Growing Relationship

If this sounds familiar, then this book is for you. The Client Retention Matrix provides practical actions and a proven system for turning high-stress client relationships into long-term, mutually beneficial partnerships. You’ll learn how to onboard new clients for optimal success; how to turn difficult conversations into opportunities for connection; and most importantly for your business, how to get everyone in your organization equipped and motivated to create an all-star client experience.

Seventh grade is not going well for Will Levine. Kids at school bully him because of his funny-looking chin. And for his bar mitzvah community service project, he's forced to go to the hospital to visit RJ, an older boy struggling with an incurable disease. At first, the boys don't get along, but then RJ shares his bucket list with Will. Among the things he wants to do: ride a roller coaster; go to a school dance; swim in the ocean.

The moment Spencer meets Hope the summer before seventh grade, it's...something at first sight. He knows she's special, possibly even magical. The pair become fast friends, climbing trees and planning world travels. After years of being outshone by his older brother and teased because of his Tourette syndrome, Spencer finally feels like he belongs. But as Hope and Spencer get older and life gets messier, the clear label of "friend" gets messier, too.

Four months ago, Sara Zapata's best friend disappeared, kidnapped by the web of criminals who terrorize Juarez. Four hours ago, Sara received a death threat - and, with it, a clue to the place where her friend is locked away. Four weeks ago, Emiliano Zapata fell in love with Perla Rubi, who will never be his so long as he's poor. Four minutes ago, Emiliano got the chance to make more money than he ever dreamed - just by joining the web.

Keir Sarafian may not know much, but he knows himself. And the one thing he knows about himself is that he is a good guy. A guy who's a devoted son and brother, a loyal friend, and a reliable teammate. And, maybe most important of all, Keir is a guy who understands that when a girl says no, she means it. But that is not what Gigi Boudakian, childhood friend and Keir's lifelong love, says at all. What Gigi says seems impossible to Keir - something inexcusable - the worst thing he can imagine, the very opposite of everything he wants to be.

Every parent wants his or her child to be happy and grow into a productive, fulfilled adult...and according to parenting expert Maureen Healy, the secret to that success is in providing a foundation of inner confidence. Parents and teachers know that confidence and inner strength are important attributes, but in an era where self-worth is often measured by possessions and attractiveness, most have no idea how to model true inner confidence for their kids or how to help them cultivate it.

Dare to be bold. The Awakening to Authenticity Collection is the ultimate leap inward. Journey into your inner space and watch your true self emerge. Make your way through these pages to begin embracing a self-guided, genuine, and empowered life whilst discovering how to listen to your heart and answer to your soul. Dive headfirst into the work that will guide you beyond your conscious reality, and deep within your authentic self.

Fifteen-year-old Reed Brennan wins a scholarship to Easton Academy---the golden ticket away from her pill-popping mother and run-of-the-mill suburban life. But when she arrives on the beautiful, tradition-steeped campus of Easton, everyone is just a bit more sophisticated, a bit more gorgeous, and a lot wealthier than she ever thought possible. Reed realizes that even though she has been accepted to Easton, Easton has not accepted her.

Growing Up Black in White by Kevin D. Hofmann is a moving and sometimes humorous look into the life of one man with a fascinating past. Born into the racially-charged Detroit of 1967 to a White mother and a Black father, the author was placed into foster care and then adopted by a White minister and his wife, the parents of three biological children. Hofmann’s memoir reveals the racial tensions, the difficulties of feeling neither Black nor White, his family’s loving support, and his struggles to define and embrace his own identity as he grew to be a man.

In The Gutsy Girl, author Caroline Paul emboldens girls to seek out lives of exhilaration. Once a young scaredy-cat herself, Caroline decided that fear got in the way of the life she wanted - of excitement, confidence, self-reliance, friendship, and fun. She has since flown planes, rafted big rivers, climbed tall mountains, and fought fires as one of the first female firefighters in San Francisco.

Merry is bubbly, outgoing, and optimistic. Mally is thoughtful, solitary, and independent. The twins think of themselves as one. They dream the same dreams, experience the same emotions, and even share a language nobody else can understand. Then, on their 13th birthday, a mysterious fire nearly kills them both. Suddenly, they begin having strange visions - different visions - and the bond between them begins to unravel.

Top ten things Samantha Madison isn't ready for:Spending Thanksgiving at Camp David; with her boyfriend, the president's son; who appears to want to take their relationship to the Next Level...

Coming from one empathetic parent to another, the tips in this book are real, clever, honest, and designed to make life with a terrible two- or three-year-old a little bit more manageable. Hilarious, helpful, and handy, this book will be appreciated by any parent who has asked: "Why didn't anybody warn me that unconditional love would be so much work?"

There's nothing worse than going into something blindfolded and clueless about what to expect, and raising a child is no different. The anxiety, tension, and self-doubt can be overwhelming, but when you have the info in your hands, you'll be more relaxed and equipped to handle different stages and phases with poise. Luckily, this guide covers all the bases of child development, from milestones and temperament to emotional, physical, and mental growth and everything in between – say goodbye to being caught off guard!

If you've ever taken a personality test, you may have found yourself in enthusiastic agreement about the positive aspects of your personality, while the less desirable traits listed may have made you a bit defensive. Maybe you read up on a different personality type and wished you had more of those qualities. But the truth is, every type can get stuck in unhealthy emotional and spiritual patterns. And no matter what your personality, you have the potential to grow into the healthiest and most loving version of yourself.

Having solved the matter of the Radiant Boy, Riley, Buttercup, and Bodhi are enjoying a well-deserved vacation. When Riley comes across a vicious black dog, against Bodhi’s advice, she decides to cross him over. While following the dog, she runs into a young ghost named Rebecca. Despite Rebecca’s sweet appearance, Riley soon learns she’s not at all what she seems. As the daughter of a former plantation owner, she is furious about being murdered during a slave revolt in 1733.

Harrison Scott Key was born in Memphis, but he grew up in Mississippi, among pious, Bible-reading women and men who either shot things or got women pregnant. At the center of his world was his larger-than-life father - a hunter, a fighter, and a football coach. Harrison, with his love of books and excessive interest in hugging, couldn't have been less like Pop, and when it became clear that he was not able to kill anything very well or otherwise make his father happy, he resolved to become everything his father was not.

You’re excited about your school project on the solar system, but thinking about presenting it to the class makes you really nervous. Now, you can use mindfulness to stop those feelings from taking over. Mindfulness means paying attention to what’s happening in your body, your head, and your environment. Learning the fun mindfulness skills in this audiobook gives you the power to tackle your anxiety. Mindfulness for Kids Who Worry will show you ways to beat nervousness and keep worry from rearing its ugly head in the future.

50 Things Every Young Gentleman Should Know is a young man’s guide to becoming the type of guy that people respect and enjoy. He knows how to shake hands. He knows how to be a good sport. He knows how to give a genuine compliment and how to speak his mind without being offensive. His friends listen to what he has to say, and he returns the favor. He knows how to achieve the perfect knot in a necktie and, more important, he knows when he should be wearing a tie in the first place. Oh, and his favorite ball cap?

Your body is a sacred treasure, a worshipful instrument, and a unique masterpiece! That’s a pretty big deal. But sometimes it feels confusing, awkward, and flawed. The truth is: You and your body, all of it, are important and beautiful, designed especially by God with a specific plan and purpose. Each chapter in Perfectly Unique focuses on a different part of your body and the potential it has for helping grow your faith.