Great Business

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

This practical, How to Get It Done sequel takes us from joining The Great Workplace Revolution (Book One), the revolution where everybody wins, to a positive workplace transformation. A must-listen for all employees, and a learning tool for organizations that have been stalled in the "my-way-or-the-highway" management style of generations past.

Diana McLain Smith addresses key questions about the nature of professional relationships, explaining how companies are irrevocably shaped by positive and negative relationships between colleagues, in a guide that shares strategies for building strong and flexible working relationships that can endure difficult interpersonal challenges.

Following his BusinessWeek best sellers Elizabeth I, CEO and Patton on Leadership comes a new and perfect subject for Alan Axelrod’s innovative format: Winston Churchill, the quintessential leader of the 20th century.

It’s the mid-to-late 1970s and radio is rapidly evolving from it’s early mass-entertainment monopoly, through its post TV transition as a music platform, and into an uncertain future. Fueled by the 1971 Federal Regulation requiring all new car radios to carry both the AM and FM bands, the radio business was once again in a state of change. It was the right time for the right people with the right stuff to catch lightning in a bottle - Paul & Kerby showed up with an abundance of the right stuff.

From the bottom right to the top: The story of Harald Seiz sounds like a blockbuster Hollywood movie. Harald Seiz grew up with his mother and grandmother near Stuttgart in impoverished conditions. Both struggled with alcohol problems, so Seiz had to learn from early on to stand on his own two feet. From a drinks supplier to a vacuum cleaner salesman, he went through numerous professions and - despite harsh setbacks - always adhered to his dream of success and independence. In 2011 Seiz laid the foundation stone for his company Karatbars International GmbH.

So you want to be a star at work? NLP is your ticket to excellence in every situation. With NLP you can aim higher, do more, and stand out from the crowd. How to Succeed with NLP tells you how. NLP (Neuro-Linguistic Programming)is the art and science of personal excellence.

In an age when corporate executives are focused on smoothing out differences and achieving consensus, Saj-nicole Joni and Damon Beyer contend that happy workers aren't always productive; they often become prone to boredom and complacency. While organizational harmony and strategic alignment are important, the health and well-being of organizations also depend on carefully constructed and constructive conflict.

Is your company run by a team with no name? At the top of every organization chart lies a myth - that a Senior Management Team makes a company's critical decisions. The reality is that critical decisions are typically made by the boss and a small group of confidants - a "team with no name" - outside of formal processes. Meanwhile, other members of the management team wonder why they weren't in the room or even consulted ahead of time.

Belief takes you on a journey of the "why" of sales, motivation, and purpose linked to what you do, how to construct your sales day, interpreting your customers, dealing with their objections, and how to provide the ultimate customer experience. There is something in there for everyone, including 10 great practical sales stories with personal application. This is a book that you can take your belief and put it into action.

For over 15 years, New York Times best-selling author Harry S. Dent, Jr. has been uncannily accurate in predicting the financial future. In his three previous works, Dent predicted the financial recession of the early 90s, the economic expansion of the mid-90s, and the financial free-for-all of 1998-2000.

From one of the most respected names in business and leadership, a rare look at the specifics of how great leaders achieve "common purpose" and success within their organizations.

Being a leader of people in any work situation can be very rewarding, but also incredibly challenging! After all, people are unique and tick in different ways and need to be inspired, led and guided through their employee experience. But so often, technical experts aren't naturally great people leaders and they need a resource to get them started on how to deal with typical people situations that can occur in the workplace.

The truth is developers don't think about communication. They focus elsewhere. They are playing with new technology and learning a programming language. In this crisp communication guide, we cover the basics.

>"The story of the human race is the story of men and women selling themselves short." Abraham Maslow, rock star Lawyer, drives straight to the heart of unspoken truths in the legal industry. Are you running your firm like a business? How is your brand? Are you the rock star in your field? Reach the inner entrepreneur within. Become comfortable with being uncomfortable. Whether a small firm practitioner or a large law firm attorney, Rock Star Lawyer speaks directly to you to be your best.

Including interviews with hiring managers and successful home-based workers, Work at Home Now is the ultimate guide to finding the work-at-home job or project you want most

Many executives focus too narrowly on the financial side of their business and neglect the importance of communicating with their employees, the media, and the public. World Class Communication equips you with crisis lessons, procedures, and examples that could help your company save millions of dollars through proper preparation and response. The must-have audiobook every CEO needs, World Class Communication is packed with examples of good and bad handling of countless situations and expert instruction on how to manage them without breaking into a sweat.

Most businesses have a cessation plan (a plan that leads to a business ceasing to exist), while very few have succession plans (a plan that leads to a business not only continuing, but thriving after the founder exits). In Always End with the Beginning in Mind, Donald takes you on a journey that resulted in a successful business continuation, and will give a founder of a business the steps necessary for a succession plan to actually succeed. A well-thought out and properly executed succession plan is a classic win-win.

The chronic stress of modern life often interferes with enjoying the happiness that comes with peace of mind. Joy is needlessly missing from too many lives and from too many relationships. Serenity provides many tools to help listeners discover innate feelings of joy, compassion, gratitude, wisdom, and love, so they can live more fully every day.

The panic that sets in when you try to talk to someone new is terrifying. Without good social skills, you may suffer from low self-esteem that may prevent you from going out, making friends, going on dates, getting your dream job, and just having the quality lifestyle you dreamed of. Surprisingly, there are social hacks that anyone can discover.