Customer Science
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Gravitational Marketing
- : The Science of Attracting Customers
- Auteur(s): Jimmy Vee, Joel Bauer, Travis Miller
- Narrateur(s): Travis Miller
- Durée: 6 h et 18 min
- Version intégrale
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Performance
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Histoire
Wouldn't it be great if you could just sit there on your duff while customers came to you - with no need for cold-calling, prospecting, hard-selling, or flat-out begging for business? Too bad it doesn't work that way in the real world. Or does it?
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Gravitational Marketing
- : The Science of Attracting Customers
- Narrateur(s): Travis Miller
- Durée: 6 h et 18 min
- Date de publication: 2009-06-17
- Langue: Anglais
- Wouldn't it be great if you could just sit there on your duff while customers came to you - with no need for cold-calling, prospecting, hard-selling, or flat-out begging for business....
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Prix courant: 27,82$ ou 1 crédit
Prix réduit: 27,82$ ou 1 crédit
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The Influence Mindset
- The Art & Science of Getting People to Choose You
- Auteur(s): Christian Hansen
- Narrateur(s): Christian Hansen
- Durée: 3 h et 34 min
- Version intégrale
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Performance
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Understand the art and science of why people choose you. Your message is your greatest tool to influence others to choose you. The problem is, most people fail because they don’t know how to position and sell themselves. Their message gets lost in the noise. Because our brains are wired to pay attention to certain things, when you build your message on three key (research-backed) strategies, you will bypass the brain’s defenses, stand out from the crowd, and influence decision makers to choose you...every single time. This audiobook tells you how.
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The Influence Mindset
- The Art & Science of Getting People to Choose You
- Narrateur(s): Christian Hansen
- Durée: 3 h et 34 min
- Date de publication: 2021-11-01
- Langue: Anglais
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Understand the art and science of why people choose you. Your message is your greatest tool to influence others to choose you. The problem is, most people fail because they don’t know how to position and sell themselves. Their message gets lost in the noise....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Extreme Trust
- Honesty as a Competitive Advantage
- Auteur(s): Don Peppers, Martha Rogers PhD
- Narrateur(s): Don Peppers, Martha Rogers PhD
- Durée: 9 h et 14 min
- Version intégrale
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Performance
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Histoire
In the age of the Web, smartphones, and social networks, every action an organization takes can be exposed and critiqued in real time. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. Don Peppers and Martha Rogers argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively - even if that requires spending extra money in the short run to preserve your reputation and customer relationships in the long run.
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Extreme Trust
- Honesty as a Competitive Advantage
- Narrateur(s): Don Peppers, Martha Rogers PhD
- Durée: 9 h et 14 min
- Date de publication: 2013-06-20
- Langue: Anglais
- With a wealth of fascinating research as well as practical applications, this book will show you how to earn - and keep - the extreme trust of everyone your company interacts with....
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Prix courant: 32,41$ ou 1 crédit
Prix réduit: 32,41$ ou 1 crédit
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How to Handle Cranky Customer Problems Using Behavioral Science
- Auteur(s): Jennifer Hancock
- Narrateur(s): Jennifer Hancock
- Durée: 43 min
- Version intégrale
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Au global
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Performance
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Histoire
Without customers, we don’t have a business. But what can, or should, we do if one of our customers is cranky? Answer: Learn why people behave how they do and how you can respond so that you can be happier and more effectively help solve your customer’s problems without getting pulled into their drama, whatever that is.
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How to Handle Cranky Customer Problems Using Behavioral Science
- Narrateur(s): Jennifer Hancock
- Durée: 43 min
- Date de publication: 2018-11-26
- Langue: Anglais
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Learn why people behave how they do and how you can respond so that you can be happier and more effectively help solve your customer’s problems without getting pulled into their drama....
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Prix courant: 4,95$ ou 1 crédit
Prix réduit: 4,95$ ou 1 crédit
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A World Gone Social
- How Companies Must Adapt to Survive
- Auteur(s): Ted Coine, Mark Babbitt
- Narrateur(s): Sean Pratt
- Durée: 11 h et 20 min
- Version intégrale
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Au global
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Performance
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Histoire
Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...
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A World Gone Social
- How Companies Must Adapt to Survive
- Narrateur(s): Sean Pratt
- Durée: 11 h et 20 min
- Date de publication: 2014-08-20
- Langue: Anglais
- Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy....
