English Class

In his book The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your service.

When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel, or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world-class service.

For more than a century, the city of Atlanta has been associated with Black achievement in education, business, politics, media, and music, earning it the nickname "the Black Mecca." Atlanta's long tradition of Black education dates back to Reconstruction, and produced an elite that flourished in spite of Jim Crow, rose to leadership during the civil rights movement, and then took power in the 1970s by building a coalition between White progressives, business interests, and Black Atlantans. But Atlanta's political leadership has consistently mishandled the Black poor.

Billionaire Wilderness takes you inside the exclusive world of the ultra-wealthy, showing how today's richest people are using the natural environment to solve the existential dilemmas they face. Justin Farrell spent five years in Teton County, Wyoming, the richest county in the United States and a community where income inequality is the worst in the nation. He conducted hundreds of in-depth interviews, gaining unprecedented access to tech CEOs, Wall Street financiers, oil magnates, and other prominent figures in business and politics.

Classroom management is one of the most daunting challenges a substitute teacher faces, and this audiobook is designed with that in mind. Focusing specifically on the classroom management aspect of substitute teaching, it teaches a specially designed classroom management system for elementary classrooms that is the product of the author's eight years of professional experience as a substitute teacher.

Imagine if every month the government deposited $1,000 into your bank account, with nothing expected in return. It sounds crazy. But it has become one of the most influential and hotly debated policy ideas of our time. Futurists, radicals, libertarians, socialists, union representatives, feminists, conservatives, Bernie supporters, development economists, childcare workers, welfare recipients, and politicians from India to Finland to Canada to Mexico - all are talking about UBI.

Life expectancy in the United States has recently fallen for three years in a row - a reversal not seen since 1918 or in any other wealthy nation in modern times. In the past two decades, deaths of despair from suicide, drug overdose, and alcoholism have risen dramatically, and now claim hundreds of thousands of American lives each year - and they're still rising. Case and Deaton, known for first sounding the alarm about deaths of despair, explain the overwhelming surge in these deaths and shed light on the social and economic forces that are making life harder for the working class.

A Washington Post reporter's intimate account of the fallout from the closing of a General Motors assembly plant in Janesville, Wisconsin - Paul Ryan's hometown - and a larger story of the hollowing of the American middle class. This is the story of what happens to an industrial town in the American heartland when its factory stills - but it's not the familiar tale. Most observers record the immediate shock of vanished jobs, but few stay around long enough to notice what happens next, when a community with a can-do spirit tries to pick itself up.

“My adult life can be divided into two distinct parts”, Eula Biss writes, “the time before I owned a washing machine and the time after.” Having just purchased her first home, the poet and essayist now embarks on a provocative exploration of the value system she has bought into. Through a series of engaging exchanges - in libraries and laundromats, over barstools and backyard fences - she examines our assumptions about class and property and the ways we internalize the demands of capitalism.

Curious about inquiry? Hundreds of thousands of elementary teachers are. Smokey Daniels travels the country supporting well-planned and organized inquiry teaching. The Curious Classroom shares a ladder of 10 inquiry structures. Begin with briefly modeling your own curiosity or start on a higher rung as you gradually move toward units driven by kids' own questions.

One of Barbara Ehrenreich's most classic and prophetic works, Fear of Falling closely examines the insecurities of the American middle class in an attempt to explain its turn to the right during the last two decades of the 20th century. Weaving finely-tuned expert analysis with her trademark voice, Ehrenreich traces the myths about the middle class to their roots, determines what led to the shrinking of what was once a healthy percentage of the population, and how, in its ambition and anxiety, that population has retreated from responsible leadership.

To eager students of human sexuality in all its wild and amazing forms: Welcome to Penthouse University, the premier center of higher learning in carnal knowledge. It's a place to explore - from making love in the library to steamy oral exams behind closed classroom doors. A place to experiment - with bi-curious coeds in the dorm and nubile sorority sisters at sex toy parties. A place to graduate - to shower room liaisons with the curvy phys ed teacher and thrilling threesomes with the seductive housesitter.

Self-deprecating and with an acerbic wit, TikTok star Clara Batten aka @rabatts is every middle-class mother trying to get through the day without another sh*t on the staircase or panic drive to McDonald’s. In Gin and Phonics, she talks candidly about the ups, downs and hilarious reality of trying to parent two small people and fulfil her lifelong dream of becoming an actress without losing her bl**dy mind.

"I am learning Serbian": 300 essential words and phrases, 140 common expressions, the 100 most common verbs, the 1000 essential Serbian words. Serbian also called Serbo-Croat, Serbo-Croat-Bosnian (SCB), Bosnian-Croatian-Serbian (BCS), or Bosnian-Croatian-Montenegrin-Serbian (BCMS) is a South Slavic language and the primary language of Serbia, Croatia, Bosnia and Herzegovina, and Montenegro. It is a pluricentric language with four mutually intelligible standard varieties. It is spoken by 21 million people. How to learn a language differently?

Mr. Cooper's class is getting a pet! Alexia hopes it is something cool, like a snake. But is she ready to take care of the pet, or will it be one weird mess? Join A.J. and the gang from Ella Mentry School as they show young listeners why they attend the weirdest - and most fun! - school around.

These Are the Plunderers traces the thirty-year history of corporate takeovers in America and private equity’s increasing dominance. Morgenson and Rosner investigate some of the biggest names in private equity, exposing how they buy companies, load them with debt, and then bleed them of assets and profits. All while prosecutors and regulators stand idly by.

With over $500 million a year in sales, the Bassett Furniture Company was once the world's biggest wood furniture manufacturer. But beginning in the 1980s, the Bassett company suffered from an influx of cheap Chinese furniture as the first waves of Asian competition hit, and ultimately was forced to send its production offshore to Asia. Only one man fought back. That man is John Bassett III, a descendant of the Bassetts who is now chairman of Vaughan-Bassett Furniture Co, which employs more than 700 Virginians and has sales of over $90 million.

The renewed focus on class, race, and equality in the workplace and beyond is making an indelible mark on society. This clarion call for change is sweeping inequality from every corner of the nation, including law enforcement, schools, and businesses. What’s Your Zip Code Story? helps clarify the intersection of class bias and racial disparity in the workplace and arms organizations with the knowledge to not only have productive discussions, but also adopt effective solutions.

In this perceptive and often hilarious essay, Lech Blaine dissects some top blokes, with particular focus on Scott Morrison and Anthony Albanese, but stretching back to Bob Hawke and Kerry Packer. This is a riveting narrative of how image conquered politics, just as globalisation engulfed the Australian economy. While many got rich and entertained, look where we ended up.

In The Courageous Classroom, community psychiatrist Dr. Janet Taylor and nationally acclaimed educator Jed Dearybury deliver a concise and insightful take on the culture of fear in schools around the country. You'll learn about the various ways fear is present in students and educators, practical tools and strategies for educators to cope with fear and anxiety in the classroom, the reality of racism, homophobia, and microaggressions and their impact on learning, and how to create a landscape of calm in your classroom.

Practical and proven masterclasses for simple and effective small business marketing. This straightforward, practical book cuts through the morass of marketing theory to reveal the practical steps that small businesses can take to achieve phenomenal marketing results.