Conflict Communication

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

A feminist-forward guide to setting boundaries, assessing safety, and defusing violence by a six-time karate world champion—tools and skills to build confidence, fight back, and live life on your own terms.

El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

You've already read something about emotional intelligence, haven't you? But what do you know about the other side of the coin? Manipulation, psychopathy, and narcissism form the base elements of what’s known in psychological circles as the Dark Triad. Throughout the course of this guide, we will be taking a more detailed look at the different ways these traits can specifically manifest in different personality types, how to identify their methods and how to protect yourself from them.

Todos os dias nos esforçamos para ter ou evitar conversas difíceis–seja ao lidar com um funcionário de baixo desempenho, discordar do marido ou da esposa, negociar com um cliente ou simplesmente dizer “não” ou “me desculpe”. Baseado em 15 anos de pesquisas, este audiolivro traz uma abordagem passo a passo para que possamos travar esses diálogos delicados com menos estresse e mais sucesso.

By the time you are done listening to this audiobook, desire for an active relationship with the teenager in your life can stretch beyond the one hug a year you get from your teen at Christmas time after they receive their presents. With Nicole Rice’s book Does Your Teen Talk? No, but They Text, Snap, & Tik Tok, she wants to help you achieve what to say and what not to say so your teen will talk more; what to do so you spend more and more good times with your teen; and how to talk less and listen more so you are a major difference in your teen’s life.

Conflict is everywhere—in our homes, at work, on our social media feeds. But conflict isn't inherently bad. in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved.

Imagine ser capaz de aliviar a tensão e promover acordos mesmo nas situações mais difíceis - apenas mudando a maneira de falar. Durante décadas, Marshall Rosenberg fez exatamente isso, resolvendo pacificamente conflitos em famílias, escolas, empresas e governos, em mais de 30 países. Neste audiolivro, Marshall apresenta seu sistema, a Comunicação Não Violenta, para nos ajudar a falar as verdades mais profundas, abordar nossas necessidades e emoções não reconhecidas, e honrar essas mesmas preocupações quando nos relacionamos com os outros.

Did you know you’re likely to have had over 89,000 heated altercations with your closest relations before you reached the age of eight? By age 16, thousands more hours will have been spent by most of us in some form of disagreement with those in our extended social networks. As a species, we’re well practiced at falling out with each other. We may even have a gene for it – certainly, some of us seem to be gifted. When it comes to finding resolutions, however, things don’t come quite so naturally: As much as 90 percent of all inter-personal conflicts never reach agreement.

In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. The fight usually boils down to a question of whose way is better. There are many methods of “conflict resolution,” but most involve compromise, a low-level accommodation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice - it’s about creating a new and improved reality. The 3rd Alternative transcends traditional solutions to conflict by forging a path toward a third option....

We live in a time of social and interpersonal conflict unprecedented since the upheavals of the 1960s—and perhaps even since the Civil War. Evolving social roles, astonishing political turmoil, the rise of “cancel culture,” and the necessity of difficult conversations leave people wondering what to say—at the workplace, in social and civic groups, and around the family dinner table.

In the high-stakes world of negotiation, the ability to navigate complex discussions and emerge with successful outcomes is invaluable. "How to Negotiate Like a Diplomat" by James DuPont offers a masterclass in the art of negotiation, drawing on diplomatic principles and tactics to equip you with the skills needed to negotiate effectively in any situation. James DuPont, with years of experience in international diplomacy, unveils 24 distinct strategies that range from employing the subtlety of the Echo Chamber to the cunning of The Guerilla Negotiator.

Você pode escolher seus amigos, mas não pode escolher com quem trabalha. Organizado por tipos de personalidade e comportamentos, este audiolivro ajudará você a se destacar como alguém que valoriza relações sólidas e honestas no trabalho. Muitas vezes, manter relações saudáveis no ambiente profissional é mais desafiador do que o trabalho em si. Em algum momento, encontraremos colegas carreiristas, colaboradores incompetentes e chefes abusivos, ou teremos que lidar com nossos próprios erros.

Den meisten Menschen fällt es schwer, mit Konflikten clever umzugehen. Ob im Beruf, in der Freund- oder in der Partnerschaft: Wenn’s kracht, dann so richtig. Die Suche nach einer Lösung ist dabei nicht immer leicht - weil man oft nicht genau weiß, was der andere wirklich will. Endlich ist die Antwort für Sie da! In seinem neuen Bestseller Gewaltfreie Kommunikation eröffnet Ihnen Julius Loewenstein neue Wege für ausgeklügelte Ansätze und effektive Lösungen, mit denen Sie die Beziehungen zu Ihren Mitmenschen dramatisch verbessern.

Embrace the power of conscious communication and become part of a new generation of emotionally aware, respectful men. Your journey towards enhanced relationships and a more fulfilling life begins here. In this guide, author Jem Fuller draws on twenty years of coaching and leadership, providing strategies to enhance communication skills. Explore the depths of personal discovery through honest stories, discovering how small steps in awareness can lead to significant changes in relationships and results.

Leading teams in modern times is easier said than done. But with The Modern Manager Crash Course on your side, you can make your next best steps in less time and less mistakes! Remember, high-impact leadership must start within. In this guide, you are provided a holistic approach to becoming the best modern-day leader that you can be.

Umiejętność budowania dobrych, zdrowych relacji to fundament sukcesu w biznesie i codziennym życiu. W network marketingu, gdzie relacje są kluczowe, ważne jest nastawienie na potrzeby ludzi–klientów i współpracowników. Dzięki temu audiobookowi nauczysz się słuchać, usłyszeć i dać zrozumienie, zdobywać zaufanie, budować zdrowe relacje i osiągać sukcesy bez narzucania czegokolwiek klientom.

Basics in Communication 101 helps people to become better Communicators. The whole focus of the book is to identify key components of the communication process and to determine the best ways to deal with and communicate properly. A must listen for every family member and office person.

What if talking doesn’t work? In fact, instead of understanding you get the opposite: more conflict. Sounds familiar? We linger in unsatisfying relationships or end up divorcing. But you deserve better! Mindful habits can transform your relationship, heal wounds and make you feel heard. This five step program will show what united you in the first place and bring you back to that initial bond.

Do you want to get your kids to listen and have fewer power struggles in your home in seven days? It's no secret that parenting is tough. We often feel like nothing gets done without yelling. Although we are always learning about our kids, I believe it's so important to implement tools that make our lives easier as the authority figure in our kid's lives.