English Etiquette

Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

The Listening Coach is a practical audio guide. It will help you coach yourself through the elements of listening that are critical in life, in business, and in your community. It is easy to listen to and digest and packed with practical ideas, so you can convert its insights into deeper ways of listening. Peppered with conversations and real-world case studies, you will discover the transformational impact of deep and generative listening. The Listening Coach will help you make a positive difference in the lives you encounter as you answer five key questions.

Reap the benefits of cross-cultural expansion when you know how to gracefully navigate Vietnamese culture and etiquette — even if it's your first exposure! Have you ever found yourself bewildered by the labyrinth of Vietnam's fascinating yet equally perplexing customs and traditions? Cannot quite grasp the nuance and subtleties of Vietnamese social norms in both work and marriage?

Ethics - described briefly as the norms by which acceptable and unacceptable behaviors are measured - has been the concern, and perhaps the great dilemma, of sentient humans since Socrates subjected it to philosophical inquiry almost 2500 years ago. Socrates believed, without universal acceptance, that the most pertinent issues people must deal with are related to how we live our lives, what actions are and are not righteous, and how people should live together peacefully and harmoniously.

Shital Kakkar Mehra, India's leading executive presence coach and best-selling author of Business Etiquette, has trained numerous CEOs and star performers over the last two decades. In this book, she shares her proven POISE formula for success - tools to help you maximize your potential and fast-track your career to the coveted role of a CEO.

This book is your complete guide on how to wow your employer and land that job! Job hunting and the terrifying interview process that follows is one of the most stressful and intimidating things of modern life. Long gone are the days when an individual could walk into an interview unprepared, land a job with prospects, and gently climb the ladder until he or she retired.

Real-World Social Skills for Savvy Teens is your go-to guide for mastering the skills that matter most. It's not just another dry textbook—this is a fun, engaging, and witty ride through the world of social skills. Get ready to learn from a seasoned coach who makes personal development a blast!

A fun yet factual guide to thriving not only in Silicon Valley but in the emerging Global Silicon Valley. Silicon Valley has become synonymous with big ideas, start-ups, and inventing the future. But today the magic of Silicon Valley has gone viral and global. From Austin to Boston, from Shanghai to Dubai, a Global Silicon Valley is emerging.

No matter the industry or the position, business is built on relationships—and at the heart of all good relationships is good etiquette. Understanding good business etiquette, and how to adapt it to your job, is key to building a successful career. For instance, how you adjust your attire as you transition from a large corporation to a small start-up (or vice-versa) will greatly determine your new colleagues’ first impressions of you. Work environments are complex, and it’s important to know how to identify what type of environment you’re in and how to adjust your behavior accordingly.

There's no denying that we live in a world full of instant gratification. As for emailing an employer to follow up on a recent job interview? Anticipate hearing back in several days, if not longer. With a slight adjustment to your outlook and timeframe, you can still soar through your job search with patience and positivity.

Politeness, founded upon such a rule, becomes the expression, in graceful manner, of social virtues. The spirit of politeness consists in a certain attention to forms and ceremonies, which are meant both to please others and ourselves, and to make others pleased with us; a still clearer definition may be given by saying that politeness is goodness of heart put into daily practice; there can be no true politeness without kindness, purity, singleness of heart, and sensibility

Do you wish to gain the respect of those who work for you or who you oversee in a professional setting? This condensed guide will teach you how to be an authority figure without being authoritative. It will teach you how to avoid being overbearing and how to gain the respect of those you oversee. You can become a leader that others look up to, if you follow the points and suggestions within.

Gail Rudolph helps listeners discover how to harness their innate interpersonal power, revealing cues and signals that helps us respond effectively. By recognizing the ways to value all people (including yourself), you can make a choice to become empowered!

India is in transition. Since the publication of Culture Smart's first guide to India in 2003, the nation has been transformed from a developing third-world country into the world's fastest growing economy. This completely new and up-to-date volume by American author Becky Stephen is unrivalled.

Conducting yourself online can be challenging. It sometimes seems like the web and social media is tailor-made to cause upset and anger. But, with the right guide, anyone can learn how to be a beacon of civility and politeness online. In Digital Etiquette for Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more.

Do you struggle to get along with your co-workers or especially one in particular? Would you like to find a way to manage your workplace conflict and reduce stress at work? Do you want to learn the skills of conflict management? Then this book is for you! Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them.

Fish & Chips is a guide to English culture and behavior. It sets out to provide listeners with the tools and information they need to understand "Englishness" and successfully navigate the complex social landscape.

Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: appearance, behavior, and communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease, and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures and sailing through the complexities of modern-day office life with ease.

For the record, the word "parlour" is not used, nor is the relatively recent insidious "lounge", except about airports, hotels and liners.' 'Boys should be taught at a very early age - six or seven - to say "Sir" to an older man.' 'When there are servants, the plates for the first course are never put on the table until everyone is seated.''I cannot stress too often that on every formal occasion, whether it is Luncheon, a Bazaar or a Meeting, a hat should be worn.'

The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret - and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships.