Career Social
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Difficult Conversations
- How to Discuss What Matters Most
- Auteur(s): Douglas Stone, Bruce Patton, Sheila Heen
- Narrateur(s): Douglas Stone, Bruce Patton, Sheila Heen
- Durée: 5 h et 40 min
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Good on paper maybe
- Écrit par Matt le 2018-01-08
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Difficult Conversations
- How to Discuss What Matters Most
- Narrateur(s): Douglas Stone, Bruce Patton, Sheila Heen
- Durée: 5 h et 40 min
- Date de publication: 2000-07-27
- Langue: Anglais
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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Surrounded by Bad Bosses (and Lazy Employees)
- How to Stop Struggling, Start Succeeding, and Deal with Idiots at Work [The Surrounded by Idiots Series]
- Auteur(s): Thomas Erikson
- Narrateur(s): David John
- Durée: 13 h et 11 min
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Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they’re short-tempered, unclear about expectations, or too disorganized to manage so much as a stapler. But how do you not only survive a difficult boss, but help your career thrive despite them? Written with Erikson's signature humor and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine—and keep you entertained along the way.
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Too much ado about nothing
- Écrit par Margareta Kluge le 2022-01-27
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Surrounded by Bad Bosses (and Lazy Employees)
- How to Stop Struggling, Start Succeeding, and Deal with Idiots at Work [The Surrounded by Idiots Series]
- Narrateur(s): David John
- Série: The Surrounded by Idiots Series
- Durée: 13 h et 11 min
- Date de publication: 2021-08-17
- Langue: Anglais
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Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he applies that same system to revolutionize the workplace....
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Prix courant: 26,21$ ou 1 crédit
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The Paradox of Choice
- Why More is Less
- Auteur(s): Barry Schwartz
- Narrateur(s): Ken Kliban
- Durée: 7 h et 2 min
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By synthesizing current research in the social sciences, Schwartz makes the counterintuitive case that eliminating choices can greatly reduce the stress, anxiety, and busyness of our lives. He offers eleven practical steps on how to limit choices to a manageable number, have the discipline to focus on the important ones and ignore the rest, and ultimately derive greater satisfaction from the choices you have to make.
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Find a summary article instead
- Écrit par Nathan Lamont le 2020-01-29
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The Paradox of Choice
- Why More is Less
- Narrateur(s): Ken Kliban
- Durée: 7 h et 2 min
- Date de publication: 2010-09-07
- Langue: Anglais
- We assume that more choice means better options and greater satisfaction. But beware of excessive choice....
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Prix courant: 27,50$ ou 1 crédit
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Customer Experience for Dummies
- Auteur(s): Roy Barnes, Bob Kelleher
- Narrateur(s): Stephen R. Thorne
- Durée: 11 h et 6 min
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A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.
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Customer Experience for Dummies
- Narrateur(s): Stephen R. Thorne
- Durée: 11 h et 6 min
- Date de publication: 2020-06-30
- Langue: Anglais
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Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises....
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Prix courant: 27,83$ ou 1 crédit
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Be Our Guest
- Perfecting the Art of Customer Service
- Auteur(s): The Disney Institute, Theodore Kinni
- Narrateur(s): Barry Abrams
- Durée: 5 h et 26 min
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
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What a great read.
- Écrit par Greg le 2024-03-05
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Be Our Guest
- Perfecting the Art of Customer Service
- Narrateur(s): Barry Abrams
- Durée: 5 h et 26 min
- Date de publication: 2015-05-05
- Langue: Anglais
- Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Auteur(s): Holly Weeks
- Narrateur(s): Rosemary Benson
- Durée: 8 h et 31 min
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Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Narrateur(s): Rosemary Benson
- Durée: 8 h et 31 min
- Date de publication: 2020-11-10
- Langue: Anglais
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In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations....
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Prix courant: 22,26$ ou 1 crédit
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Creating a World Without Poverty
- How Social Business Can Transform Our Lives
- Auteur(s): Muhammad Yunus
- Narrateur(s): Patrick Lawlor
- Durée: 10 h et 15 min
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While free markets have brought positive change, traditional capitalism cannot solve problems of inequality and poverty because of its view of people as solely profit-driven. In fact, humans have other drives and passions, including spiritual, social, and altruistic.
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Creating a World Without Poverty
- How Social Business Can Transform Our Lives
- Narrateur(s): Patrick Lawlor
- Durée: 10 h et 15 min
- Date de publication: 2008-01-16
- Langue: Anglais
- While free markets have brought positive change, traditional capitalism cannot solve problems of inequality and poverty....
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Prix courant: 20,15$ ou 1 crédit
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Black Edge
- Inside Information, Dirty Money, and the Quest to Bring Down the Most Wanted Man on Wall Street
- Auteur(s): Sheelah Kolhatkar
- Narrateur(s): Kaleo Griffith
- Durée: 12 h et 32 min
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Steven A. Cohen changed Wall Street. He and his fellow pioneers of the hedge fund industry didn’t lay railroads, build factories, or invent new technologies. Rather, they made their billions through financial speculation, by placing bets in the market that turned out to be right more often than not.
