Career Skills

More than a decade ago, The Gallup Organization combed through its database of more than one million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 best-seller First, Break All the Rules. 12: The Elements of Great Managing is that management classic's long-awaited sequel.

Despite the capability to be "in touch" 24/7, many people are disengaged and disillusioned. Business leaders know the struggle to engage and empower a workforce that clocks in, then checks out. Parents know the challenges to connect with teenagers who text better than they talk! And how do you answer the most challenging question every partner dreads: "If you loved me you would know what's wrong?"

We've combed through hundreds of Harvard Business Review articles and selected the 10 most important ones to help you speak confidently in front of a group and connect with audiences of any size. This book will inspire you to: feel more confident when it's your turn to present; understand how to persuade, motivate, and change minds; frame your message so people really listen; gain your audience's trust by being more authentic; use visuals and data more effectively; learn to be more charismatic; and infuse your day-to-day communication with storytelling.

Would you like to skyrocket your business, personal and intimate life? With over 140 specially shot images this book is NOT just another body language book. Using the science of body language and ©POWER2MIND technology, this will have you mastering this skill in no time at all.

The Korean sixth sense for winning friends and influencing people, nunchi (pronounced noon-chee) can help you connect with others so you can succeed in everything from business to love. The Power of Nunchi will show you how. Have you ever wondered why your less-skilled coworker gets promoted before you, or why that one woman from your yoga class is always surrounded by adoring friends? They probably have great nunchi. The art of reading a room and understanding what others are thinking and feeling, nunchi is a form of emotional intelligence.

> Talk Less, Say More is a revolutionary guide to 21st-century communication skills that will help you to be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.

The story of Captain D. Michael Abrashoff and his command of U.S.S. Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas.

In "How to Become a Conversationalist," James Royer unlocks the secrets to becoming an unforgettable communicator in any setting. This insightful guide is packed with practical strategies, tips, and wisdom, all designed to transform you into the person everyone wants to talk to. Whether you’re looking to enhance your social interactions, strengthen your professional relationships, or simply become more comfortable in conversational settings, this book is your roadmap to success.

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

You enter a crowded room. For a moment every eye is on you. And a little voice inside you cries, "Help!" If this has ever happened to you, you're not alone! Walking into a room full of people you don't know can be very uncomfortable. It can also be one of your very best opportunities to meet and make new business contacts and friends. The Mingling Maven™ will show step by step, how to allay your fears and make the most of every moment.

Speaking to Influence is all about helping you understand how the way that you speak has a powerful effect on your ability to influence your surroundings, your relationships, your reputation, and your potential to succeed. If you feel stuck, like you’ve hit a plateau in life then this audiobook will show you how to take a step back and assess how your current style of communication is keeping you from achieving the results you want and maximizing your powers of influence.

Oui, les trois premières minutes d'une rencontre sont les plus importantes ! Tout se joue entre deux interlocuteurs pendant cette si courte période. Pour que la première impression soit la meilleure possible, il existe des techniques, des trucs, des secrets. Grâce aux dernières découvertes sur les secrets d'une bonne communication (analyse transactionnelle, PNL...) il est possible de "plaire à tous les coups" ; un peu, beaucoup (à la folie ?) et dans toutes les situations.

Keith Ferrazzi is a master networker who claims his secret is merely reaching out to other people. And what distinguishes highly successful people from everyone else is the way they use the power of relationships, so that everyone wins. In Never Eat Alone, Ferrazzi presents the specific steps and mindset he uses to connect with the thousands of individuals in his Rolodex.

Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.

Every day, you have an opportunity to use your voice to have a positive impact - at work or in your community. You can inspire and persuade your audience - or you can distract and put them to sleep. Nervous, rambling robotic - these presentation styles can ruin a talk on even the most critical topics. And with each weak performance, career prospects dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must sound as capable as you are.

You do not need to be in a courtroom to advocate for others. You do not need to be in Congress to champion a cause. From the boardroom to the kitchen table, opportunities to make your case abound, and Doesn't Hurt to Ask shows you how to seize them. By blending gripping case studies from nearly two decades in a courtroom and four terms in national politics with personal stories and practical advice, Trey Gowdy walks you through the tools and the mindset needed to effectively communicate your message.

What does your name attract? How much fortune, fame, and career advancement have you achieved? No matter how well you may have done in the past, until you develop your own unique personal brand, you will only be skimming the surface of the true potential that lies within you.Welcome to a brand-crazed planet.

Building on his national bestseller, Total Leadership, Friedman identifies the critical skills for integrating work and the rest of life. He illustrates them through compelling original stories of these remarkable people: former Bain & Company CEO and Bridgespan cofounder Tom Tierney, Facebook COO and bestselling author Sheryl Sandberg, nonprofit leader and US Navy SEAL Eric Greitens, US First Lady Michelle Obama, soccer champion-turned-broadcaster Julie Foudy, and renowned artist Bruce Springsteen.

One of the hallmark's of Brian Tracy's philosophy is that you are 100% responsible for the results in your life. While Brian Tracy has discussed this philosophy since the 1980's, it is increasingly out of place in our current cultural moment. Today there are numerous voices telling you that any of your struggles or challenges are due to other people or societal conditions that are beyond your control. But, as you'll hear in this life-changing book, the philosophy of complaint and "blaming others" is ultimately a dead-end path that leads to despair.

Organizational psychologist and executive coach Rebecca Newton has found that even her most successful clients still want more of one quality: gravitas. They want their words to carry weight, to have a positive, lasting impact on those around them. Gravitas can seem like an elusive, intangible quality, but it isn't about adopting the style of another or being someone you're not. Newton draws on extensive research and experience coaching business leaders to show what underpins authentic gravitas and how anyone can develop it.