English Essentials

Social media changed the world - and today's social media platforms evolved to meet the world's changing needs. You've got more choices than ever before - online video, web audio, teleseminars, and more - plus new ways to attract prospects, retain customers, and reach a bigger audience. The trick is learning how to put the pieces together to create a powerful social media presence that draws in your ideal clients around the clock and around the world.

Among the many pieces of expert advice in The Essentials of Persuasive Public Speaking is this nugget: "To capture attention, define a problem that keeps listeners up at night." Wyeth may as well be talking about the audiobook itself - for nothing keeps us up at night like the prospect of giving a speech in the morning. In this brief and lucid guide to presenting, Wyeth counsels how to calm a thumping heart and reveals techniques on preparation, delivery, and visual aids as he gives you vivid stories and rubber-meets-the-road advice.

Do you want to learn about business intelligence but don't feel like reading a boring textbook? In the modern business world, the pace of action continues to quicken. Businesses need to be able to get actionable insights from their data in order to make the right decisions to act rapidly and effectively. In this audiobook, you will be introduced to the concept of business intelligence.

P3 Selling is an easy-to-follow framework that explains what you need to do and why you need to do it to achieve consistent B2B sales success. Navigate today’s complex B2B environment with confidence as you win more deals, receive more referrals, make more money, and advance your way up the corporate ladder.

Many women swear by intermittent fasting, losing up to 10 pounds in three or four weeks, all without exercise! And without having to watch what they eat religiously! But there are also many who don’t know what it is and are thoroughly misled by all the misinformation readily found on the net.

You've got your new dog, you've got the bowl, the collar, and the lead. Now what? This puppy doesn't seem to understand anything you say! You got your pet to be your companion - and yet all you seem to do is yell at her! Let's change this right away: instead of focussing on what you don't want your dog to do, focus on what you do want. Instead of having unnecessary battles over trivia, build up terrific games your dog longs to play with you. Soon your unruly dog will be saying, "Yes? What would you like me to do for you?"

The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.

In this accessible guide, leading grief expert and psychotherapist Meghan Riordan Jarvis provides a research-based resource filled with clinical insights to answers you’re seeking on the grieving process, offering profound stories, real-world lessons, and practical steps for navigating loss, whether you’re grieving or supporting a loved one.

Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

The ultimate eye care guide for people of all ages.

Agile project management has grown in popularity over the past several years. Change is occurring so fast that many organizations are unable to keep up with the demands of a changing global world. Your ability to quickly change and adapt to your environment will make or break, not only your career but could be the deciding factor as to whether your company survives in the coming years.

Known for its lively, clear prose as well as its scholarly research, Zinn's A People's History is the only volume to tell America's story from the point of view of, and in the words of, its women, factory workers, African Americans, Native Americans, working poor, and immigrant laborers. Here we learn that many of our country's greatest battles (labor laws, women's rights, racial equality) were carried out at the grassroots level, against bloody resistance.

Bookkeeping has been around for hundreds of years. Although keeping a record of your income and expenses may seem straightforward, bookkeeping today involves many complexities. The larger your business, the more challenging your bookkeeping tasks become. Today, we often see small business owners handling their own finances, but most owners of large companies hand over their accounts to professionals.

The first three months of a newborn baby’s life offer new parents a unique opportunity to lay a solid and loving foundation that will last a lifetime. It is also when parents - whether first-time or not - need unfailing support to help them deal with the countless decisions they face every day.

In July of 1993, Sheldon Jacobs was one of five nationally recognized mutual fund advisors chosen by the New York Times for a mutual fund portfolio competition. The portfolio that he selected produced the highest return of all contestants for almost seven years, and the Times' quarterly publication of this contest helped him become one of the best-known mutual fund advisors in America.

Humans are hard-wired for collaboration, and new technologies of communication act as a super-amplifier of our natural collaborative mindset. This volume in the MIT Press Essential Knowledge series examines the emergence of a new kind of social collaboration enabled by networked technologies. This new collaborative society might be characterized as a series of services and startups that enable peer-to-peer exchanges and interactions though technology.

An inspiring audiobook from best selling Pulling Together author, John J. Murphy! Effective, passionate leadership requires many things. In this audiobook, we cover ten essentials. Every manager, CEO, school administrator and principal should listen to this audio. Leaders are like magnets. Their magnetic field is invisible but is responsible for the most notable property of a magnet: a force that pulls and attracts or repels.

People keep track. In the 18th century, Benjamin Franklin kept charts of time spent and virtues lived up to. Today, people use technology to self-track: hours slept, steps taken, calories consumed, medications administered. Ninety million wearable sensors were shipped in 2014 to help us gather data about our lives. This audiobook examines how people record, analyze, and reflect on this data, looking at the tools they use and the communities they become parts of.

Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development.

Robots are entering the mainstream. Technologies have advanced to the point of mass commercialization - Roomba, for example - and adoption by governments - most notably, their use of drones. Meanwhile, these devices are being received by a public whose main sources of information about robots are the fantasies of popular culture. We know a lot about C-3PO and Robocop, but not much about Atlas, Motoman, Kiva, or Beam - real-life robots that are reinventing warfare, the industrial workplace, and collaboration.