Great Workplace

Change-Friendly Leadership: How to Transform Good Intentions into Great Performance is a simple affirmation that successful organizational change involves - requires, in fact - the active, willful participation of the people affected by the change. In the change approach prescribed here, the friendly factor is not just a play on words; it is the very foundation for effectively engaging people's heads, hearts, and hopes.

Great teams are built and maintained with great intention, though they can make it look deceptively easy. Too many teams engage in dysfunctional behaviors or fall into territorialism, apathy, and unproductive relationships. The result? An overwhelmed, unengaged, and stressed-out workforce that settles for average or poor performance.

Drawing on decades of expertise, visionary leader and team expert Michael G. Rogers presents an unparalleled approach to team development that sets this audiobook apart from any other in the leadership genre. With captivating stories, relatable examples, introspective activities, and actionable exercises, this audiobook challenges your team’s mindset and equips them with the tools to elevate their personal performance and that of your entire team.

A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls. In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge.

Great business leaders understand that acceptance of greater personal accountability and responsibility leads individuals, teams, and organizations back on the path to success. But with the evolving nature of 21st century business, the practical steps that go into creating a high performance culture of accountability have become more muddled than ever.

Based on real experiences that David Novak had as the Chairman and CEO of Yum! Brands, this parable will empower listeners to recognize the contributions of those around them in order to drive bigger and better results. It's not hard, it's not expensive, and you don't need an MBA or even a position of authority to do it. It's a deceptively simple principle that can have a huge impact on both your life and your business.

New York Times best-selling author Dan Schawbel guides the next generation of leaders to create a workplace where teammates feel genuinely connected, engaged, and empowered to grow strong interpersonal skills rather than relying on technology. Based on Schawbel's exclusive research studies - featuring the perspectives of over 2,000 managers and employees across different age groups and from the US, UK, China, India, Brazil and other countries.

It’s a safe bet that most of the secretaries on the TV series Mad Men would have attended the Katharine Gibbs School in New York City. The iconic institution was in its heyday synonymous with supplying secretaries to male executives. In Expect Great Things! Vanda Krefft turns the notion of a “Gibbs girl” on its head, showing us that while the school was getting women who could type 120 words per minute into the C-suite, its more subversive mission was to get them out of the secretarial pool to assume positions of power on the other side of the desk.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

The Great American Bank Robbery maps out in detail exactly how Washington social engineers and their accomplices reshaped banking regulations and housing policies and gutted time-tested underwriting standards that led to the worst financial calamity since the 1930s, one that has robbed American households of $14 trillion in net worth.

In an age when every business needs to achieve more with fewer resources, Jason Jennings offers a groundbreaking look at how to boost productivity and your bottom line—and no, that doesn't include layoffs. Jennings's research team investigated thousands of companies and identified the world's most productive ones. In Less Is More, Jennings shares tested and successful programs from the leading giants in industry, presents successful programs for enhancing productivity, and explains how businesses of all sizes can emulate these programs to improve their own profitability.

Drive long-term profits and growth by making the company a place your employees love. In Great Company presents a practical approach to ensure that your employees perform at their highest possible levels. It's not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work.

The inspirational career guide for young and ambitious Black British professionals, Black and Great not only highlights the specific challenges Black people face in the working world but provides listeners with honest and practical advice to thrive and carve out the career of their dreams, whilst embracing their Blackness. Featuring interviews and letters from some of the UK's leading Black voices in their respective fields, Black and Great is essential listening for a Black professionals ready to make their mark in the working world and beyond!

We've long been told our ability to succeed depends on our IQ, talent, education level, gender, job title, or when and where we were born. Great Work turns that conventional thinking on its head to reveal that innovation can come from anyone, anywhere.

This book takes its title from the 1980 comedy film The Gods Must Be Crazy, in which an empty Coca-Cola bottle is dropped from a plane onto a community of African bushmen. The bottle is thought to be a gift from the Gods, but after it incites bitter fighting amongst the villagers, the tribal leader decides to return it to the Gods, embarking upon a journey to the end of the world. Through my own metaphorical coke bottle, I visualize the dawn of a daunting new Empire.

Im März 2020 änderte sich alles. Homeoffice war plötzlich die neue Norm. Alle mussten sich digitalisieren und transformieren – ob sie wollten oder nicht. Die Arbeit drängte weiter ins restliche Leben, zur Erwerbsarbeit kam noch mehr Carearbeit. Die Schere zwischen systemrelevanten Berufen und Bürojobs ging weiter auf. Covid hat uns gezeigt, was in der Arbeitswelt nicht mehr funktioniert. Und da ist nicht nur die Pandemie. Überschwemmungen, Waldbrände, Inflation, Krieg – unsere Welt steht in Flammen, im wahrsten Sinne des Wortes.

This book debunks the myth that leaders need to be creative like designers to apply design thinking. Applying design approaches and practices to organizational leadership is not just about its leaders becoming more creative. It is definitely not about the person at the top coming up with the grand answer. Design thinking starts with the 'pain point' related to the problem you are trying to solve. You get to the heart of the issue. It is a collaborative effort that neatly leads stakeholders and representatives affected by the problem to design novel leadership solutions that work.

In The Moment You Can't Ignore, Malachi O'Connor and Barry Dornfeld tell fascinating "you are there" stories of people and organizations as they encounter and then navigate through and beyond these un-ignorable moments, and show what we can learn from them.

Most organizations have well-written, well-intentioned culture and values statements. The problem: A staggering majority of them are bullsh!t. But there is a way to reimagine your values, your culture, and your brand in a way that inspires tremendous loyalty, builds community, and delivers profits. Whether you're running your own company, coaching a team or just have a passion for success because of people, not on the backs of them, the Belonging Factor is the audiobook you need to inspire people, improve process, and deliver profits.

Dan Schawbel guides the next generation of leaders to create a workplace where teammates feel genuinely connected, engaged, and empowered to grow strong interpersonal skills rather than relying on technology. Based on Schawbel's exclusive research studies - featuring the perspectives of more than 2,000 managers and employees across different age groups and from the US, UK, China, India, Brazil, and other countries - Back to Human reveals why electronic and virtual communication, though useful, actually contributes to a stronger sense of isolation at work than ever before.