Career Skills

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Developing Coaching Skills is essential listening for aspiring and practicing coaches, as well as for leaders and students of coaching. Learn what effective coaching really means, make coaching a habit, and bring out the best in other people!

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Based on the analogy of a man too busy cutting down trees to pause and sharpen his saw, this program will help you to see the importance of renewing your most valuable asset: you. By practicing Habit 7, you will preserve and enhance your productivity in all areas of life. Dr. Covey will help you understand the four dimensions of your nature: physical, spiritual, mental, and social/emotional.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

The Work Happiness Method teaches the 8 essential skills—including Resilience, Clarity, Purpose, and Boundaries—necessary to feel happier and more fulfilled no matter where you work or who you're working with. Guiding listeners step by step with evidence-based techniques, it shares the latest research on the science of happiness, leadership development, neuroscience and behavioral economics to help explain how your mind works and how to finally wake up excited for the day ahead.

In this remarkable audio program, Dr. Fleming helps you identify your "voice image" and provides techniques for correcting any communication problem. The Sound of Your Voice takes you step-by-step through the fundamentals of good vocal technique. You will learn what your voice says about you, how to analyze your voice and diagnose its problems, how to modify regional dialects and get rid of annoying mannerisms, how to become more assertive, and much more.

Most hiring managers are getting it wrong. Of course skills are important, but a particular skill set is about the easiest thing to test in an interview. Although much harder to recognize, attitude should be your number one focus during the hiring process. Don't suffer from poor chemistry - even one employee with the wrong attitude could cause years of suffering for your other employees and customers. Whether you're hiring new employees, choosing existing employees for a new team, or upgrading your current talent pool, you need people with the right attitude!

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, When Buyers Say No details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships.

Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is millions of dollars' worth of mistakes, just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen tells you how to acquire active, productive listening skills and put them to work for you professionally, socially, and personally.

The Art & Science of Storytelling is a practical audiobook that will teach you how to tell better stories in conversations, business meetings, in leadership positions, and for brand building. The Information Age has ended, and the Storytelling Age has begun. Enter the new era with the utmost confidence.

As presentation coach to America's top CEOs, Tony Jeary is known as Mr. Presentation. In his work with more than 500 world-class organizations in 35 countries, he has found a common denominator in every situation: Your success in life depends upon how you approach the millions of opportunities before you. In this insightful and compelling audiobook, Jeary reveals the eight simple secrets that you can put to work immediately to achieve dramatic results!

"How to Make Our Listeners Like Us" by Dale Carnegie, a timeless classic on communication, offers 12 golden rules to win hearts and minds. Learn secrets to building rapport, using powerful language, and connecting on a deeper level. Whether you're giving a presentation, leading a meeting, or simply having a conversation, this book empowers you to communicate with confidence and leave your listeners wanting more.

Do you feel that you lack the confidence to express your thoughts? If this is something you can relate to, then you are at the right place because, in this book, I will help you explore all the ways in which you can master public speaking and make your mark with your audience.

In How to Be Better at Almost Everything, best-selling author, fitness expert, entrepreneur, and professional business coach Pat Flynn shares the secrets to learning (almost) every skill, from marketing to music to martial arts to writing and relationships, teaching how to combine interests to achieve greatness in any field. His direct, “Generalist” approach to self-improvement gives you the tools you need to make your mark on the world and make buckets of money - without losing your soul.

Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.

In Difficult Conversations Don't Have to be Difficult, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization. The book, written as a business fable, follows Ruth, the CEO of a successful multinational company who has been instructed by her board to prepare her company for sale.

Ever wished you could navigate the complexities of arguments with grace and precision, uncovering hidden truths and crafting compelling arguments? The Socratic method, a powerful tool for critical thinking honed by the ancient philosopher Socrates, holds the key to unlocking your inner wisdom and becoming a master of persuasion. But mastering this method goes beyond simply asking questions. It delves into the art of crafting inquiries that unravel assumptions, expose hidden biases, and lead to profound insights.

You aspire to lead with greater impact. The problem is you're busy executing on today's demands. You know you have to carve out time from your day job to build your leadership skills, but it's easy to let immediate problems and old mindsets get in the way. Leadership and development expert Herminia Ibarra shows how managers and executives at all levels can step up to leadership by making small but crucial changes in their jobs, their networks, and themselves.

Too many companies are managed not by leaders but by mere role players and faceless bureaucrats. What would it take to replace these empty suits with real leaders - men and women who are confident in who they are and who truly inspire people to achieve extraordinary results? Rob Goffee and Gareth Jones argue that leaders don't become great by aspiring to a list of universal character traits. Rather, effective leaders are authentic: They deploy individual strengths to engage followers' hearts, minds, and souls.