Customer Behavior
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What to Ask
- How to Learn What Customers Need but Don't Tell You
- Auteur(s): Andrea Olson
- Narrateur(s): Rachel Perry
- Durée: 4 h et 53 min
- Version intégrale
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Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the why behind the what, eliminating the ambiguity of open-ended customer feedback—and this requires a different approach. In What to Ask, author Andrea Belk Olson, CEO of applied behavioral science consulting firm Pragmadik, and head of the University of Iowa JPEC startup incubator, delivers a unique, cognitive method for discovering hidden customer needs, converting them quickly into differentiators, and avoiding the pitfalls of traditional research.
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What to Ask
- How to Learn What Customers Need but Don't Tell You
- Narrateur(s): Rachel Perry
- Durée: 4 h et 53 min
- Date de publication: 2022-06-14
- Langue: Anglais
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Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the why behind the what, eliminating the ambiguity of open-ended customer feedback—and this requires a different approach....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Power of Community
- How Phenomenal Leaders Inspire Their Teams, Wow Their Customers, and Make Bigger Profits
- Auteur(s): Howard Partridge
- Narrateur(s): Michael Anthony
- Durée: 5 h et 39 min
- Version intégrale
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The Power of Community provides a step-by-step approach to transforming your organization by tapping into the human need to connect with and feel valued by others. By creating a company culture based on core community values, you'll empower your workforce, build customer loyalty, and drive profits and growth.
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The Power of Community
- How Phenomenal Leaders Inspire Their Teams, Wow Their Customers, and Make Bigger Profits
- Narrateur(s): Michael Anthony
- Durée: 5 h et 39 min
- Date de publication: 2021-07-20
- Langue: Anglais
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The Power of Community provides a step-by-step approach to transforming your organization by tapping into the human need to connect with and feel valued by others....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 18,38$ ou 1 crédit
Prix réduit: 18,38$ ou 1 crédit
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