Growing Relationship

If this sounds familiar, then this book is for you. The Client Retention Matrix provides practical actions and a proven system for turning high-stress client relationships into long-term, mutually beneficial partnerships. You’ll learn how to onboard new clients for optimal success; how to turn difficult conversations into opportunities for connection; and most importantly for your business, how to get everyone in your organization equipped and motivated to create an all-star client experience.

Four months ago, Sara Zapata's best friend disappeared, kidnapped by the web of criminals who terrorize Juarez. Four hours ago, Sara received a death threat - and, with it, a clue to the place where her friend is locked away. Four weeks ago, Emiliano Zapata fell in love with Perla Rubi, who will never be his so long as he's poor. Four minutes ago, Emiliano got the chance to make more money than he ever dreamed - just by joining the web.

In this sequel to The Becoming of Noah Shaw, the companion series to the New York Times best-selling Mara Dyer novels, legacies are revealed, lies are unraveled, and old alliances are forged.

Matt and Mike are best friends, just two working-class guys trying to earn some money in Montauk for the summer. When they meet Driana, JoJo, and Stef, three friends who live much different lives of privilege, Matt and Mike find themselves in a sticky situation where temptation rivals sensibility. Worlds collide when the group ventures out to sea aboard a small boat that Stef sneaks out from her dad's dock. As the waves rise and the fragile vessel weakens, things go horribly wrong. Adrift at sea for days, who will have what it takes to survive?

Every parent wants his or her child to be happy and grow into a productive, fulfilled adult...and according to parenting expert Maureen Healy, the secret to that success is in providing a foundation of inner confidence. Parents and teachers know that confidence and inner strength are important attributes, but in an era where self-worth is often measured by possessions and attractiveness, most have no idea how to model true inner confidence for their kids or how to help them cultivate it.

Invincible seeks to change this lack of awareness and understanding with a compelling look at this important issue, informing and inspiring anyone who grew up living with domestic violence - and those who love them, work with them, teach them, and mentor them.

This emotionally charged title explores loss, love, renewal, and the ways in which these complex bonds within families and between friends are tested at life's most challenging moments. Elowyn Eden and Kassey Messechek are best friends. They share every aspect of their lives. But one thing Elowyn has not yet shared with Kassey is that she checked the organ donor box on her newly acquired driver's license. Kassey only learns of this in a startling and devastating way - when Elowyn's life-giving donor wishes are about to be honored.

This thoughtful, wry story is about two girls - a 'punk' and a 'priss' - who find themselves facing each other in a peer-counseling program and discover that they have some surprising things in common.

Growing Up Black in White by Kevin D. Hofmann is a moving and sometimes humorous look into the life of one man with a fascinating past. Born into the racially-charged Detroit of 1967 to a White mother and a Black father, the author was placed into foster care and then adopted by a White minister and his wife, the parents of three biological children. Hofmann’s memoir reveals the racial tensions, the difficulties of feeling neither Black nor White, his family’s loving support, and his struggles to define and embrace his own identity as he grew to be a man.

In a Philadelphia high school, who doesn’t care about the prom? It’s pretty much the only good thing that happens there, and everyone plans to make the most of it - especially Ash’s best friend, Natalia, who’s the head of the committee and has prom stars in her eyes. Then the faculty advisor is busted for taking the prom money, and Ash finds herself roped into putting together a gala dance. But she has plenty of help - and in making the prom happen, Ash learns some surprising things about making her life happen, too.

In The Gutsy Girl, author Caroline Paul emboldens girls to seek out lives of exhilaration. Once a young scaredy-cat herself, Caroline decided that fear got in the way of the life she wanted - of excitement, confidence, self-reliance, friendship, and fun. She has since flown planes, rafted big rivers, climbed tall mountains, and fought fires as one of the first female firefighters in San Francisco.

Winnie Perry went through a lot when she was 11, from shifting friendships to her teenage sister's mood swings. But now that Winnie is 12, and one step closer to being a teenager herself, there is so much more to deal with. Will her new friendship with Dinah last? Can she handle the pressures of junior high? And, most important, will Winnie survive bra shopping (in public!) with Mom?

Merry is bubbly, outgoing, and optimistic. Mally is thoughtful, solitary, and independent. The twins think of themselves as one. They dream the same dreams, experience the same emotions, and even share a language nobody else can understand. Then, on their 13th birthday, a mysterious fire nearly kills them both. Suddenly, they begin having strange visions - different visions - and the bond between them begins to unravel.

One-day admission: $15. Summer job: Pros: Living on my own (plus roommates); Rides are free (but avoid the roller coasters-too scary!); Super-hot coworker...Cons: Periodic homesickness; Dressing like Gretel for job in fairyland gift shop; Super-hot coworker....and boyfriend back home.

At Douglass High School, the Warriors of Distinction throw the best parties, go out with the hottest girls, and breeze through their classes without even trying. When he's chosen as a pledge, Jericho vows to do whatever it takes to become a full member. But as his initiation becomes more and more harrowing, he faces some uncomfortable choices. Exactly when do the fun and games of initiation cross into the life and death realm of hazing?

For years, 16-year-old Hattie's been shuttled between relatives. Tired of being Hattie Here-and-There, she courageously leaves Iowa to prove up on her late uncle's homestead claim near Vida, Montana. With a stubborn stick-to-itiveness, Hattie faces frost, drought, and blizzards. Despite many hardships, Hattie forges ahead, sharing her adventures with her friends, especially Charlie, fighting in France, through letters and articles for her hometown paper.

Friendships are the garden of life, offering joy, support, and a sense of belonging. In Growing Friendships: Your Way to Building Strong and Lasting Friendships, discover how to plant, nurture, and harvest the meaningful connections that enrich your life. This audiobook is your guide to cultivating relationships that withstand the test of time and bring profound happiness.

Having solved the matter of the Radiant Boy, Riley, Buttercup, and Bodhi are enjoying a well-deserved vacation. When Riley comes across a vicious black dog, against Bodhi’s advice, she decides to cross him over. While following the dog, she runs into a young ghost named Rebecca. Despite Rebecca’s sweet appearance, Riley soon learns she’s not at all what she seems. As the daughter of a former plantation owner, she is furious about being murdered during a slave revolt in 1733.

A lonely Vernon, whose mother has recently died, finds himself befriended by the least likely of duos - the neighborhood outcasts that used to be the subject of his and his buddies' ridicule in this 1994 Newbery Honor Book.

Harrison Scott Key was born in Memphis, but he grew up in Mississippi, among pious, Bible-reading women and men who either shot things or got women pregnant. At the center of his world was his larger-than-life father - a hunter, a fighter, and a football coach. Harrison, with his love of books and excessive interest in hugging, couldn't have been less like Pop, and when it became clear that he was not able to kill anything very well or otherwise make his father happy, he resolved to become everything his father was not.