Conflict Communication

Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression.

Often in our romantic relationships we long for deep connection, but we don't know how to communicate well, and sometimes even withhold what we're really thinking and feeling. As couples, we don't stop to think how important our conversations are. And we certainly don't understand that what we talk about and how we talk about them determine whether our relationships will thrive, flatline, or fail. In Fierce Love, Susan Scott guides couples through conversations that lead to deep connection and lasting commitment.

For many women, creeps are a serious, ubiquitous, pervasive problem. They seem to be everywhere. Not only do they pester us in public, but some are capable of worming their way into our social life, poisoning our experiences. For many men, creeps are like unicorns: They hear about them a lot, but they never actually see one. Even when they do, they don’t understand what the fuss is all about. This books aims to bridge that gap by explaining the nature of creeps, how and why they manage to infiltrate our social circles, and how we can best deal with them in a safe and timely manner.

Real couples' relationships aren't just feelings and emotions - they require a bit of effort and a constant desire to grow up with our partners even in bad times. Learn practical secrets to achieve lasting love and a happy relationship, even if you are not super creative or romantic. Solutions for making relationships work won't magically fall from the sky. But today, because you are interested in this guide, you have come closer to becoming a person worth keeping close to, or what is the same, the ideal partner. Start improving your relationship today!

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Pete and Geri Scazzero developed The Emotionally Healthy (EH) Relationships Course over a 21-year period to directly address core biblical principles to guide you and others into an experience of discipleship that will deeply change your life. In the EH Relationships Course, everyone will learn eight practical relationship skills to develop mature, loving relationships with others.

Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and techniques if someone shows them what to do. This book does exactly that. Never Lose Again reveals a simple but remarkably effective set of fifty questions that anyone can immediately use to become far better negotiators.

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.

You may have reached a plateau in your relationship and don't know how to bring the spark back. You might settle for companionship but secretly yearn to rekindle the desire you once felt for your partner. What if you could invite intimacy and passion back into your relationship so your love stands the test of time? Wouldn't that be worth the effort? The good news is that with the methods suggested in this book, you can rediscover the spark that first ignited your love for each other and rekindle the intimacy in your relationship.

Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.

This audiobook is in Spanish. We have all been in situations where an apology is necessary. Here's a compassionate guide, filled with anecdotes and research, designed to help individuals and couples resolve interpersonal conflicts.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset. But how do you take personal responsibility? That sounds like no fun! Paul Campbell Aucoin provides a shockingly simple breakthrough, using an easy-to-remember shortcut that turns taking responsibility into a skill.

It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and improved upon. Based on his New York Times best seller, The 21 Irrefutable Laws of Leadership, Dr. John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.

Constant worry, along with anxious thoughts, tends to plague relationships. They can tear apart two individuals who are in love with each other much before they can enjoy the true essence of love. No matter if recent situations have stirred up all your underlying anxieties or you have lived your whole life with anxiety, there is no need to accept that your remaining life is going to be the same. If you are exhausted from living with the constant pain of panic, overwhelmed with unnecessary relationship worries, or feel anxious now and then, you can take the help of this audiobook.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

Do you ever feel that your words produce the exact opposite effect of what you were hoping for - escalating tensions rather than solving problems? Author of Emotional Bullshit Carl Alasko has found that with the right guidance, anyone can learn effective communication skills. In Say This, Not That, Alasko presents readers with simple instructions for what to say...and what not to say.

The art of effectively communicating with your partner in relationship is a simple, effective, and psychological approach to understanding why you have communication issues, and how you can use the appropriate skills and tools to mitigate conflicts and improve your communication in your relationship. Having difficulties in communication in relationships is okay, and you don’t have to feel ashamed about it, as you are by no means alone.

Exprimez-vous tout en tissant des relations harmonieuses avec ceux qui vous entourent. L’affirmation de soi, voilà la clé du mieux-être au travail.