Critical Business

On average, people leave about 20 percent of potential mutual gains untapped in any negotiation. This is akin to taking 20 percent of the value in any deal and dumping it into a garbage canister. Finding that hidden 20 percent, the “sweet spot”, is a skill that takes practice but is also one that anybody can learn. In Negotiating the Sweet Spot, Leigh Thompson offers surefire best practices and tools to use in daily negotiations and conflict situations.

New York Times best-selling author and leadership expert John Maxwell offers practical insight into learning how to lead the person who matters most - yourself. The path to leadership begins with a question only few of us ask: How do I lead myself? John Maxwell presents 26 insights, not just for those who aspire to positions of leadership but also for veteran leaders who aim to build and improve upon the steps that led them to the front of the line.

Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

Learn what makes the African American market unique, why marketers should care, and how you can effectively connect with black Americans. Drawing on her wealth of experience and ongoing research and consulting on the African American market, Pepper shares with listeners her thoughtful insights on this influential segment.

It's commonly believed that intellect, memory, and problem-solving are decided at birth – the brain you start with is only capable of growing to a certain degree. The truth is, your brain adapts and evolves daily as life unfolds around you and it is exposed to new experiences and stimuli. When you read a book, your brain strengthens neural connections related to analytical thinking and language. The simple act of going for a walk requires the coordination of spatial awareness and movement, along with dozens of other processes.

A practical must-listen, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful - and includes new ways of thinking, tips, and techniques - this volume has been field-tested with hundreds of thousands of managers all over the world.

Let these 15 leadership skills help you overcome the challenges of today so that you can lead for a better tomorrow. Stepping into the shoes of a leadership or managerial role is never easy. It’s a challenge that constantly puts you face to face with conflicts, disagreements, decisions, and people – all of which need to be brought together to work like a well-oiled machine. But the biggest challenge is the thoughts in your own mind that bring you down, especially those of the confidence-busting, imposter syndrome variety.

Outraged by the downward spiral of American intellect and culture, Michael R. LeGault offers the flip side of Malcolm Gladwell's best-selling phenomenon, Blink, which celebrated impulse thinking over factual knowledge or critical analysis. If best-selling books are advising us to not think, LeGault argues, it comes as no surprise that sharp, incisive reasoning is on the decline, leading our society to incompetence and failure.

Improve your critical thinking skills by focusing on seven key areas. After all, being a successful leader means being able to develop, analyze, and evaluate data efficiently, and this is nearly impossible without having strong critical thinking skills.

The purpose of the 50 Critical Quotes series is to assist people in developing a reliable and repeatable process for retaining life’s lessons so that the experiences are less likely to repeat themselves, thus allowing practitioners of the 50 CQ system to progress instead of regress and ultimately to improve their overall life experience.

If you want to impress people with your critical-thinking skills, then check out this comprehensive audiobook with two manuscripts in one: Critical Thinking and Logical Fallacies.

“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.

Based on the lessons from astonishing stories, solid research, and years of leadership development work with a wide array of companies and organizations in the United States and abroad, Useem presents today’s leaders with 15 guiding principles that form the core of the Leader’s Checklist, which will help you develop your ability to make good and timely decisions in unpredictable and stressful environments - for those moments when leadership really matters.

All projects, large and small, are subject to various risks. But the failure to manage inherent risk with diligence and know-how can lead to devastating consequences for an organization. In this comprehensive hands-on guide, a renowned expert in the field provides everything organizations need to conduct project risk management the right way.

Find the best solutions to your problems. Become a better decision maker. We are surrounded by systems. Businesses, schools, families, the economy, our country are all systems. The more you understand how they work, what problems do they face and how can you improve your position in them, the happier, and more stress-free your life will be. Find strategic solutions considering every aspect of your problem. Apply systems thinking to solve work, business, and relationship problems. Learn to see through the hidden pathways of contemporary politics, economics, and education changes.

Terrified of making bad decisions and missing great opportunities? Do you question your judgment and doubt your intuition? Your brain is like any other muscle: it needs training to improve. Nobody is born with flawless critical thinking and judgment skills. These skills usually require systematic practice, but you can shortcut the learning curve by learning and mastering the methods of the best thinkers, psychologists, and high achievers. This book collects all the tips, tricks, and tactics of the most successful people to develop your inner smartness.

Raise your hand if you've ever shopped online, made a financial decision, or pondered taking a job offer. What do all these have in common? They all require critical thinking. From deciding how to spend your money to where you want to work, critical thinking is essential for making choices that pay off. Applying critical thinking empowers you to assess your situation and make beneficial choices.

In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization.

We have literally broken down the most complex portion of nursing school and the area where more students struggle than any other, and handed it to you on a silver platter. Toss out the boring PowerPoint slides and useless handouts from your professors. This audiobook outlines the must know and most critical information needed to comprehend, demolish, learn and understand at a faster rate without all the fluff of traditional review books. With tons of images and outlined content this is a shortcut to MedSurg success.