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Prix courant: 38,96$ ou 1 crédit
Prix réduit: 38,96$ ou 1 crédit
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Watchdog
- How Protecting Consumers Can Save Our Families, Our Economy, and Our Democracy
- Auteur(s): Richard Cordray, Elizabeth Warren - foreword
- Narrateur(s): Rick Adamson
- Durée: 10 h et 16 min
- Version intégrale
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Histoire
Every day across America, consumers face issues with credit cards, mortgages, car loans, and student loans. When they are cheated or mistreated, all too often they hit a brick wall against the financial companies. People are fed up with being run over by big corporations, and few have the resources or expertise to fight back on their own. It is no wonder consumers feel powerless: they are outgunned every step of the way. Since 1970, the financial industry has doubled in size. It is the biggest source of campaign contributions....
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Watchdog
- How Protecting Consumers Can Save Our Families, Our Economy, and Our Democracy
- Narrateur(s): Rick Adamson
- Durée: 10 h et 16 min
- Date de publication: 2020-07-28
- Langue: Anglais
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Every day across America, consumers face issues with credit cards, mortgages, car loans, and student loans. When they are cheated or mistreated, all too often they hit a brick wall against the financial companies....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Your Own Terms
- A Woman's Guide to Taking Charge of Any Negotiation
- Auteur(s): Yasmin Davidds PsyD, Ann Bidou
- Narrateur(s): Nicol Zanzarella
- Durée: 8 h et 47 min
- Version intégrale
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Performance
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Histoire
When it comes to negotiation, there is an ugly double standard. As women, if we make concessions to further a deal, we're viewed as weak. But if we play hardball, we can be seen as overly aggressive - and the strategy backfires. No wonder most women hate negotiating.
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Your Own Terms
- A Woman's Guide to Taking Charge of Any Negotiation
- Narrateur(s): Nicol Zanzarella
- Durée: 8 h et 47 min
- Date de publication: 2015-08-12
- Langue: Anglais
- When it comes to negotiation, there is an ugly double standard. As women, if we make concessions to further a deal, we're viewed as weak. But if we play hardball, we can be seen as overly aggressive....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Citizen Marketers
- When People Are the Message
- Auteur(s): Ben McConnell, Jackie Huba
- Narrateur(s): Ben McConnell, Jackie Huba
- Durée: 6 h et 1 min
- Version intégrale
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Performance
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Histoire
A solitary citizen today with a broadband connection and several inexpensive or free tools has a substantially better chance of influencing the public's perceptions of billion-dollar corporations than ever before.
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Citizen Marketers
- When People Are the Message
- Narrateur(s): Ben McConnell, Jackie Huba
- Durée: 6 h et 1 min
- Date de publication: 2006-12-31
- Langue: Anglais
- With a voice, a vote, and a vocation, tens of millions of Americans are involving themselves in the cultural lives of business....
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Prix courant: 27,74$ ou 1 crédit
Prix réduit: 27,74$ ou 1 crédit
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Il Ritorno - Le Avventore di Azakis e Petri [The Return - Azakis and Petri's Customers]
- Auteur(s): Danilo Clementoni
- Narrateur(s): Danilo Clementoni
- Durée: 7 h et 50 min
- Version intégrale
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Histoire
Nibiru, il dodicesimo pianeta del nostro sistema solare, ha un`orbita estremamente ellittica, retrograda e notevolmente più grande di quella di tutti gli altri. Infatti, per compiere un giro completo intorno al Sole impiega circa 3,600 anni. Azakis e Petri, due simpatici abitanti di questo strano pianeta, a bordo della loro astronave Theos, stanno tornando sulla Terra per recuperare un misterioso e preziosissimo carico lasciato nascosto l`ultima volta che sono stati qui.
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Il Ritorno - Le Avventore di Azakis e Petri [The Return - Azakis and Petri's Customers]
- Narrateur(s): Danilo Clementoni
- Durée: 7 h et 50 min
- Date de publication: 2020-09-01
- Langue: Italien
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Nibiru, il dodicesimo pianeta del nostro sistema solare, ha un`orbita estremamente ellittica, retrograda e notevolmente più grande di quella di tutti gli altri. Infatti, per compiere un giro completo intorno al Sole impiega circa 3,600 anni....
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Prix courant: 8,76$ ou 1 crédit
Prix réduit: 8,76$ ou 1 crédit
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The Business Solution to Poverty
- Designing Products and Services for Three Billion New Customers
- Auteur(s): Paul Polak, Mal Warwick
- Narrateur(s): William Hughes
- Durée: 7 h et 18 min
- Version intégrale
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The nearly three billion people living on two dollars a day are not just the world’s greatest challenge - they represent an extraordinary market opportunity. The key is what Paul Polak and Mal Warwick call Zero-Based Design: starting from scratch to create innovative products and services tailored for the very poor, armed with a thorough understanding of what they really want and need, and driven by what Polak and Warwick call "the ruthless pursuit of affordability". Polak has been doing this work for years, and Warwick has extensive experience in both business and philanthropy.
