Great Business

When Peter Drucker wrote Concept of the Corporation in 1946, he revealed what made the large American corporation tick. Similarly, The Art of Japanese Management by Richard Pascale in 1981 explained the unique practices developed by the Japanese to bring that country's economy out of the ashes. The emerging Chinese juggernauts - the Alibabas, Lenovos, and Haiers - need similar revelation since they are a different breed in their own right.

Often, when leaders experience trouble, they look to blame an outside source or expect a small tweak to right their ship. But many times they've actually lost their grip on the very basic foundation of leadership. The business environment may change, but no management trend can displace the core laws, proven over centuries, of excellent leadership. Unusually Excellent is an essential resource for leaders that brings these fundamentals together in a new and comprehensive way.

In this groundbreaking book, Rene Carayol, leading business guru and executive coach, shares the magic and simplicity of his SPIKE (Strengths Positively Identified Kick-start Excellence) philosophy. In the world of SPIKE, there are no losers - everyone has something they are great at. The product of 30 years of supporting the growth and development of thousands of individuals and organizations globally, the book brings together a proven formula for personal and business development. The vital and essential ingredient of SPIKE is that everyone has at least one inherent strength.

In The Moment You Can't Ignore, Malachi O'Connor and Barry Dornfeld tell fascinating "you are there" stories of people and organizations as they encounter and then navigate through and beyond these un-ignorable moments, and show what we can learn from them.

We all have immense potential within us. Whether we have discovered it yet or not makes all the difference. The key to becoming your best version is to develop healthy daily habits to get rid of any bad habits. When you engage in the same behavior or action repeatedly, habits are formed. The good news is, since you have formed a habit, you have the power to break free of it, as well. You have the power to attain your goals and live the life you desire by learning to think efficiently and getting rid of bad habits.

Long hours. Juggling family and work. Deadlines. High stress levels. Professionals are feeling more overworked and overwhelmed than ever before. Yet you CAN get more done than you ever thought possible and still get home to your real life sooner. Laura Stack, The Productivity Pro, shows you how.

The old delineation of technology buyer and vendor is obsolete. There is a new definition for the technology elite - and you find them across industries and geographies. The 17 case studies and four guest columns spread through The New Technology Elite bring out the elite attributes in detail. Every organization will increasingly be benchmarked against these elite - and soon will be competing against them.

Culture is the key to success for every organisation, but what do great cultures do, and what makes them successful? In Culture Fix, author and narrator Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry, or country, your culture's success depends on the emotional intelligence and engagement of the people within it.

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.

You are a leader. You are in charge (of something, large or small). How do you allocate your two most important resources - your time and your attention - in an organized and consistent manner? What do you delegate? What don’t you delegate? This book makes the seven non-delegable roles of the leader explicit, organized, and connected, and thereby provides a springboard to help you develop your leadership paradigm.

The effective organization understands its environment, serves it in innovative ways, and is rewarded in return. It is not about maximizing shareholder value, but about providing customer value, and creating products and services that elicit favorable customer responses. The demand-side always remains in control whether any given transaction will be completed. The supply side cannot run full steam ahead unless the demand side agrees. The achievement of effectiveness is a win-win for both the organization and its environment.

Here are tools, tips, and proven techniques to lift your service higher. Lift your service up, increase service value, and add more to your customers and your bottom line (Chapter two unlocks the value). Explore spectacular service and discover what's beyond the extra mile (Chapter four reveals the secrets). Build your service culture and attract great customers and staff (Study chapter six to keep them). Find loyalty, passion, and profits (Every chapter has the clues).

Let America's foremost authority on management prepare you for the 21st century. Peter F. Drucker's wide-ranging guide explores such topics as the new cost savings revolution in retailing, the urgent requirement for each company to have a "theory of the business," and the need for executives to seek new kinds of information through new technology.

My Great Aunt Edna is a leadership platform that stands for "excellence, doing things the right way, no shortcuts, and accountability." Mac McNeil discusses metaphorical and anecdotal stories from his own leadership and life journey, with organizations such as JPMorgan Chase, Bank of America, Synchrony, and The Community Reinvestment Fund, USA, as well as the inclusion of wisdom nugget contributions from several other top leaders!

The confusion of what it truly means to be great has permeated society since the beginning of time. What is greatness? Is it a skill, talent, or extraordinary feat? Culture has allowed men and women to excel in a few areas, while completely neglecting the things that matter the most. The New Great calls people to find their own path in life, in the midst of the daily noise that can often strip away our energy, focus, and calling.

Management consultant Christie Lindor has quietly been on a mission to be the mentor she wishes she had earlier in her consulting career. With 15 years of experience working at top management consulting firms, Christie is now sharing secrets of great consultants in this new consulting business audiobook. The MECE Muse is an insider's guide to consulting, providing invaluable insights and practical knowledge including unwritten rules and career strategies.

On Fire at Work flies in the face of other books on workplace culture by showing that employee engagement isn't the ultimate goal - it's merely the starting point. Top-tier leaders of the world's best places to work reveal their best-practice strategies for getting employees to work harder, perform better, and stay longer. On Fire at Work features examples and original stories from exclusive personal interviews with over 25 founders/CEOs/presidents of companies like Marriott, Siemens, and many more!

Dan Schawbel guides the next generation of leaders to create a workplace where teammates feel genuinely connected, engaged, and empowered to grow strong interpersonal skills rather than relying on technology. Based on Schawbel's exclusive research studies - featuring the perspectives of more than 2,000 managers and employees across different age groups and from the US, UK, China, India, Brazil, and other countries - Back to Human reveals why electronic and virtual communication, though useful, actually contributes to a stronger sense of isolation at work than ever before.

Tips and advice to become more organized, productive, active and focused.

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.