Customer Development
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Outstanding!
- 47 Ways to Make Your Organization Exceptional
- Auteur(s): John G. Miller
- Narrateur(s): John G. Miller
- Durée: 3 h et 15 min
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Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible audiobook John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides listeners with ways to integrate them into their own work.
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Outstanding!
- 47 Ways to Make Your Organization Exceptional
- Narrateur(s): John G. Miller
- Durée: 3 h et 15 min
- Date de publication: 2010-01-05
- Langue: Anglais
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Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....
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Prix courant: 16,32$ ou 1 crédit
Prix réduit: 16,32$ ou 1 crédit
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The Fine Print
- How Big Companies Use 'Plain English' to Rob You Blind
- Auteur(s): David Cay Johnston
- Narrateur(s): Todd McLaren
- Durée: 12 h et 10 min
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David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else. Whether he's exposing unjust loopholes in the tax code that help the rich get richer or pointing out how powerful corporations pocket government subsidies at excessive taxpayer expense, Johnston is an eloquent town crier for justice and equality.
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The Fine Print
- How Big Companies Use 'Plain English' to Rob You Blind
- Narrateur(s): Todd McLaren
- Durée: 12 h et 10 min
- Date de publication: 2012-10-15
- Langue: Anglais
- David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else....
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Prix courant: 37,04$ ou 1 crédit
Prix réduit: 37,04$ ou 1 crédit
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The Connectors
- How Successful Businesspeople Build Relationships and Win Clients for Life
- Auteur(s): Maribeth Kuzmeski
- Narrateur(s): Scott Peterson
- Durée: 6 h et 56 min
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What makes the world's most successful individuals so good at their jobs? What do they do that others don't? The Connectors answers those questions with the kind of straightforward wisdom that business strategists so often overlook. Forget marketing tactics or business school best practices. Those are handy, but it's really people - and the relationships you build with them - that form the cornerstone of long-term success, sales growth, and excellence.
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The Connectors
- How Successful Businesspeople Build Relationships and Win Clients for Life
- Narrateur(s): Scott Peterson
- Durée: 6 h et 56 min
- Date de publication: 2009-11-12
- Langue: Anglais
- What makes the world's most successful individuals so good at their jobs? What do they do that others don't....
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Prix courant: 30,05$ ou 1 crédit
Prix réduit: 30,05$ ou 1 crédit
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It Starts with Clients
- Your 100-Day Plan to Build Lifelong Relationships and Revenue
- Auteur(s): Andrew Sobel
- Narrateur(s): Steve Menasche
- Durée: 7 h et 39 min
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Andrew Sobel offers a proven, 100-day plan for conquering 14 tough client development challenges and growing your client base. He's encapsulated 25 years of unique research, including personal interviews with over 3,000 top executives, into a practical road map for winning more new clients and growing your existing relationships. You'll learn specific strategies to move confidently and predictably from a first meeting to a signed contract, and discover the agenda-setting techniques that create a steady stream of sole-source business.
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It Starts with Clients
- Your 100-Day Plan to Build Lifelong Relationships and Revenue
- Narrateur(s): Steve Menasche
- Durée: 7 h et 39 min
- Date de publication: 2020-05-12
- Langue: Anglais
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Andrew Sobel offers a proven, 100-day plan for conquering 14 tough client development challenges and growing your client base. He's encapsulated 25 years of unique research into a practical road map for winning more new clients and growing your existing relationships....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Make Your Brand Legendary
- Create Raving Fans with the Customer Experience Engine
- Auteur(s): Scott Wozniak
- Narrateur(s): Scott Wozniak
- Durée: 5 h et 25 min
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Scott Wozniak leverages his decades of brand-building experience within some of America’s most-loved companies to show you how to create world-class customer experience. After years of battle-tested work, Scott realized that there was a set of systems that all the great brands used to create raving fans. He captured these practices in an engine diagram, a simple tool to help leaders become legends. If you use this approach, you can build a Customer Experience Engine that will create those same kinds of raving fans that always seem to dominate dinner-party conversations and water-cooler chats.
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Make Your Brand Legendary
- Create Raving Fans with the Customer Experience Engine
- Narrateur(s): Scott Wozniak
- Durée: 5 h et 25 min
- Date de publication: 2023-10-10
- Langue: Anglais
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In Make Your Brand Legendary, Scott Wozniak provides the tools every company needs to create a legendary brand with raving fans....
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Prix courant: 26,11$ ou 1 crédit
Prix réduit: 26,11$ ou 1 crédit
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Charming Your Way to the Top
- Hollywood's Premier P.R. Executive Shows You How to Get Ahead
- Auteur(s): Michael Levine
- Narrateur(s): Lloyd James
- Durée: 6 h et 34 min
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Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation. Most businesspeople don't fully understand the concept of charm. It ought to be a reflex, a conditioned response, to "turn on the charm" when dealing with customers, clients, associates, and employees, but it isn't. Charm draws customers. Charm gets noticed. But charm is only partly innate. Much of it is learned.
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Charming Your Way to the Top
- Hollywood's Premier P.R. Executive Shows You How to Get Ahead
- Narrateur(s): Lloyd James
- Durée: 6 h et 34 min
- Date de publication: 2006-09-11
- Langue: Anglais
- Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation....
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Prix courant: 14,09$ ou 1 crédit
Prix réduit: 14,09$ ou 1 crédit
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Sense & Respond
- How Successful Organizations Listen to Customers and Create New Products Continuously
- Auteur(s): Jeff Gothelf, Josh Seiden
- Narrateur(s): Graham Rowat
- Durée: 6 h et 19 min
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We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.
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à New way to adapt in your organizatuin
- Écrit par Utilisateur anonyme le 2023-10-15
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Sense & Respond
- How Successful Organizations Listen to Customers and Create New Products Continuously
- Narrateur(s): Graham Rowat
- Durée: 6 h et 19 min
- Date de publication: 2019-12-10
- Langue: Anglais
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We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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The Lean Product Playbook
- How to Innovate with Minimum Viable Products and Rapid Customer Feedback
- Auteur(s): Dan Olsen
- Narrateur(s): Dan Olsen
- Durée: 10 h et 9 min
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Whether you work at a startup or a large, established company, we all know that building great products is hard. Most new products fail. The Lean Product Playbook helps improve your chances of building successful products through clear, step-by-step guidance and advice. The Lean Startup movement has contributed new, valuable ideas about product development and has generated lots of excitement. However, many companies have yet to adopt Lean thinking. Despite their enthusiasm and familiarity with the concepts, many teams run into challenges trying to adopt Lean because they lack guidance.
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The Lean Product Playbook
- How to Innovate with Minimum Viable Products and Rapid Customer Feedback
- Narrateur(s): Dan Olsen
- Durée: 10 h et 9 min
- Date de publication: 2024-07-23
- Langue: Anglais
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The missing manual on how to apply Lean Startup to build products that customers love.
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Prix courant: 21,92$ ou 1 crédit
Prix réduit: 21,92$ ou 1 crédit
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How to Speak Human
- A Practical Guide to Getting the Best from the Humans You Work With
- Auteur(s): Dougal Jackson, Jennifer Jackson
- Narrateur(s): Larissa Gallagher
- Durée: 6 h et 31 min
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Whether you're a leader looking to connect with your workforce; a member of a small team, hungry to make a difference; or at the helm of a global organization, with an eye on the horizon - this is a how-to for forward thinkers like you.
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How to Speak Human
- A Practical Guide to Getting the Best from the Humans You Work With
- Narrateur(s): Larissa Gallagher
- Durée: 6 h et 31 min
- Date de publication: 2019-07-30
- Langue: Anglais
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Whether you're a leader looking to connect with your workforce; a member of a small team, hungry to make a difference; or at the helm of a global organization, with an eye on the horizon - this is a how-to for forward thinkers like you....
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Prix courant: 22,26$ ou 1 crédit
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The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Auteur(s): Tim Templeton
- Narrateur(s): Michael Mish
- Durée: 3 h et 36 min
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In The Referral of a Lifetime, author Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure. A friend refers her to the mysterious Mr. Highground, who introduces her to four successful people. They show her how they transformed their businesses and their lives by determining how others view them and how they view themselves.
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The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Narrateur(s): Michael Mish
- Durée: 3 h et 36 min
- Date de publication: 2010-09-10
- Langue: Anglais
- Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure....
