Great Business

It is common knowledge that customers value customer reviews. New studies shows 94 percent of consumers use online customer reviews in their buying decision. As a business owner, you might think "how important are customer reviews for my business"? Well the answer is simple: You do not have to be a math genius to know that if your customer base has five-star reviews, you will have a much better chance of ranking higher than your competitors on Google and other search engines.

Al Dunlap is an original: an outspoken, irascible executive with an incredible track record of injecting new life into tired companies. The business media have coined a new verb"to dunlap"when describing a fast company turnaround. In April 1994 he became CEO and chairman of Scott Paper, which had lost $277 million in 1993, was on credit watch for excessive debt, and whose stock had been comatose for seven years.

The tilt (tilt): 1. The shift in business and economic power from countries of the north to the fast-developing markets and economies of the south - not only China, India and Brazil, but also the Middle East and parts of Africa. 2. The result of unstoppable forces, including the volatile global financial system, digitization, the rise of state capitalism and a new global middle class that is both youthful and urban- forces by which industries and economies rapidly emerge and change the global playing field.

Be yourself. Be fully present. Be in the moment. This is a message we hear constantly. While this may be beneficial some of the time, the biggest obstacle to making wiser decisions that actually drive lasting success is ourselves. Being fully immersed in our own limited point of view biases our decisions toward defending our previous actions and maintaining our self-image. Featuring compelling scientific research, business cases, and exercises, Distancing equips us with effective practical tools to reduce anxiety, see clearly, and make better decisions for ourselves and for our organizations.

Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such problems are hard problems, and are highly resistant to guessing, brainstorming, or problem-solving methodologies that require conjuring a list of possible causes. Great problem-solvers are armed with a set of behaviors that allows them to avoid guessing.

This is a quintessentially American story of one man's journey through his career and life. Wall Street veteran Ben Carpenter chronicles the people he met, the experiences he had, the mistakes he made, and what he learned along the way. Listeners will encounter a colorful cast of real-life characters which include Big Hank, Hoops, Sweater Girl, The Zombies, Mr. Nuts, The Cheese, Deep Throat, and The RAT.

Turf wars, low morale, bad politics, and misguided strategies: These are issues that claim much of a leader's time. But this parade of dysfunctions and messy "people" problems actually points to an organization confused about its core business, torn between competing ideas about what it is and wants to be - an organization facing an identity crisis.

Based on real experiences that David Novak had as the Chairman and CEO of Yum! Brands, this parable will empower listeners to recognize the contributions of those around them in order to drive bigger and better results. It's not hard, it's not expensive, and you don't need an MBA or even a position of authority to do it. It's a deceptively simple principle that can have a huge impact on both your life and your business.

In Service Desk Manager's Crash Course, you'll learn from the experience of one of the industry's most well-known former practitioners. Phil Gerbyshak offers an updated and easy-to-understand source for the new manager, and a great refresher for the seasoned one. His combination of expertise and easy-to-grasp teaching veers close to genius for a support desk reference.

As Rick Pitino says, great leaders aren't born great; they learn great leadership along the path of life. Now in Lead to Succeed, Pitino shares the ten traits of great leadership he discovered and has cultivated in himself, and shows listeners how they, too, can become leaders.

How to Deliver a Great TED Talk is a complete public speaking system for delivering highly effective presentations and speeches. If you’ve watched TED videos before, you’ve no doubt been inspired and electrified by speeches by figures such as Sir Ken Robinson, Jill Bolte Taylor, Simon Sinek and Dan Pink. If you follow the guidelines and tools in this audiobook, I guarantee that your audience will have no choice but to be wrapped up in your speeches and presentations.

It’s within the power of each and every school to unleash the best in teachers, day by day, month by month, year by year. This practical handbook takes the guesswork out of professional learning, showing school leaders how they can build a self-improving culture and remove barriers to learning. The authors set out their advice for how every school can bring in the best ideas from the whole system, and make sure that these have a lasting effect in the classroom.

If you want to learn, grow, become better at coaching, and maximize the potential in your players, clients, or team, then this book is for you. Regardless of the work we do or the industry we’re in, as leaders and managers, we need to grow and develop our people, to enable them to achieve high performance. From the front-line manager to the boardroom, it isn't enough to direct and tell people what to do. We need to drive innovation, accountability, and performance in our teams. And that is what this book is all about.

Get ready to question everything you've been told about charity and to find out how you can truly succeed at making the world a better place.

Want to be a better boss? Make the most of your talent? Great doesn’t have to be awful. Start with this guide to the innovative management style that built the Admiral Group into one of the world’s most successful and admired companies. Written by founder and former CEO Henry Engelhardt, Be a Better Boss is part memoir, part management philosophy, and part practical manual, providing valuable leadership lessons for aspiring managers and existing managers alike.

According to the authors, the essence of good leadership is the ability to make consistently sound judgments. While many believe people are either born with this ability or not, Tichy and Bennis explain that it can be developed - and it can lead to greatness. Judgment will have listeners making better decisions in no time.

Did you ever have a great boss? Everyone should have one, but not enough people do. If you're a boss, or hope to become one, or have a less-than-great boss, then this is the book that could change your career-and your life.

User Tested delivers an eye-opening and compelling treatment of putting customers back at the center of your business model. In this book, you'll discover why the company that offers the best customer experience always wins and that real, three-dimensional people can't be reduced to data points on a graph.

Gone are the days of leading through fear and control. Now more than ever, workplaces need to be people-focused, and Leaders Assemble is the guide to making that shift. Whether you're an aspiring, new, or established leader, this audiobook covers the essentials of great coaching, leadership, and simply being a good human in the workplace. This audiobook is for everyone, not just leaders, offering insights into what a healthy, inclusive, and safe work environment should feel like.

Please note: This is a key takeaways and analysis of the book and not the original book. In Good to Great: Why Some Companies Make the Leap...and Others Don't, Jim Collins posits that most American entities (from the federal government and multinational corporations all the way down to individuals) are hindered by being good, and thus not rising to being great.