Customer Success Management

Liste de produits
    • 10 Guiding Principles for Winning Tomorrow's Business
    • Auteur(s): Blake Morgan
    • Narrateur(s): Lisa Larsen
    • Durée: 6 h et 38 min
    • Date de publication: 2019-10-29
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • A Detective Story About Solving the Mystery of Customer Behavior
    • Auteur(s): David S Duncan
    • Narrateur(s): David S Duncan, Terrence Kidd
    • Durée: 4 h et 39 min
    • Date de publication: 2021-05-04
    • Langue: Anglais
    • Pas de évaluations
    • A "detective story" that delivers key insights for any businessperson asking the questions: Who really are our customers, why do we lose them, how do we regain them? Find out....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Overcoming Doubts and Doubters
    • Auteur(s): Kara Goldin
    • Narrateur(s): Kara Goldin
    • Durée: 5 h et 38 min
    • Date de publication: 2020-10-20
    • Langue: Anglais
    • 4.5 out of 5 stars 4 évaluations
    • Don’t let anyone crush your dreams. Undaunted will inspire you to move past your fears and defy the doubters. It doesn’t matter whether you feel confident; it matters what you actually do....

    Prix courant: 25,63$ ou 1 crédit

    Prix réduit: 25,63$ ou 1 crédit

    • How Great Organizations Do Ordinary Things in Extraordinary Ways
    • Auteur(s): William C. Taylor
    • Narrateur(s): Mark Deakins
    • Durée: 6 h et 47 min
    • Date de publication: 2016-09-20
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Far away from Silicon Valley, in familiar, traditional, even unglamorous fields, ordinary people are unleashing extraordinary advances that amaze customers, energize employees....

    Prix courant: 37,05$ ou 1 crédit

    Prix réduit: 37,05$ ou 1 crédit

    • Delivering World-Class Customer Experience the Mercedes-Benz Way
    • Auteur(s): Joseph A. Michelli
    • Narrateur(s): Joseph A. Michelli
    • Durée: 7 h et 31 min
    • Date de publication: 2015-12-06
    • Langue: Anglais
    • 4 out of 5 stars 6 évaluations
    • Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • How to Connect Your Culture with Your Customer Promise
    • Auteur(s): William E. Schneider
    • Narrateur(s): Tom Parks
    • Durée: 7 h et 36 min
    • Date de publication: 2017-08-29
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • From turf wars to low morale, most companies attempt to cure what ails them with the latest management fad - and fail....

    Prix courant: 25,05$ ou 1 crédit

    Prix réduit: 25,05$ ou 1 crédit

    • A Roadmap for Customer-Centered Innovation
    • Auteur(s): Stephen Wunker, David Farber, Jessica Wattman
    • Narrateur(s): Tim Andres Pabon
    • Durée: 4 h et 52 min
    • Date de publication: 2016-11-07
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services....

    Prix courant: 27,82$ ou 1 crédit

    Prix réduit: 27,82$ ou 1 crédit

    • Hollywood's Premier P.R. Executive Shows You How to Get Ahead
    • Auteur(s): Michael Levine
    • Narrateur(s): Lloyd James
    • Durée: 6 h et 34 min
    • Date de publication: 2006-09-11
    • Langue: Anglais
    • Pas de évaluations
    • Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation....

    Prix courant: 14,09$ ou 1 crédit

    Prix réduit: 14,09$ ou 1 crédit

    • Develop an Agile Mindset and Lean Thinking (The Basics of Customer-First Product Management, Book 1)
    • Auteur(s): Aditi Agarwal
    • Narrateur(s): Douglas Birk
    • Série: The Basics of Customer-First Product Management, Livre 1
    • Durée: 1 h et 28 min
    • Date de publication: 2020-03-27
    • Langue: Anglais
    • Pas de évaluations
    • People often debate whether Agile and Lean are the same or different. This audiobook is made to introduce you to the core values and principles of both Agile and Lean methodologies and will hopefully answer some of the common questions about them....

    Prix courant: 8,71$ ou 1 crédit

    Prix réduit: 8,71$ ou 1 crédit

    • How the Best Companies Apply Lean Manufacturing Principles to Shatter Uncertainty, Drive Innovation, and Maximize Profits
    • Auteur(s): Stephen A. Ruffa
    • Narrateur(s): Jim Bond
    • Durée: 7 h et 19 min
    • Date de publication: 2017-04-10
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis....