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Prix courant: 22,50$ ou 1 crédit
Prix réduit: 22,50$ ou 1 crédit
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Customer 360
- How Data, AI, and Trust Change Everything
- Auteur(s): Martin Kihn, Andrea Lin
- Narrateur(s): Dean Gallagher
- Durée: 8 h et 30 min
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Customer 360: How Data, AI, and Trust Change Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps listeners attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back.
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Customer 360
- How Data, AI, and Trust Change Everything
- Narrateur(s): Dean Gallagher
- Durée: 8 h et 30 min
- Date de publication: 2024-11-13
- Langue: Anglais
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Become more competitive by developing a superior customer experience through data, AI, and trust.
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Prix courant: 14,02$ ou 1 crédit
Prix réduit: 14,02$ ou 1 crédit
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All About Them
- Grow Your Business by Focusing on Others
- Auteur(s): Bruce Turkel, Bob Burg - foreword
- Narrateur(s): Doug Turkel
- Durée: 7 h et 33 min
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The best companies and most successful salespeople live by a three-word mantra - "it's all about them" - because when they relentlessly focus their brand on their customers instead of themselves, their businesses flourish. All About Them shows listeners how to use this simple but extremely powerful influencing technique. Bruce Turkel, who has advised some of the world's greatest companies, including American Express and Bacardi, lays the groundwork by relating his personal journey of discovery to the "All About Them" principle.
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All About Them
- Grow Your Business by Focusing on Others
- Narrateur(s): Doug Turkel
- Durée: 7 h et 33 min
- Date de publication: 2016-09-06
- Langue: Anglais
- The best companies and most successful salespeople live by a three-word mantra - "it's all about them"....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Going Lean
- How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
- Auteur(s): Stephen A. Ruffa
- Narrateur(s): Jim Bond
- Durée: 7 h et 19 min
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In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis. To improve their performance, corporations everywhere have adopted a wide range of tools and techniques, yet many continue to struggle. Going Lean points to a better way.
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Going Lean
- How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
- Narrateur(s): Jim Bond
- Durée: 7 h et 19 min
- Date de publication: 2017-04-10
- Langue: Anglais
- In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Supercommunicator
- Explaining the Complicated So Anyone Can Understand
- Auteur(s): Frank J. Pietrucha
- Narrateur(s): Sean Pratt
- Durée: 6 h et 22 min
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In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances. But what they don't grasp is how to tell the world about them. Communicating technical content to nontechnical listeners has fast become a critical 21st-century skill. Explaining what you do and why it's important drives funding, policy decisions, media exposure, public awareness, and customer adoption.
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Supercommunicator
- Explaining the Complicated So Anyone Can Understand
- Narrateur(s): Sean Pratt
- Durée: 6 h et 22 min
- Date de publication: 2014-04-15
- Langue: Anglais
- In our increasingly complicated and data-driven world, many new developments are so complex that only experts comprehend their nuances....
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Prix courant: 31,16$ ou 1 crédit
Prix réduit: 31,16$ ou 1 crédit
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The Power of Positive Selling
- Auteur(s): Dan Strutzel, Traci Shoblom
- Narrateur(s): Jared Zak
- Durée: 4 h et 22 min
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Good sales relationships don't just happen. They must be nurtured and developed. From ancient trade routes to modern Internet platforms, sales is one of the world's oldest professions. Throughout the ages, there have been as many ways to sell as there are customers who want to buy. But whether you're a novice or seasoned sales person, no matter what your product or service there is one truth that crosses all boundaries in selling. Selling depends on a relationship.
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The Power of Positive Selling
- Narrateur(s): Jared Zak
- Durée: 4 h et 22 min
- Date de publication: 2020-12-29
- Langue: Anglais
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Good sales relationships don't just happen. They must be nurtured and developed. From ancient trade routes to modern Internet platforms, sales is one of the world's oldest professions. Throughout the ages, there have been as many ways to sell as there are customers who want to buy....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Lean Solutions
- How Companies and Customers Can Create Value and Wealth Together
- Auteur(s): James P. Womack, Daniel T. Jones
- Narrateur(s): James P. Womack
- Durée: 4 h et 16 min
- Version abrégée
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In their best-selling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production, principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption.
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Lean Solutions
- How Companies and Customers Can Create Value and Wealth Together
- Narrateur(s): James P. Womack
- Durée: 4 h et 16 min
- Date de publication: 2005-10-05
- Langue: Anglais
- Why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment....
