English Etiquette

Consulting firms hire bright people directly out of college or with industry experience to help their clients solve business problems. Consulting 101 provides you with 101 useful tips to optimize your professional performance and jump-start your consulting career with success.

One of the nicest ladies I ever met was a school teacher. I think we chatted for about 30 minutes and then I never saw her again. Thirty minutes. I seriously thought that I could trust this lady with all my deepest darkest secrets. After years of observation, I realized that all master small-talkers have a few things in common but the biggest things are the two keys that were shown to me so elegantly by that school teacher. Once I had mastered those, no small talk conversation was a nightmare anymore. In fact, I started to enjoy them.

This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights and practical advice from a guy who still remembers what it's like to feel entirely ill equipped for professional success.

For those who choose to break out of the confines of all-inclusive tourist resorts, Culture Smart! Dominican Republic offers a tantalizing insight into this warm, vital, and intriguing people. It takes you on a journey from the unspoiled coastline to the agricultural interior, to the imposing mountains, and to the hamlets where time appears to have stood still. It then catapults you into the 21st century, through poverty and opulence, to the hustle and bustle of the large cities and the lifestyles of the luxury coastal tourist resorts.

In the popular imagination, Spain conjures up a picture of rapacious conquistadores, fiery flamenco dancers, and brilliant artists. All true enough - but how closely does everyday life in modern Spain conform to these dramatic stereotypes? This book explores the complex human realities of contemporary Spanish life. It describes how Spain's history and geography have created both strongly felt regional differences and shared values and attitudes. It reveals what the Spaniards are like at home and in business, how they socialize, and how to build lasting relationships with them.

Do you want to be more likable but don’t know how to? Do you want to say the right things at the right time but are not sure where to start? Do you want to know the link between emotional intelligence and top-level high-paying executive positions and how you can advance your career using that knowledge? Do you want to want to keep things feeling good in any social setting and grow those important personal relationships? If you have answered "Yes" to any of the above, then Emotional Intelligence and How to Achieve Mastery has just the right proven knowledge for you!

Vietnam - Culture Smart! outlines the history, culture, and traditions of the Vietnamese. It explains certain deep-seated attitudes, describes some of the social and cultural changes now underway, and gives practical advice on what to expect and how to behave in unfamiliar situations. It aims to help you discover for yourself the warmth and vast potential of this fascinating country and its delightful people. They are open and friendly, with senses of humor and irony, and are frankly curious about the outside world.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.

Race Rules is an innovative, practical manual for white people of the unwritten rules relating to race, explaining the unvarnished truth about racist and offensive white behaviors. It offers a unique lens from Fatimah Gilliam, a light-skinned Black woman, and is informed by the revealing things white people say when they don't realize she's Black. Presented as a series of race rules, this book has each chapter tackling a specific topic many people of color wish white people understood.

Ever wonder what kind of impression you’re making? Good modern manners can help you make a splash, elevate your self-esteem, enhance your personal brand, and lead to what we’re all looking for - greater success in every part of our lives. Nita Patel’s debut book, Boss Vibes is authority, class, and edge all in one unique package. Her witty, fresh voice and clever, take-no-prisoners observations make it fun to stop and think about how we’re really coming across to the world and where we want to go in our careers and personal lives.

I fantasize about my master’s kitchen bench all the time. I dream of him bending me over it and teaching me some good, hard lessons in submissive kitchen etiquette. I am a chef, and it’s wrong. So, so wrong. Usually, I’m the one in charge, dominating my restaurant kitchen like the queen I am. Yes, I have an ego. Yes, I get stressed. And yes, all I can think about tonight is him taking charge, making me take him any way he wants. I ache as wait for him, quite sure he’s late on purpose—keeping me on edge, aware of the power he has not just over my body but also my time.

The Racial Revolution of 2020 pushed anti-racism to the forefront of the global conversation. For the first time in history, many companies have had to take an honest look at how little progress has been made in regard to racial equity in the workplace. The diversity, equity, and inclusion industry has been around for decades and strides have been made to create a more diverse workforce, however, more must be done to ensure that people of various backgrounds feel respected, valued, and included.

With Manners Will Take You Where Brains and Money Won't, Donald James goes beyond handshakes and thank-you notes to explain how the true definition of manners is the authentic and genuine way we show up in the world. With inspiring and thought-provoking stories from his 35 years in public affairs and education at NASA, and guided by the lessons his mother taught him, Donald explains how having good manners is a key ingredient to finding purpose, fulfillment, and meaning in business and in life.

Professional stage actors are expected to have ready knowledge of a multitude of unwritten yet well-established protocols. Traditionally, this knowledge was passed along from one generation of stage actors to the next via word of mouth, or were learned by having one’s missteps corrected—until now.

Japan is at a crossroads. The postwar economic miracle that brought it unprecedented development and prosperity is over. Since the publication of the first Culture Smart! guide, it has been overtaken by China as the world's second-largest economy. The balance of power in Asia has shifted and new players are entering the field. No one can predict how Japan will rise to the challenge, or what effect the changes will have on how people live, think, and behave.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Chile - Culture Smart! provides essential information on attitudes, beliefs, and behavior in Chile, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. This concise guide will tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. Here are secrets to mastering the details that will get you ahead at work from an international etiquette expert and the author of Business Class, Jacqueline Whitmore.

Do you wish to gain the respect of those who work for you or who you oversee in a professional setting? This condensed guide will teach you how to be an authority figure without being authoritative. It will teach you how to avoid being overbearing and how to gain the respect of those you oversee. You can become a leader that others look up to, if you follow the points and suggestions within.

Millions of Americans are struggling, and will struggle, to succeed in their white-collar careers given that they have grown up in a blue-collar background. Changing Collars is an enabling memoir focused upon helping millions of current and future blue-collar Americans succeed in their white-collar careers.