Culture Practices

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back—and they tell their friends. Backed by plenty of on-the-ground research and real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more.

Ifeomasinachi Ike delivers a moving and impactful exploration of why equity is so important, the shortcomings of institutional diversity and inclusion (D&I) initiatives, and how we creatively and boldly design cultures centering the expertise of those who know firsthand how inequity has shaped work culture. The book examines the dynamics of normalized institutional oppression, offers real-world case studies, and provides listeners with new practices, key performance indicators (KPIs), and milestones for measuring the success of modern DEI efforts.

The day I was appointed Chair of the shop union was the same day the Pope was elected. There the similarities end, however. For while his elevation took place beneath the fine art of the Sistine Chapel, with the mysterious white smoke rising, mine took place in the cold store, with nothing more mysterious than the bacon delivery and yesterday's waste...A vicar for twenty years, Simon Parke trades in his dog collar for a job on the tills in his local supermarket.

There was a shift to India’s major beliefs and practices, and this book is a product of expert investigations. Listen about how, when, and why Brahmanism grew into Hinduism. Focus on the major beliefs and practices, and form conclusions from there. Empower your child to grow his/her knowledge on the early civilizations of India. Grab a copy today.

Few become great leaders. As continuous improvement and breakthroughs have driven innovation, technology, and civilizations forward for centuries, worker motivations have changed. We want authentic connection, work-life balance, and intrinsic purpose now more than ever. How can we weave foundational, people-driven attributes like hard work, initiative, and cooperation into a team, group, or organization's internal structure so it can thrive sustainably?

Thirty years ago, "mindfulness" was a Buddhist principle mostly obscure to the west. Today, it is a popular cure-all for Americans' daily problems. A massive and lucrative industry promotes mindfulness in every aspect of life, however mundane or unlikely: Americans of various faiths (or none at all) practice mindful eating, mindful sex, mindful parenting, mindfulness in the office, mindful sports, mindfulness-based stress relief and addiction recovery, and hire mindful divorce lawyers.

The Art of Managing Humans replaces work relations with working relationships, improving leadership through open communication, promoting welfare, worker involvement, and transparency. It is aimed at any manager, executive, and HR person who wants to identify the crucial balance between management and employees and the practical differences it bridges between mediocre companies and successful organizations.

Much of the contemporary discussion of the Jesus tradition has focused on aspects of oral performance, storytelling, and social memory, on the premise that the practice of communal reading of written texts was a phenomenon documented no earlier than the second century CE. Brian J. Wright overturns that premise by examining evidence that demonstrates communal reading events in the first century.

As the echo of our heritage and advantages of previous generations fade, our incomes stagnate, debt explodes, and fitness wanes. China ascends and vital natural habitats deteriorate. Worst of all, by failing to convey critical practices to our children, we place them in a weaker position than the previous generation for the first time in our history.

Artificial Intelligence is a field that developed so rapidly, that we didn’t even have the time to question its influence on our day-to-day lives. The benefits of its development boost are visible in many industries and, consequently, in our personal lives. Think about all the apps, tools, and technologies that ease and improve our daily activities.

Your organization’s culture: It’s either an asset or a liability. At this very moment, it’s either lifting your business performance or “eating your strategy for breakfast”. How do you ensure it’s the former, not the latter? Listen to find out more...To make a bad culture good, or a good culture great, you’ve got to deliberately transmit strong and steady signals. This guide shows you how.

Big Tech Tyrants boast riches beyond emperors of old but act like juveniles who don't want to grow up. They are modern-day robber barons. Big Tech Tyrants don't know the meaning of privacy, when it comes to you. They try to make you believe they will give their products away for free as a service to society, when really, they are vacuuming your personal data. They use this data to discover your deepest secrets. Big Tech Tyrants is an eye-opening, must-listen book for anyone living in the 21st century.

Collaborating for Success is a no-nonsense approach for IT executives, directors, managers, and staff, in both the operations and development sides of IT, who want to mature, gain a competitive edge, and take their IT service and support culture to the next level. You’ll understand how IT got to where it is today, why it’s critical that IT adopts a customer-centric, integrated service management model, and how to build a collaborative culture inside and across your IT organization that delivers IT products and services to your customers better and faster, and cheaper.

Thanks to Kate's mom, a sports reporter, cousins Mike Walsh and Kate Hopkins have tickets to the Red Sox game and All Access passes to Fenway Park. But as they're watching batting practice before the game, the lucky bat of Red Sox star slugger Big D is stolen...right in front of dozens of people. Without the bat, Big D can't seem to hit a thing. Can Kate and Mike figure out who pinched the bat before Big D and the Sox chalk up a loss? The Fenway Foul-Up includes a fun fact section about Boston's Fenway Park.

Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered and highly regulated organizations. It's no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation. In many cases, employees and government leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues. How do you break this cycle and begin building successful government?

Millennials and future leaders no longer have to make the mistakes of yesterday in order to learn valuable lessons tomorrow; they can have the answers they need today! Laser brilliantly combines her expertise in risk reduction, human behavior and strategy with existing "better" practices and experiences from others, in this entertaining, easy-to-follow, solution-packed beginner's guide to leadership essentials.