Community Management

No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. In The Airbnb Way, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy.

Explore the transformative journey of embracing compassion and authenticity in the workplace with Better Places. Robert Rasmussen, Founder and CEO of Agile Six, brings his vision of what a business community can aspire to become. Rooted in the timeless wisdom of Ahimsa, or nonviolence, this heartfelt narrative moves beyond the zero-sum game of winners and losers to reveal the profound impact of our words and actions on the world around us. Discover the author’s personal evolution from a survivor of unrealistic standards to an advocate for compassionate, interdependent communities.

“I had better get used to this,” he said. “Used to what?” she asked. “A life of stress.” This was a conversation Philip had with his mother three years after he started his first company. He was sixteen and had already submitted to the belief that the rest of his life as an entrepreneur would be filled with constant worry and tension. He could see no other way. There is something fundamentally wrong with our culture’s way of working. We may be productive, but at what cost and for what purpose? How do we lead a successful and happy organization without damaging our own lives and others?

Your way of looking at Wealth and how to build it all starts within your mind, with your beliefs and the rules that you have around how to build wealth. It is not until you do some work within your own mindset and debunk the limiting beliefs that you have, that you too can break free and reach the wealth you are desiring to achieve. It is true that only a small percentage are able to reach this, but have you ever stopped and wondered why it is they can achieve so well?

The Power of Community provides a step-by-step approach to transforming your organization by tapping into the human need to connect with and feel valued by others. By creating a company culture based on core community values, you'll empower your workforce, build customer loyalty, and drive profits and growth.

We all want to be a part of a thriving community. But, few of us know how to meaningfully contribute to the places where we live, work, learn, and play. Whether you dream of launching a community innovation center, want to enhance your town with colorful murals, or are simply looking to strengthen relationships with your neighbors, Designing Creative Communities is the guide for you. Award-winning community builder, Spud Marshall, coaches emerging leaders and community members alike through a simple process for how to transform your town into a creative place to call home.

Improve the functioning of your organization. How would you rate the functioning of your organization? Are you completely happy with it or are there aspects that you would like to improve? We all want the time we dedicate to the organizations in which we participate to be as harmonious and productive as possible. Transformative Leadership for Community Organizations gives concrete ideas of how all members can contribute to that goal.

We each have our own unique hospitality personality. And when you tap into yours, you'll find a lot more blessing with a lot less stressing. With personal assessments, encouraging stories, and plenty of practical ideas, Morgan Tyree shows you how to identify and embrace your hospitality personality so you can stop worrying and start enjoying yourself and your guests. She helps you understand your hospitality habits, hurdles, and hang-ups, then offers real-life solutions that fit you.

We all face countless decisions throughout our careers. The specific circumstances that call us to lead will be different, but the core dilemmas and ethical challenges are very similar. Faced with these challenges, each of us must decide if we will follow our ego-centered inclinations or lead for the good of everyone whose lives we touch? Will we endanger or impair those around us to satisfy our own self-interest, or will we lead in a manner that is true to our values?

Millions of Americans today are mired in unaffordable debt. While breaking the chains of debt may feel like an insurmountable problem, a debt-free life is not out of reach. Jorge Newbery was once $26 million in debt. He needed a way out. When one of his creditors made a sloppy legal mistake, he battled them all the way to the Missouri Court of Appeals - and won. Newbery then applied what he learned to his other debts. One after another, his debts were either settled or gone forever.

Like many Americans, Newbery struggled with debt. But unlike most people, he owed more than $26 million. Creditors swarmed after a natural disaster devastated his multi-illion-dollar business. The stress was crushing. He needed a way out - and what he discovered will amaze you.

Do you wake up in the morning and still feel tired? Do your supposedly relaxing activities actually just feel like another thing to check off that to-do-list? Do you feel like you never really have time to recharge? It’s time to rethink rest! Rest is no longer about just getting a good night’s sleep or taking an evening to relax on the couch and watch TV. It’s a radical act of self-care that asks you to take into account all the different aspects of yourself that need to rest and take a break. And The Little Book of Rest has everything you need to get started.

Most organizations have well-written, well-intentioned culture and values statements. The problem: A staggering majority of them are bullsh!t. But there is a way to reimagine your values, your culture, and your brand in a way that inspires tremendous loyalty, builds community, and delivers profits. Whether you're running your own company, coaching a team or just have a passion for success because of people, not on the backs of them, the Belonging Factor is the audiobook you need to inspire people, improve process, and deliver profits.

In their effort to build the world's first and largest commercial green rooftop farm, the founders of Brooklyn Grange learned a lot about building and sustaining a business while never losing sight of their mission: to serve their community by providing delicious organic food and changing the way people think about what they eat. But their story is about more than just farming. It serves as an inspirational and instructional guide for anyone looking to start a business that is successful while making a positive impact.

Driving value today requires information. Lots and lots of information. Most of us are becoming good at distilling the data within our own companies, but that’s not enough if we want a competitive advantage. In Smarter Together, Coupa Software CEO Rob Bernshteyn explains how we will soon be able to draw upon the intelligence of the community - collectively what we, and the organizations we work for, know - to benefit the community, our companies, and ourselves.

In The Grassroots Leadership Revolution, Roberts-McCabe unlocks the secrets she used to build The Roundtable into a multi-award-winning organization that facilitates coaching and mentoring programs for ambitious mid-career leaders navigating change, disruption, and growth. You’ll learn everything you need to know to create and run your own peer-coaching group, take charge of your career, and increase your personal potential.