Difficult Relationships

A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

At one time Lew Alcindor was just another kid from New York City with all the usual problems: He struggled with fitting in, with pleasing a strict father, and with overcoming shyness that made him feel socially awkward. But with a talent for basketball and an unmatched team of supporters, Lew Alcindor was able to transform and to become Kareem Abdul-Jabbar.

James and Alex have barely anything in common anymore - least of all their experiences in high school, where James is a popular senior and Alex is suddenly an outcast. But at home, there is Henry, the precocious 10-year-old across the street, who eagerly befriends them both. And when Alex takes up running, there is James’s friend Nathen, who unites the brothers in moving and unexpected ways.

Unbeknownst to mortals, a power struggle is unfolding in a world of shadows and danger. After centuries of stability, the balance among the Faery Courts has altered, and Irial, ruler of the Dark Court, is battling to hold his rebellious and newly vulnerable fey together. If he fails, bloodshed and brutality will follow.

Welcome to the Field Party. Where you bring the party to the field, where you dance all night, where anything goes. From number-one New York Times and USA TODAY best-selling author Abbi Glines comes the next book in this series about a small southern town filled with cute boys in pickup trucks, Friday night football games, and crazy parties that stir up some major drama.

The world is a terrible place not to have a best friend. Scarlett was always the strong one, but now it’s Hailey’s turn. In the wake of Scarlett’s boyfriend's death and learning she’s pregnant, Scarlett needs a friend more than ever.

Carlos Fuentes doesn't want any part of the life his older brother, Alex, has laid out for him in Boulder, Colorado. He wants to keep living on the edge, and carve his own path - just like Alex did. Unfortunately, his ties to a Mexican gang aren't easy to break, and he soon finds himself being set up by a drug lord. When Alex arranges for Carlos to live with his former professor and his family to keep him from being sent to jail, Carlos feels completely out of place.

Marin hasn't spoken to anyone from her old life since the day she left everything behind. No one knows the truth about those final weeks. Not even her best friend, Mabel. But even thousands of miles away from the California coast, at college in New York, Marin still feels the pull of the life and tragedy she's tried to outrun. Now, months later, alone in an emptied dorm for winter break, Marin waits. Mabel is coming to visit, and Marin will be forced to face everything that's been left unsaid and finally confront the loneliness that has made a home in her heart.

This book was designed to be listened not just once, or in order, letter by letter, but to be used again and again as a tool when you encounter difficult emotions and experiences, to help you feel less alone. It is based on something that helped Jazz Thornton on her own journey towards mental health. A good friend wrote her a set of letters, each in a separate labelled envelope. Every letter was specifically designed to help fight a particular feeling or situation, and Jazz read them all many times.

Eden has always had two loves: her best friend, Lacey, and her crush, Will. And then, almost simultaneously, she loses them both. Will to a car accident and Lacey to the inevitable growing up and growing apart. Devastated by the holes they have left in her life, Eden finds solace in an unlikely place. Before he died, Will set up an account with In Good Company, a service that uploads voices and emails and creates a digital companion that can be called anytime, day or night.

Emma O'Donovan is 18, beautiful, and fearless. It's the beginning of summer in a quiet Irish town and, tonight, she and her friends have dressed to impress. Everyone is at the party, and all eyes are on Emma. The next morning, Emma's parents discover her collapsed on the doorstop of their home, unconscious. She is disheveled, bleeding, and disoriented, looking as if she had been dumped there. To her distress, Emma can't remember what happened the night before.

They only meant to right the wrongs. It was about getting even. Burn for burn. But the fire they lit kept raging. Reeve ended up hurt, then Rennie ended up dead. Everything will turn to ash if they don’t stop what they started. But now that Mary knows the truth about what happened to her, will she want to? Secrets drew Lillia, Kat, and Mary together. The truth might tear them apart.

Continuing the story begun in Under the Blood-Red Sun, House of the Red Fish returns to Honolulu one year after the Japanese attack on Pearl Harbor. Thirteen-year-old Japanese American Tomi Nakaji must struggle to support his family after the arrest of his father and grandfather.

A special needs teacher who lived in 24 different places during her childhood, debut novelist Sarah Dooley taps her expertise and channels her experiences for this powerful tale. Livvie Owen is autistic. She doesn’t feel things the same way her parents and sister do, and she’s confused why her family has to keep moving from one home to another. There is only one place where Livvie ever felt truly happy. She wants to return there now, but there’s a problem. Livvie burned that house to the ground.

Dillon has the terrifying power to create massive amounts of destruction with the slightest tweak of his will. Deanna is so consumed by fear, it has become like a black hole, drawing to her the very things that terrify her. Then, when the glare of a supernova 16 light-years away illuminates the night sky, they have a vision: There are six of them out there, all teenagers, and all suffering from supernatural afflictions that disfigure their bodies and souls.

Join Ann Brashares' beloved sisterhood once again in a dazzling, fearless novel. It's a summer that will forever change the lives of Lena, Carmen, Bee, and Tibby, here and now, past and future, together and apart.

Even under the most normal circumstances, high school can be a painful and confusing time. Unfortunately, Lilianna’s circumstances are anything but normal. Only a few people know what caused her sudden change from model student to the withdrawn pessimist she has become, but her situation isn’t about to get any better. When people begin coming down with a quick-spreading illness that doctors are unable to treat, Lil’s worst fears are realized.

Leigh Chen Sanders is absolutely certain about one thing: When her mother died by suicide, she turned into a bird. Leigh, who is half Asian and half white, travels to Taiwan to meet her maternal grandparents for the first time. There, she is determined to find her mother, the bird. In her search, she winds up chasing after ghosts, uncovering family secrets, and forging a new relationship with her grandparents.

In this newly revised edition, Sean Covey helps teens figure out how to approach the six major challenges they face: gaining self-esteem, dealing with their parents, making friends, being wise about sex, coping with substances, and succeeding at school and planning a career. Covey understands the pain and confusion that teens and their parents experience in the face of these weighty, life-changing, and common difficulties.