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Prix courant: 17,47$ ou 1 crédit
Prix réduit: 17,47$ ou 1 crédit
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How to Punch the Sunday Jitters in the Face (2nd Edition)
- The High Performance Blueprint for Unstoppable CEOs & Founders
- Auteur(s): TK Kader
- Narrateur(s): TK Kader
- Durée: 2 h et 45 min
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Tired of trying hard only to barely inch ahead? Learn the EXACT HABITS of the top one percent of the most successful CEOs and founders. This will teach you how to develop the mindset and habits of the most successful founders. It's how you achieve success while protecting your well-being.
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How to Punch the Sunday Jitters in the Face (2nd Edition)
- The High Performance Blueprint for Unstoppable CEOs & Founders
- Narrateur(s): TK Kader
- Durée: 2 h et 45 min
- Date de publication: 2022-12-22
- Langue: Anglais
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Tired of trying hard only to barely inch ahead? Learn the EXACT HABITS of the top one percent of the most successful CEOs and founders. This will teach you how to develop the mindset and habits of the most successful founders. It's how you achieve success while protecting your well-being.
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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31 Days to Being Customer Focused
- Auteur(s): Larry Winget
- Narrateur(s): Dan Strutzel
- Durée: 48 min
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31-Days to Being Customer Focused is Larry Winget’s "tell it like it is" version of the "thought of the day" calendar, the ultimate wake-up call for anyone who's looking for a lifeline and true empowerment.
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31 Days to Being Customer Focused
- Narrateur(s): Dan Strutzel
- Durée: 48 min
- Date de publication: 2024-04-30
- Langue: Anglais
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31-Days to Being Customer Focused is Larry Winget’s "tell it like it is" version of the "thought of the day" calendar, the ultimate wake-up call for anyone who's looking for a lifeline and true empowerment.
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Prix courant: 6,13$ ou 1 crédit
Prix réduit: 6,13$ ou 1 crédit
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A vida secreta dos clientes [The Secret Life of Customers]
- Uma história sobre o misterioso comportamento dos consumidores: quem são, por que os perdemos e como trazê-los de volta [A Detective Story About Solving the Mystery of Customer Behavior]
- Auteur(s): David S. Duncan
- Narrateur(s): Roberto Rocha
- Durée: 5 h et 44 min
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Uma história sobre o misterioso comportamento dos consumidores: quem são, por que os perdemos e como trazê-los de volta. Uma nova abordagem para compreender o que o cliente realmente quer, hoje e no futuro. Os clientes podem ser um verdadeiro mistério–e para desvendar seu comportamento é preciso pensar como um detetive. Neste audiolivro, David S. Duncan conta a história da rede fictícia de cafés Tazza, que está perdendo sua clientela mais fiel às vésperas de abrir o capital na bolsa.
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A vida secreta dos clientes [The Secret Life of Customers]
- Uma história sobre o misterioso comportamento dos consumidores: quem são, por que os perdemos e como trazê-los de volta [A Detective Story About Solving the Mystery of Customer Behavior]
- Narrateur(s): Roberto Rocha
- Durée: 5 h et 44 min
- Date de publication: 2024-04-30
- Langue: Portugais
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Uma história sobre o misterioso comportamento dos consumidores: quem são, por que os perdemos e como trazê-los de volta. Uma nova abordagem para compreender o que o cliente realmente quer, hoje e no futuro.
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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Design Thinking Journey
- Development and Growth to Improve your Team and Understand Unmet Customer Needs
- Auteur(s): Hugo Locke
- Narrateur(s): Ben Koschella
- Durée: 3 h et 36 min
- Version intégrale
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Au global
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Performance
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Histoire
With the hustle culture, it is a bit difficult to solve challenges in less time as well as achieve goals like team development and meeting customer needs. Design Thinking Journey is a fundamental audiobook for the development and growth of your team as well as to understand your customer’s needs to meet them. The audiobook helps you learn how to improve customer experience and also make sure your team is at the top of their game throughout, thereby ensuring a win-win situation for your business.
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Design Thinking Journey
- Development and Growth to Improve your Team and Understand Unmet Customer Needs
- Narrateur(s): Ben Koschella
- Durée: 3 h et 36 min
- Date de publication: 2020-06-03
- Langue: Anglais
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With the hustle culture, it is a bit difficult to solve challenges in less time as well as achieve goals like team development and meeting customer needs....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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