English Etiquette

The Welcomer Edge provides practical recommendations and strategies so that any company - regardless of industry or size - can maximize the quality of its customer service and the quantity of its loyal customers. The principles outlined in The Welcomer Edge are universal for all sales and service environments. It describes four distinct categories of service professionals - the people that will make any customer service/sales function or department a success.

In a recent survey, eight out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves. Do you want to be part of the problem or part of the solution? Don't Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting--from pitch to presentation, from networking to contract negotiations, and everything in between.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

We all need money, but when push comes to shove, sometimes it's time to dust off your hands, throw your arms up in the air and say "I'm out!" Consider this my Resignation is an audiobook tailored to helping to anyone working the nine-to-five or the graveyard learn the proper etiquette to leaving your job and without any harsh feelings.

Are you frustrated with your current job? Do you wish you had more disposable income after paying your bills? Are you excited by the idea of working for yourself? Do you want to find quick, easy to follow, and effective solutions to starting your own home-based business? All these challenges and more are covered in the four-book collection Entrepreneur: A Beginners Guide to Entrepreneurship.

Shital Kakkar Mehra, India's leading executive presence coach and best-selling author of Business Etiquette, has trained numerous CEOs and star performers over the last two decades. In this book, she shares her proven POISE formula for success - tools to help you maximize your potential and fast-track your career to the coveted role of a CEO.

It iѕ a tоugh аnd competitive buѕinеѕѕ environment you live аnd it iѕ gеtting more аnd mоrе difficult tо асhiеvе уоur goals. You hаvе tо stand оut аmоng уоur соllеаguеѕ and competitors. Whether you аrе a ѕеniоr еxесutivе, аn еntrерrеnеur, оr аn еmрlоуее, this audiobооk will show уоu the bеѕt wау tо succeed, accomplish уоur personal and саrееr goals, оutѕhinе уоur соmреtitiоn, and differentiate yourself frоm the pack.

Networking Nuggets will help you connect with great people you need to know and reconnect with awesome people you already know. Turn the art of networking and relationship building into something you look forward to and enjoy: build on the strengths you already have; find 10 extra minutes a day to network and nurture relationships; connect and learn from 10 types of people; and much more.

Business Dating: Applying Relationship Rules in Business for Ultimate Success draws enlightening parallels between personal and professional dating and makes the case for why and how you should invest your time into building meaningful and long-lasting relationships with a select group of dynamic professionals. Fostering these win-win relationships can yield gains greater than anything you could imagine, and it will be faster and easier than you think.

Would you describe your workplace as "happy"? From the moment you begin each work day, you contribute to its culture. With your behavior, communications, and attitude, you can impact your overall happiness and that of your co-workers in the workplace. Taking a few simple and creative actions can all build up to happy workplace culture. How? This book offers 100 ways to choose from.

A personal recount by Aki Ashe, author, designer, and image consultant, about the impact "dressing for success" can have in your life, when it comes to accomplishing your goals. It's all about dressing for the part and living up to those high standards. In this audiobook you will learn how to dress from detailed explanations and tutorials.

Personal brаnd marketing, or brаnding, bаѕiсаllу refers to thе рrосеѕѕ uѕеd bу entrepreneurs аѕ a mеаnѕ оf соnvеуing thеir message tо potential сliеntѕ. Thiѕ mеѕѕаgе inсludеѕ thе values оf thеir buѕinеѕѕ, whаt they ѕtаnd fоr, what thеу'rе capable оf dоing, аnd thеir trасk rесоrd. Understanding thе imроrtаnt key factors whеn it comes tо building уоur brаnd is imроrtаnt if you really wаnt things to wоrk.

This guide will enable anyone interested in business success to achieve peak performance by learning how to work more effectively with others.

Are you unhappy with your directionless life? Discover a road map for navigating your successful, fulfilling future. Struggling to cope with personal tragedy? Worried you'll never live up to your full potential? Best-selling author Roy Huff overcame abuse and abject poverty to become an accomplished teacher and research scientist. His secrets for success have changed countless lives, and now they can help you, too!

Cool Britannia is alive and well today. British culture is at the top of its game - in fashion, popular music, art and entertainment, science and technology, new inventions, and the rediscovered skills and excellence in engineering that make it Germany's leading trading partner in Europe. As a family of nations, the British are inventive, reflective, good humored, funny, focused, and tenacious.

India is in transition. Since the publication of Culture Smart's first guide to India in 2003, the nation has been transformed from a developing third-world country into the world's fastest growing economy. This completely new and up-to-date volume by American author Becky Stephen is unrivalled.

Ethiopia - Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

It's Monday. Time to hit the pause button on your personality and get ready for the next meeting because, for the next five days, we'll be speaking the language of business. And, from bloated jargon and monotonous memos to syrupy slogans and deadly dull presentations, the official language of business is bull. The second we get to work, we join the masses who trade the wit and warmth of their voices for a corporate stamp of approval and the comfort of conformity.

Do you know how to be assertive in business? Have you been looking to open a company but keep putting it off because you don't believe you can? Are you aiming for a big promotion and feel the need to work on your top leadership skills? Then you are on the right path. This udioabook has got your back. It is the ultimate guide for strengthening your business development skills and grow as a person. The root of confidence and support starts with you, and this audiobook will show you how to access it.

It’s not the end of the world. That’s what 39-year-old Tess Eliot has to remind herself after losing her newspaper column ("Tess Knows Best") and being dumped by her boyfriend for a younger woman (a feng shui expert? Really?). Then Tess is hired to write an etiquette guide preparing readers for the Ancient Mayan doomsday of December 21, 2012, and she has to ask herself: Could the world really be coming to an end? At first, Tess fakes her way through chapters like "Boundaries in the Bunker" and "Cannibalism: Yes or No?" But after uncovering a secret plot for world destruction, she is forced to embark on a life-changing odyssey.