    Prix courant: 26,00$ ou 1 crédit

    Prix réduit: 26,00$ ou 1 crédit

    • 47 Ways to Make Your Organization Exceptional
    • Auteur(s): John G. Miller
    • Narrateur(s): John G. Miller
    • Durée: 3 h et 15 min
    • Date de publication: 2010-01-05
    • Langue: Anglais
    • Pas de évaluations
    • Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....

    Prix courant: 16,32$ ou 1 crédit

    Prix réduit: 16,32$ ou 1 crédit

    • Transforming Healthcare Through Relationship-Centered Communication
    • Auteur(s): Calvin L. Chou, Laura Cooley
    • Narrateur(s): Neal Vickers
    • Durée: 7 h et 52 min
    • Date de publication: 2021-08-03
    • Langue: Anglais
    • Pas de évaluations
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Prix courant: 23,76$ ou 1 crédit

    Prix réduit: 23,76$ ou 1 crédit

    • Engage and Retain Customers to Build the Future of Your Business
    • Auteur(s): Nick Mehta, Robin Van Lieshout
    • Narrateur(s): Stephen R. Thorne
    • Durée: 7 h et 59 min
    • Date de publication: 2023-12-26
    • Langue: Anglais
    • Pas de évaluations
    • Nick Mehta and Robin Van Lieshout deliver a playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • How to Influence Others, Establish Trust, and Build Lasting Business Relationships
    • Auteur(s): Jill Lublin
    • Narrateur(s): Karen Saltus
    • Durée: 5 h et 10 min
    • Date de publication: 2017-02-03
    • Langue: Anglais
    • Pas de évaluations
    • When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how others interact with and relate to you....

    Prix courant: 33,39$ ou 1 crédit

    Prix réduit: 33,39$ ou 1 crédit

    • A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
    • Auteur(s): Stephen C. Lundin Ph.D., John Christensen, Harry Paul
    • Narrateur(s): Oliver Wyman
    • Durée: 2 h et 38 min
    • Date de publication: 2004-02-26
    • Langue: Anglais
    • 4.5 out of 5 stars 2 évaluations
    • Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT....

    Prix courant: 19,18$ ou 1 crédit

    Prix réduit: 19,18$ ou 1 crédit

    • Empower Your People, Engage Your Customers, and Grow Your Revenue
    • Auteur(s): Shawn Casemore
    • Narrateur(s): Adam Lofbomm
    • Durée: 6 h et 30 min
    • Date de publication: 2018-11-13
    • Langue: Anglais
    • Pas de évaluations
    • How can you stay ahead of your customers' ever-changing needs without spending a lot on technology? In The Unstoppable Organization, Shawn Casemore will show you how to master the trilogy of success for unsurpassed performance as he shares insights, examples, and proven practices....

    Prix courant: 22,26$ ou 1 crédit

    Prix réduit: 22,26$ ou 1 crédit

    • How Irresistible Leaders Attract Employees, Customers, and Profits
    • Auteur(s): Roberta Chinsky Matuson
    • Narrateur(s): Roberta Chinsky Matuson
    • Durée: 6 h et 48 min
    • Date de publication: 2017-05-03
    • Langue: Anglais
    • Pas de évaluations
    • Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay....

    Prix courant: 31,16$ ou 1 crédit

    Prix réduit: 31,16$ ou 1 crédit

    • The Time-Tested Playbook That Converts Your Customers, Employees, and Business Partners into Superfans for Bigger Sales, Broader Awareness, and Long-Term Success
    • Auteur(s): Frederick Dudek
    • Narrateur(s): Robert Plank
    • Durée: 4 h et 5 min
    • Date de publication: 2024-10-15
    • Langue: Anglais
    • Pas de évaluations
    • Are you a solopreneur or a small to mid-sized business owner struggling to compete with bigger competitors? The secret to leveling the playing field lies in building a passionate community of superfans—loyal advocates who will champion your brand for free.

    Prix courant: 18,74$ ou 1 crédit

    Prix réduit: 18,74$ ou 1 crédit

  • Prix courant: 7,00$ ou 1 crédit

    Prix réduit: 7,00$ ou 1 crédit

    • The Executive Summary
    • Auteur(s): Michael D. Brown
    • Durée: 1 h et 15 min
    • Date de publication: 2008-05-05
    • Langue: Anglais
    • Pas de évaluations
    • It goes against all you were taught in business school and many of the books you've read and it's the key to turning customers into loyal customers....

    Prix courant: 8,69$ ou 1 crédit

    Prix réduit: 8,69$ ou 1 crédit