Customer Success

Liste de produits
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • Auteur(s): Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrateur(s): Tim Andres Pabon
    • Durée: 8 h et 25 min
    • Date de publication: 2017-07-07
    • Langue: Anglais
    • 4.5 out of 5 stars 14 évaluations
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Prix courant: 31,16 $ ou 1 crédit

    Prix réduit: 31,16 $ ou 1 crédit

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • Auteur(s): Ashvin Vaidyanathan, Ruben Rabago
    • Narrateur(s): Daniel Henning
    • Durée: 7 h et 22 min
    • Date de publication: 2020-03-24
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Prix courant: 22,26 $ ou 1 crédit

    Prix réduit: 22,26 $ ou 1 crédit

    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • Auteur(s): Wayne McCulloch
    • Narrateur(s): Nick Hardcastle
    • Durée: 8 h et 6 min
    • Date de publication: 2021-12-06
    • Langue: Anglais
    • 4.5 out of 5 stars 3 évaluations
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Prix courant: 20,19 $ ou 1 crédit

    Prix réduit: 20,19 $ ou 1 crédit

    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • Auteur(s): Nick Mehta, Kellie Capote
    • Narrateur(s): Teri Schnaubelt
    • Durée: 6 h et 58 min
    • Date de publication: 2024-07-09
    • Langue: Anglais
    • Pas de évaluations
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Prix courant: 22,26 $ ou 1 crédit

    Prix réduit: 22,26 $ ou 1 crédit

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • Auteur(s): Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrateur(s): Chloe Cannon
    • Durée: 10 h et 6 min
    • Date de publication: 2020-07-31
    • Langue: Anglais
    • 5 out of 5 stars 1 évaluation
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Prix courant: 27,83 $ ou 1 crédit

    Prix réduit: 27,83 $ ou 1 crédit

    • An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy) - The Perfect Funny Christmas Gift for Retail, Service, or Office Workers
    • Auteur(s): Scott Seiss
    • Narrateur(s): Scott Seiss
    • Durée: 3 h et 42 min
    • Date de publication: 2024-09-10
    • Langue: Anglais
    • 4.5 out of 5 stars 4 évaluations
    • This book celebrates and empowers underpaid and overworked employees with an uproarious ode to what we really think about our jobs and the customers that come with them.

    Prix courant: 19,80 $ ou 1 crédit

    Prix réduit: 19,80 $ ou 1 crédit

  • Prix courant: 4,95 $ ou 1 crédit

    Prix réduit: 4,95 $ ou 1 crédit

    • An Indian Manifesto
    • Auteur(s): Vine Deloria Jr.
    • Narrateur(s): Kaipo Schwab
    • Durée: 9 h et 28 min
    • Date de publication: 2019-04-30
    • Langue: Anglais
    • 4 out of 5 stars 8 évaluations
    • Standing Rock Sioux activist, professor, and attorney Vine Deloria, Jr., shares his thoughts about US race relations, federal bureaucracies, Christian churches, and social scientists in a collection of 11 eye-opening essays infused with humor....

    Prix courant: 22,26 $ ou 1 crédit

    Prix réduit: 22,26 $ ou 1 crédit

    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • Auteur(s): Jay Goncalves, Ben McLellan
    • Narrateur(s): Ben McLellan
    • Durée: 5 h et 28 min
    • Date de publication: 2023-02-06
    • Langue: Anglais
    • Pas de évaluations
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Prix courant: 25,00 $ ou 1 crédit

    Prix réduit: 25,00 $ ou 1 crédit

  • Prix courant: 31,16 $ ou 1 crédit

    Prix réduit: 31,16 $ ou 1 crédit

    • How to Achieve Customer Success and Create Exceptional CX
    • Auteur(s): Isabella Villani
    • Narrateur(s): Jonathan Yen
    • Durée: 9 h et 4 min
    • Date de publication: 2019-04-09
    • Langue: Anglais
    • Pas de évaluations
    • Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Prix courant: 22,26 $ ou 1 crédit

    Prix réduit: 22,26 $ ou 1 crédit

  • Prix courant: 25,63 $ ou 1 crédit

    Prix réduit: 25,63 $ ou 1 crédit

    • Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
    • Auteur(s): Brent Keltner
    • Narrateur(s): Brent Keltner
    • Durée: 9 h et 29 min
    • Date de publication: 2022-04-05
    • Langue: Anglais
    • 4 out of 5 stars 1 évaluation
    • Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....

    Prix courant: 28,37 $ ou 1 crédit

    Prix réduit: 28,37 $ ou 1 crédit

    • Auteur(s): Don R. Crawley
    • Narrateur(s): Don R. Crawley
    • Durée: 1 h et 30 min
    • Date de publication: 2022-01-12
    • Langue: Anglais
    • Pas de évaluations
    • Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the listener how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service....

    Prix courant: 8,71 $ ou 1 crédit

    Prix réduit: 8,71 $ ou 1 crédit

  • Prix courant: 8,71 $ ou 1 crédit

    Prix réduit: 8,71 $ ou 1 crédit

    • Customer Care, Customer Service
    • Auteur(s): Ruby Charitys, Anne M. Bacal
    • Narrateur(s): Jesse Gross, Nick Dolle
    • Durée: 39 min
    • Date de publication: 2020-11-19
    • Langue: Anglais
    • Pas de évaluations
    • Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core....

    Prix courant: 7,00 $ ou 1 crédit

    Prix réduit: 7,00 $ ou 1 crédit

    • How a New Generation of Technology Vendors Thrives Through True Customer Success
    • Auteur(s): Paul J Henderson
    • Narrateur(s): Paul Henderson
    • Durée: 4 h et 29 min
    • Date de publication: 2019-08-07
    • Langue: Anglais
    • Pas de évaluations
    • Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business....

    Prix courant: 23,18 $ ou 1 crédit

    Prix réduit: 23,18 $ ou 1 crédit

    • The Proven Path to Customer Loyalty and Business Growth
    • Auteur(s): Natalie Doyle Oldfield
    • Narrateur(s): Natalie Doyle Oldfield
    • Durée: 3 h et 43 min
    • Date de publication: 2025-02-04
    • Langue: Anglais
    • Pas de évaluations
    • Trusted: The Proven Path to Customer Loyalty and Business Growth reveals how top companies harness trust to secure their market dominance and drive substantial growth.

    Prix courant: 18,74 $ ou 1 crédit

    Prix réduit: 18,74 $ ou 1 crédit

  • Prix courant: 13,12 $ ou 1 crédit

    Prix réduit: 13,12 $ ou 1 crédit

    • How a Small Manufacturer Transformed into an Internet of Things (IoT) Solutions Provider and Unlocked $2 Million in SaaS Revenue
    • Auteur(s): Christian Shaffer
    • Narrateur(s): Kevin Kollins
    • Durée: 1 h et 36 min
    • Date de publication: 2015-12-28
    • Langue: Anglais
    • Pas de évaluations
    • Customer Success is Key is a story about how a small company supercharged its business model with a connected products strategy....

    Prix courant: 9,34 $ ou 1 crédit

    Prix réduit: 9,34 $ ou 1 crédit