो। 2. पब्लिक स्पीकिंग के गुण सीखें, जो आपको एक प्रभावी कम्यूनिकेटर बनाएगा। 3. काम की चार अच्छी आदतों को अपनाकर तनाव और थकान को दूर करें। 4. अपने जीवन में वित्तीय योजना के ग्यारह मौलिक सिद्धांतों को लागू करें।.

Coach 'Em Way Up teaches listeners to exhibit their best thinking, set a great example, lead, and mentor others to put them on a path to lasting competitive greatness while becoming great people, too. Based on the teachings of legendary UCLA basketball coach John Wooden, listeners get effective leadership strategies for creating a culture of excellence in today's modern workplace. Simply put, Coach 'Em Way Up does for listeners what John Wooden did for decades:

In You Can Change Other People, the world's number-one executive coach, Peter Bregman, and Howie Jacobson, PhD, share the Four Steps to help the people around you make positive change - even if they've been stuck for years. No one wants to be changed, but change and personal growth are critical to success, and more importantly, to a fulfilled life. You Can Change Other People is a must-listen for those who want to improve their impact with coworkers, family members, and everyone in between.

In Law Firm SEO, Jason Hennessey shares the proven SEO strategies he's used for two decades to earn more than $500 million in new cases for his clients. The world of digital marketing is complex. It's easy to hire the wrong team and lose valuable time and money. Jason shows you how he has reverse-engineered the Google algorithm with practical tools and techniques and without technical complexity.

GUTS: Greatness Under Tremendous Stress is more than a motivation guide. It's a complete life-changing program full of powerful, transformational strategies straight from the Navy SEAL playbook. It's like a personal boot camp for retraining the brain, breaking bad habits and thought patterns, taking risks, and turning apathy into action.

In every area of life, from business to relationships to health, we act on outdated instincts that were built to help us survive a world ruled by scarcity and danger. But in today's world, those same instincts stop us from succeeding in the environment in which we actually live: a diverse world of abundant choices, and almost limitless connections. Now evolutionary biologist Dr. Rebecca Heiss offers a new approach that harnesses the power of our instincts, and redirects them to work for us rather than against us.