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Black Edge
- Inside Information, Dirty Money, and the Quest to Bring Down the Most Wanted Man on Wall Street
- Narrateur(s): Kaleo Griffith
- Durée: 12 h et 32 min
- Date de publication: 2017-03-28
- Langue: Anglais
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Steven A. Cohen changed Wall Street. He and his fellow pioneers of the hedge fund industry didn’t lay railroads, build factories, or invent new technologies. Rather, they made their billions through financial speculation....
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Prix courant: 26,22$ ou 1 crédit
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The Tipping Point
- Auteur(s): Malcolm Gladwell
- Narrateur(s): Malcolm Gladwell
- Durée: 3 h et 4 min
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The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small but precisely targeted push cause a fashion trend, the popularity of a new product, or a drop in the crime rate. This widely acclaimed bestseller, in which Malcolm Gladwell explores and brilliantly illuminates the tipping point phenomenon, is already changing the way people throughout the world think about selling products and disseminating ideas.
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wonderfully thought provoking
- Écrit par Kyle le 2021-09-22
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The Tipping Point
- Narrateur(s): Malcolm Gladwell
- Durée: 3 h et 4 min
- Date de publication: 2006-04-01
- Langue: Anglais
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Discover Malcolm Gladwell's breakthrough debut and explore the science behind viral trends in business, marketing, and human behavior.
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Prix courant: 19,18$ ou 1 crédit
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Authentic Diversity
- How to Change the Workplace for Good
- Auteur(s): Michelle Silverthorn
- Narrateur(s): Janina Edwards
- Durée: 5 h et 8 min
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Culture change expert and diversity speaker Michelle Silverthorn explains how to transform diversity and inclusion from mere lip service into the very heart of leadership. Following the journey of a Black woman in the workplace, leaders learn the old rules of diversity that keep failing her and millions like her again and again, and the new rules they must put in place to make success a reality for everyone.
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Authentic Diversity
- How to Change the Workplace for Good
- Narrateur(s): Janina Edwards
- Durée: 5 h et 8 min
- Date de publication: 2021-01-26
- Langue: Anglais
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Culture change expert and diversity speaker Michelle Silverthorn explains how to transform diversity and inclusion from mere lip service into the very heart of leadership....
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Prix courant: 14,47$ ou 1 crédit
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Becoming a Better Boss
- Why Good Management Is so Difficult
- Auteur(s): Julian Birkinshaw
- Narrateur(s): Glen McCready
- Durée: 5 h et 23 min
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There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded. By focusing on management through the eyes of an employee, Julian Birkinshaw gives us insightful and helpful advice on what we might do differently - both as individual managers of others, and as architects of the organizations in which we work. To achieve this, Birkinshaw has spent time working "in the trenches" to remind himself what life as an employee feels like.
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Becoming a Better Boss
- Why Good Management Is so Difficult
- Narrateur(s): Glen McCready
- Durée: 5 h et 23 min
- Date de publication: 2020-07-29
- Langue: Anglais
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There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded....
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Prix courant: 17,81$ ou 1 crédit
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Decisive
- How to Make Better Choices in Life and Work
- Auteur(s): Chip Heath, Dan Heath
- Narrateur(s): Kaleo Griffith
- Durée: 9 h et 9 min
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In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.
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Vademecum for people that want next level
- Écrit par credit le 2019-12-10
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Decisive
- How to Make Better Choices in Life and Work
- Narrateur(s): Kaleo Griffith
- Durée: 9 h et 9 min
- Date de publication: 2013-03-26
- Langue: Anglais
- Chip and Dan Heath, the best-selling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions....
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Prix courant: 23,31$ ou 1 crédit
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Getting Past No
- Negotiating in Difficult Situations
- Auteur(s): William Ury
- Narrateur(s): William Ury
- Durée: 2 h et 6 min
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In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.
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Doesn’t really give enough details
- Écrit par Jonathan Hemi le 2021-03-14
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Getting Past No
- Negotiating in Difficult Situations
- Narrateur(s): William Ury
- Durée: 2 h et 6 min
- Date de publication: 1999-12-15
- Langue: Anglais
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In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.
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Prix courant: 15,73$ ou 1 crédit
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Five Minds for the Future
- Auteur(s): Howard Gardner
- Narrateur(s): Mark Adam
- Durée: 6 h et 15 min
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We live in a time of vast changes that include accelerating globalization, mounting quantities of information, the growing hegemony of science and technology, and the clash of civilizations. Those changes call for new ways of learning and thinking in school, business, and the professions. Listen as psychologist Howard Gardner defines the cognitive abilities that will command a premium in the years ahead.
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Five Minds for the Future
- Narrateur(s): Mark Adam
- Durée: 6 h et 15 min
- Date de publication: 2007-10-15
- Langue: Anglais
- We live in a time of vast changes that include accelerating globalization, mounting quantities of information, the growing hegemony of science and technology, and the clash of civilizations....
