Difficult Communication

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

Do not talk yourself out of success; stop feeling dull, shy, or boring, and take action to develop those skills which seem so out of reach. Speak up and be noticed. Never before have so many conversational skills been analyzed, broken down into easy-to-understand lessons, and gathered in one place. Extroverts and introverts can both learn a thing or two within this guide. These seven easy steps are your ticket to deep meaningful conversations, easy-breezy chats, and everything in between.

​​From the host of the award-winning, critically acclaimed podcast Conversations with People Who Hate Me comes a thought-provoking, witty, and inspirational exploration of difficult conversations and how to navigate them. Conversations with People Who Hate Me will serve as both a guide to anyone partaking in dif­ficult conversations and a permission slip for those who dare to believe that connection is possible.

Relationships with toxic people can be detrimental to your well-being, and you have to be proactive to ensure that you know what to do with the toxic people in your life. Change the way you think, and learn how to manage stressful situations with difficult people with the help of this guide.

Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this audiobook listeners will learn how to: end any family feud, get an apology from anyone, jumpstart any relationship or friendship, handle any passive-aggressive person, get the respect you deserve from anyone, and much more.

Once upon a time, people wrote fables featuring untrustworthy ravens, wicked wolves, insincere monkeys, and power-hungry lions. Told repeatedly through generations and spread throughout the world, classic stories abound in which noble heroes and heroines matched wits with these typically treacherous beasts. But what's that you say? You feel as though you're surrounded by just these sorts of characters at work? Well, you're not alone.

If you want to learn how to effectively manage your anger, improve your relationships, and take control of your emotions, then you need to listen to this book! Through powerful insights and practical strategies, you’ll learn how to trigger your inner strength and take thoughtful, perceptive actions that will help you defeat the anger inside you and the malicious manipulator who’s causing so much pain.

Imagine yourself having a tough conversation with your boss that you've been putting off for months...now imagine being in total control of the situation. You are in control of your emotions (even when he or she isn't) and you are easily swaying your boss to your side of the argument. And now imagine that this daydream is a reality. This audiobook will make you the master of your own destiny. It will allow you to get through all the difficult conversations in your life easily and effortlessly.

Handling Difficult People provides concrete strategies to identify and handle difficult people. The author emphasizes being proactive to handle, not just cope, with them. The audiobook first underscores your right to defend yourself as opposed to concentrating on why the difficult person is somehow right. Armed with permission to defend yourself, you can then work on identifying the four types and then employ strategies and tactics to deal with each kind.

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

Confidence has been scientifically proven to directly affect our happiness. As pressures from society increase, low self-esteem, and social anxiety have become all too common for many amazing people. This phenomenon shows itself in a loss of words, public shyness or an inability to connect with others. Thankfully, confidence is a skill that almost anyone can learn.

Become a super communicator! This book contains proven steps and strategies on how to become skilled at conversation. Ever wondered why some people look like they own every conversation they have? Do you dream about becoming a more sociable and likable person that won't be shy of something so simple as approaching a stranger?

Having to deal with a narcissist can be really tiring and intense, and I know exactly how you feel. Sometimes you might feel like there’s nothing to do with them, other than just undergo their emotional abuses, but while it’s true that you can’t change a narcissist, it’s also true that it’s actually possible to change your relationship with him. After listening to this manual, you will have the power to change the situation, even if it has been difficult for many years.

We talk every day—and we often do it without thinking. But, as you well know, there are some things that are harder to talk about—especially issues pertaining to politics, culture, lifestyle, and diversity. This groundbreaking book will show you how to get to that important next level in difficult conversations, to talk in an authentic and straightforward way about culture and diversity, and to speak from the heart with tools from the head. You'll learn to navigate these difficult conversations, and take what you've learned beyond the conversation and out into the world.

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

The words you choose can make or break a situation. And the way you use your words (and your body language) can either help or hurt your business relationships. I know firsthand. Navigating difficult situations (bad reviews, negative feedback, hateful coworkers, unruly vendors, demanding clients, etc.) is a daily practice for entrepreneurs. And I believe that learning to handle any situation that comes your way can be the difference between a profitable, successful business and a business that is stuck, struggling, and failing. If you feel the same way, then this book is for you!

How many times have you wanted to achieve something, negotiate better terms, or ask for a promotion and failed miserably? Lack of communication skills is exactly what ruins most people’s lives. If you don’t know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective at work and in business situations.

Let's face it, having a lack of social skills can make your life more challenging. You feel like an awkward failure every time an important social event or outing presents itself. Evidently, there are social hacks that anyone can discover. Imagine being able to turn any lifeless and boring conversation into a colorful and enriching experience. You could make more friends easily, connect with more people, and feel more confident in everyday social situations.

Have you experienced intense emotions at work? Or perhaps this title brings unpleasant memories of someone? Working with toxicity is never pleasant; they tend to drain your productivity and ability to function well in the workplace.