Emotional Business

Bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.

Penguin presents the audiobook edition of Michael O'Leary by Matt Cooper, read by Stephen Hogan. September 2017. Ryanair cancels over 700,000 bookings, and its powerful PR juggernaut comes shuddering to a halt. For once, the airline's aggressive and flamboyant CEO, Michael O'Leary, is contrite and apologetic. A month later Ryanair announces increased passenger traffic for October, year-on-year growth and increased profits. Its share price soars. For the moment, it appears, a fundamental shake-up of Europe's biggest airline is off the table.

En su sexto libro, el autor de best-sellers, emprendedor e inversor Gary Vaynerchuk explora las habilidades emocionales esenciales que son parte integral de su éxito en la vida –y en los negocios– y proporciona a los líderes de hoy (y de mañana) herramientas críticas para adquirir y desarrollar estos rasgos. El secreto de Gary Vaynerchuk para el éxito consiste en utilizar 12 ingredientes emocionales en distintas combinaciones, dependiendo de la situación.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Découvrez des informations précieuses sur l'importance de la gestion des personnes dans le contexte des entreprises avec "Ressources humaines : Développer les Talents et Dynamiser les Organisations". Ce livre complet et pratique offre une approche directe et accessible, abordant les fondamentaux et les sujets clés de la gestion des personnes.

We all want our colleagues to feel safe, heard, and free to be their authentic selves at work. But being an inclusive colleague doesn't happen overnight—it's an evolving process that involves growing, learning, and intentional effort. This book will teach you how to address and understand your biases, how to get better at noticing and responding to microaggressions, and why being an inclusive colleague will spark more productive and rewarding relationships with your coworkers and boss.

Mindfulness Meets Emotional Awareness offers a pathway of insight and understanding into all our most challenging emotional states, demonstrating that every emotion we have can serve and support us in becoming the best we can be.

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization.

Découvrez comment devenir un leader exceptionnel grâce à Direction exceptionnelle, un guide complet qui offre des informations précieuses et des stratégies éprouvées pour propulser votre carrière de leader vers l'avant. Dans cet ouvrage, vous trouverez une approche pratique basée sur des principes solides, couvrant les fondamentaux du leadership, le développement personnel, les compétences en communication, l'intelligence émotionnelle, la prise de décision, la gestion d'équipe, le leadership transformationnel, l'éthique et la responsabilité, la gestion du changement et le leadership mondial.

Découvrez des stratégies efficaces pour tirer le meilleur parti de votre temps, augmenter votre productivité et atteindre un équilibre sain entre travail, loisirs et vie personnelle avec "Gestion du Temps", un guide complet et pratique. Dans ce livre, vous serez guidé dans un voyage d'auto-connaissance, en apprenant à comprendre la nature du temps et son impact sur votre vie quotidienne.

Are you striving for personal and professional growth but feel hindered by emotional obstacles? The Leadership Alchemist combines insights from Turning Chaos Into Gold and The Emotional Intelligence Advantage to guide you on a transformative journey. This unique compilation provides practical strategies to master emotional self-awareness, build trust, and lead with empathy in any environment.

A ninja, or shinobi, was a covert agent who operated within the shadows of feudal Japan. Often employing methods of irregular warfare, the mission of the shinobi was to create change and disruption at all costs. The shinobi worked in teams to gather intelligence and craft war plans, all while remaining invisible.

How to be human at work. The HBR Emotional Intelligence series features smart, essential listening on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

Has teaching ever felt more stressful? External pressures, environmental factors, previous experiences, fear, anger—all these and more create stress and tension in the classroom. Emotional distress interrupts and can harm—even destroy—effective teaching, learning, and emotional wellness in teachers and students.

You will also learn all about emotional mastery with habits that will increase your happiness and overall emotional well-being. Learn how to hack your "happiness hormones" and balance your inner chemistry. Learn the most effective daily habits to skyrocket your mental state, and participate in the three-month positive thought challenge.

Picture yourself trapped in a traffic jam feeling utterly calm. Imagine being unflappable and relaxed when your supervisor loses her temper. What if you were peaceful instead of anxious? What if your life were filled with nurturing relationships and a warm sense of belonging? This is what it feels like when you've achieved emotional freedom.

This bundle includes the four best self-help guides that help you overcome anxiety, stress, and depression and will improve every area of your life.

A short, simple and instantly effective guide to feeling better no matter what life throws at you. With levels of fear and anxiety now running sky high, try these simple meditations, exercises and rituals to counteract your negative self-talk, soothe yourself into peace and calm, and ride the wave of each challenging emotion instead of being overwhelmed. Let Michael James guide you in using this period of enforced lockdown and seclusion to embed the good habits that will support your best life yet.

Do you want to be more likable but don’t know how to? Do you want to say the right things at the right time but are not sure where to start? Do you want to know the link between emotional intelligence and top-level high-paying executive positions and how you can advance your career using that knowledge? Do you want to want to keep things feeling good in any social setting and grow those important personal relationships? If you have answered "Yes" to any of the above, then Emotional Intelligence and How to Achieve Mastery has just the right proven knowledge for you!