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Prix courant: 27,82$ ou 1 crédit
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Integrity
- The Courage to Meet the Demands of Reality
- Auteur(s): Henry Cloud
- Narrateur(s): Henry Cloud
- Durée: 5 h et 14 min
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Integrity. It is more than simple honesty. It's the key to success. A person with integrity has the, often rare, ability to pull everything together, to make it all happen no matter how challenging the circumstances.
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Why missing paragraphs?
- Écrit par Tom J. le 2023-02-17
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Integrity
- The Courage to Meet the Demands of Reality
- Narrateur(s): Henry Cloud
- Durée: 5 h et 14 min
- Date de publication: 2006-02-15
- Langue: Anglais
- A person with integrity has the, often rare, ability to pull everything together, to make it all happen no matter how challenging the circumstances....
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Prix courant: 24,46$ ou 1 crédit
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Playing Big
- Find Your Voice, Your Mission, Your Message
- Auteur(s): Tara Mohr
- Narrateur(s): Tara Mohr
- Durée: 8 h et 26 min
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A groundbreaking women's leadership expert and popular conference speaker gives women the practical skills to voice and implement the changes they want to see - in themselves and in the world.
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An inspiring and empowering read!
- Écrit par Utilisateur anonyme le 2019-08-28
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Playing Big
- Find Your Voice, Your Mission, Your Message
- Narrateur(s): Tara Mohr
- Durée: 8 h et 26 min
- Date de publication: 2014-10-14
- Langue: Anglais
- A groundbreaking women's leadership expert and popular conference speaker gives women the practical skills to voice and implement the changes they want to see....
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When McKinsey Comes to Town
- The Hidden Influence of the World's Most Powerful Consulting Firm
- Auteur(s): Walt Bogdanich, Michael Forsythe
- Narrateur(s): Ari Fliakos
- Durée: 10 h et 6 min
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In When McKinsey Comes to Town, two prizewinning investigative journalists have written a portrait of the company sharply at odds with its public image. Bogdanich and Forsythe have penetrated the veil of secrecy surrounding McKinsey by conducting hundreds of interviews, obtaining tens of thousands of revelatory documents, and following rule #1 of investigative reporting: Follow the money. When McKinsey Comes to Town is a a devastating portrait of a firm whose work has often made the world more unequal, more corrupt, and more dangerous.
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Compelling
- Écrit par Skigirl le 2023-07-25
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When McKinsey Comes to Town
- The Hidden Influence of the World's Most Powerful Consulting Firm
- Narrateur(s): Ari Fliakos
- Durée: 10 h et 6 min
- Date de publication: 2022-10-04
- Langue: Anglais
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An explosive, deeply reported exposé of McKinsey & Company, the international consulting firm that advises corporations and governments, that highlights the often drastic impact of its work on employees and citizens around the world....
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The Hidden Psychology of Social Networks
- How Brands Create Authentic Engagement by Understanding What Motivates Us
- Auteur(s): Joe Federer
- Narrateur(s): Alex Knox
- Durée: 9 h et 14 min
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Leading marketing practitioner and thought leader Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one.
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The Hidden Psychology of Social Networks
- How Brands Create Authentic Engagement by Understanding What Motivates Us
- Narrateur(s): Alex Knox
- Durée: 9 h et 14 min
- Date de publication: 2021-07-14
- Langue: Anglais
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Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one....
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Tribal
- How the Cultural Instincts That Divide Us Can Help Bring Us Together
- Auteur(s): Michael Morris
- Narrateur(s): Michael Morris
- Durée: 9 h
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Tribalism is our most misunderstood buzzword. We’ve all heard pundits bemoan its rise, and it’s been blamed for everything from political polarization to workplace discrimination. But as acclaimed cultural psychologist and Columbia professor Michael Morris argues, our tribal instincts are humanity’s secret weapon. Ours is the only species that lives in tribes: groups glued together by their distinctive cultures that can grow to a scale far beyond clans and bands. Morris argues that our psychology is wired by evolution in three distinctive ways.
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Tribal
- How the Cultural Instincts That Divide Us Can Help Bring Us Together
- Narrateur(s): Michael Morris
- Durée: 9 h
- Date de publication: 2024-10-01
- Langue: Anglais
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A revelatory, paradigm-shifting work from a renowned Columbia professor and “one of the great social and cultural psychologists” (Amy Cuddy) that demystifies our tribal instincts and shows us how to use them to create positive change....
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Prix courant: 23,99$ ou 1 crédit
Prix réduit: 23,99$ ou 1 crédit
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First Responders
- Extreme Jobs
- Auteur(s): Julie Murray
- Narrateur(s): Pam Tierney
- Durée: 10 min
- Version intégrale
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Au global
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Performance
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Histoire
This series is a thank-you to emergency workers! Each title will look into an emergency worker job, the training it takes, and what a day in the life looks like.
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First Responders
- Extreme Jobs
- Narrateur(s): Pam Tierney
- Durée: 10 min
- Date de publication: 2023-04-25
- Langue: Anglais
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This series is a thank-you to emergency workers! Each title will look into an emergency worker job, the training it takes, and what a day in the life looks like....
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Prix courant: 1,43$ ou 1 crédit
Prix réduit: 1,43$ ou 1 crédit
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