Difficult Relationships

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

The six sections of the book explore what it means to be a young woman living in a world that doesn’t always hear her and tell the story of Kiran as she flees a history of trauma and raises her daughter, Sahaara, while living undocumented in North America. Delving into current cultural conversations including sexual assault, mental health, feminism, and immigration, this narrative of resilience, healing, empowerment, and love will galvanize listeners to fight for what is right in their world.

Seventeen-year-old Caymen Meyers learned early that the rich are not to be trusted. And after years of studying them from behind the cash register of her mom's porcelain-doll shop, she has seen nothing to prove otherwise. Enter Xander Spence-he's tall, handsome, and oozing rich. Despite his charming ways and the fact that he seems to be one of the first people who actually gets her, she's smart enough to know that his interest won't last.

Even under the most normal circumstances, high school can be a painful and confusing time. Unfortunately, Lilianna’s circumstances are anything but normal. Only a few people know what caused her sudden change from model student to the withdrawn pessimist she has become, but her situation isn’t about to get any better. When people begin coming down with a quick-spreading illness that doctors are unable to treat, Lil’s worst fears are realized.

Emily and her mom were always lucky. But Emily’s mom’s luck ran out three years ago when she succumbed to cancer, and nothing has felt right for Emily since. Now, the summer before her senior year, things are getting worse. Not only has Emily wrecked things with her boyfriend Matt, who her mom adored, but her dad is selling the house she grew up in and giving her mom’s belongings away. Soon, she’ll have no connections left to Mom but her lucky quarter.

At some point in everyone's life, everyone will be placed in the position of dealing with the death of a loved one. Arranging all the necessary details at such a difficult time can prove overwhelming. However, help is now at hand in this guide that covers all the essential aspects. Drawing from the counsel of funeral directors, clergy, attorneys, estate planners, and psychologists and with references to Web sites and other sources of further information, this book provides straightforward and reassuring advice that is both practical and comforting at this difficult time.

When 13-year-old Mia finally reveals a closely-guarded secret, it soon echoes throughout her school. She was born with synesthesia, a neurological cross-wiring that lets her see sounds, taste shapes, and smell colors. To Mia, the letter A glows with faded sunflower-yellow, screeching chalk sizzles with jagged red sparks, and her cat's voice puffs with orange-mango haze. How can Mia "the alien" find acceptance and self-worth?

Sixteen-year-old Maya Krishnan is fiercely protective of her friends, immigrant community, and single mother, but she knows better than to rock the boat in her conservative Florida suburb. Her classmate Juneau Zale is the polar opposite: she’s a wealthy white heartbreaker who won’t think twice before capsizing that boat. When Juneau invites Maya to join the Pugilists—a secret society of artists, vandals, and mischief-makers who fight for justice at their school—Maya descends into the world of change-making and resistance.

New kid Jake Garrett seems to have it all figured out. He's a star athlete, he hosts the best parties, and every girl in school wants to date him. But who is Jake Garrett, really? And why has he gone to all the trouble to reinvent himself?

Gordon Korman's brilliant and intense writing and cutting edge dialogue quickly draw listeners into the adolescent struggle of popularity and acceptance.

I know what you think. You think I’m fixable, don’t you? You want to fix the bad guy. You don’t know the half of it. Tod Munn is a bully. He’s tough, but times are even tougher. The wimps have stopped coughing up their lunch money. The administration is cracking down. Then to make things worse, Tod and his friends get busted doing something bad. Something really bad. Lucky Tod must spend his daily detention in a hot, empty room with Mrs. Woodrow, a no-nonsense guidance counselor. He doesn’t know why he’s there, but she does.

Maleeka Madison is a dark skinned African-American girl. She feels uncomfortable and wishes she had lighter skin. When her teacher, Miss Saunders, who suffers from a rare skin condition, shows that there is more to people than the color of their skin, Maleeka learns to appreciate and accept who she truly is.

Low broke Cage’s heart by getting with Marcus in Because of Low. Cage went into a tailspin that ended in a DUI. In order to salvage his baseball scholarship - the one thing he truly valued besides Low - Cage must take a summer job. At a farm. Away from Sea Breeze. With lots of cows, but no hot girls. Maybe that’s what Cage needs to get back on track. But wait - there’s that hostile daughter of the farm boss. She’s pretty and occasionally sweet, and there seems to be a lot of sadness and mystery behind her anger.

Preston is one bad boy. And Amanda has harbored a crush on him for forever. When she finally makes her move on him, it does not end well. But still, she can't resist him. Especially now that he seems to be pursuing her, too. No one wants them to be together. Not Amanda's brother Marcus, who is on the verge of his marriage to Low, and definitely not any of Preston's buddies. They know way too much about Preston's dark side. Even Preston realizes he's not good enough for someone like her.

Molly Barlow is facing one long, hot summer - 99 days - with the boy whose heart she broke and the boy she broke it for...his brother. Day 1: Julia Donnelly eggs my house my first night back in Star Lake, and that's how I know everyone still remembers everything. She has every right to hate me, of course: I broke Patrick Donnelly's heart the night everything happened with his brother, Gabe. Now I'm serving out my summer like a jail sentence: Just 99 days till I can leave for college and be done.

Hotshot pilot Vesper dreams of becoming a captain, but when she loses her spot to a wisecracking boy from the wrong side of the asteroid belt, she begins to question everything she thought she knew. Trapped on the toxic planet Deva, Cormak will take any chance he can to join the Academy—even if he has to steal someone's identity to get there. Arran was always an outcast on icy Chetire and is looking for a place to belong. He just never thought it would be in the arms of the hottest guy in the galaxy.

Jason is sick of living in his rock star brother’s shadow. So when he ships off to Sea Breeze, Alabama, he’s looking for a much-deserved escape and a chance to blow off some envious steam. Falling for the local bad girl was definitely not the plan. But as the new duo enjoys some naughty fun in the Alabama sun, Jason learns that even though Jax is the musician in the family, he’s not the only brother who can rock someone’s world.

Ever since her mother left, Maia's struggled with depression - which once got so bad, she had to go to an institution for a while. She doesn't want to go back. When Maia sets off on a road trip in search of her mom, Billy unexpectedly comes along. They drive up the East Coast, stopping along the way for lobster rolls and lighthouses. Maia learns that Billy has dark secrets of his own - and wants to outrun his past, too. But what will the future hold if they reach their destination?

In this sequel to The Becoming of Noah Shaw, the companion series to the New York Times best-selling Mara Dyer novels, legacies are revealed, lies are unraveled, and old alliances are forged.

Thelma and Louise gets remade in this powerful, darkly funny teen novel from acclaimed authors Brittany Cavallaro and Emily Henry. Two teenage girls who have had enough of the controlling men in their lives take their rage on the road to make a new life for themselves.

Brooklyn Stevens sits in a pool of her own blood, tied up and gagged. No one outside of these dank basement walls knows she’s here. No one can hear her scream. A terrifying tale in the tradition of Carrie and The Exorcist.