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The Business Solution to Poverty
- Designing Products and Services for Three Billion New Customers
- Narrateur(s): William Hughes
- Durée: 7 h et 18 min
- Date de publication: 2013-09-09
- Langue: Anglais
- The nearly three billion people living on two dollars a day are not just the world’s greatest challenge - they represent an extraordinary market opportunity....
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Prix courant: 20,15$ ou 1 crédit
Prix réduit: 20,15$ ou 1 crédit
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The Flagship Experience
- How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience
- Auteur(s): Evangelos Simoudis
- Narrateur(s): Eric Burgher
- Durée: 6 h et 7 min
- Version intégrale
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Histoire
Megatrends such as climate change, urbanization, new work practices, and aging populations are starting to impact how we move and how we transport goods, as well as the decisions we make about consumer transportation and logistics. The Flagship Experience discusses how Software-Defined Vehicles and AI will enable automakers, transportation providers, and transportation planners to reimagine the mobility customer experience, and presents a framework for implementing it.
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The Flagship Experience
- How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience
- Narrateur(s): Eric Burgher
- Durée: 6 h et 7 min
- Date de publication: 2024-03-19
- Langue: Anglais
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Megatrends such as climate change, urbanization, new work practices, and aging populations are starting to impact how we move and how we transport goods, as well as the decisions we make about consumer transportation and logistics.
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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Entrepreneur Voices on the Science of Success
- Auteur(s): The Staff of Entrepreneur Media Inc., Jonathan Small - editor
- Narrateur(s): Susan Hanfield, Stephen R. Thorne
- Durée: 4 h et 51 min
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Whether at work or at home, success is something we strive for in all aspects of our lives. And while there are a number of obvious things you should be doing in order to achieve your goals and reach success, there are also some not-so-obvious ones. Entrepreneur Voices on the Science of Success offers data and research-backed tools and tactics for both business and personal achievement from entrepreneurs and small business owners including Tim Ferris, Brian Tracy, and Reid Hoffman.
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Entrepreneur Voices on the Science of Success
- Narrateur(s): Susan Hanfield, Stephen R. Thorne
- Durée: 4 h et 51 min
- Date de publication: 2018-10-16
- Langue: Anglais
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Entrepreneur Voices on the Science of Success offers data and research-backed tools and tactics for both business and personal achievement from entrepreneurs and small business owners including Tim Ferris, Brian Tracy, and Reid Hoffman....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Just Another Customer
- Auteur(s): Abigail Fero
- Narrateur(s): Errika Mason
- Durée: 1 h et 16 min
- Version intégrale
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Performance
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Histoire
She's tied to the shop for a crime she didn't do, serving customers their wishes and nightmares, searching for the three missing puzzle pieces as she does so. Though it may take her years, she's determined to win her freedom before she becomes just another unwitting customer.
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Just Another Customer
- Narrateur(s): Errika Mason
- Durée: 1 h et 16 min
- Date de publication: 2013-12-18
- Langue: Anglais
- She's tied to the shop for a crime she didn't do, serving customers their wishes and nightmares, searching for the three missing puzzle pieces as she does so....
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Prix courant: 9,20$ ou 1 crédit
Prix réduit: 9,20$ ou 1 crédit
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Digital Delight: Second Edition
- Planning, Measuring, and Optimizing Great Digital Customer and Employee Experiences
- Auteur(s): Greg Kihlström
- Narrateur(s): Kenneth Montgomery
- Durée: 2 h et 26 min
- Version intégrale
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Au global
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Performance
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Histoire
We are living in the age of experience. With the proliferation of tools that allow better and more holistic design of customer experience and employee experience, comes an increased ability to measure, analyze, and optimize. This new age of increased integration means that successful CX and EX involves many teams and departments within an organization to become successful.
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Digital Delight: Second Edition
- Planning, Measuring, and Optimizing Great Digital Customer and Employee Experiences
- Narrateur(s): Kenneth Montgomery
- Durée: 2 h et 26 min
- Date de publication: 2022-11-18
- Langue: Anglais
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We are living in the age of experience. With the proliferation of tools that allow better and more holistic design of customer experience and employee experience, comes an increased ability to measure, analyze, and optimize....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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