High Management

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.

Called "brutally honest, incredibly practical, and refreshingly hopeful", Headley and Manke shake traditional corporate culture to the core in this important and desperately needed book. Corporate success is hampered by the failure to create an internal experience (iX) that keeps the best people, enables true innovation and creativity, and implements change quickly and effectively. iX Leadership: Create High-Five Cultures and Guide Transformation will enable leaders to change the way business gets done.

It’s not enough to hire an executive assistant and hope for the best. They can be your project manager, personal assistant, and chief of staff—if you know how to cultivate a partnership. In The 29-Hour Work Day, EA specialists and ProAssisting founders Ethan Bull and Stephanie Bull reveal their framework for building an alliance with the right EA to support your professional and personal growth. Their five performance multipliers show how to hire a trustworthy assistant, establish expectations, and set guidelines that will enable you both to accomplish goals.

There’s good news for investors: legal, tangible tax strategies are out there—they just need to be found. In *Tax Alpha Solutions: Effective Tax Management Strategies for High-Net-Worth Investors*, Matthew Chancey unveils specific, tested tax solutions for accredited investors and those who are eligible.

The financial health of your organization depends on it! Bernie Haffey’s Cutting Through is a comprehensive exploration into the nuances of the key high-performance management systems that turn good companies into great ones!

Why were the American POWs imprisoned at the Hanoi Hilton so resilient in captivity and so successful in their subsequent careers? This book presents six principles practiced within the POW organizational culture that can be used to develop high-performance teams everywhere. The authors offer examples from both the POWs’ time in captivity and their later professional lives that identify, in real-life situations, the characteristics necessary for sustainable, high-performance teamwork.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

If a leader creates negativity or makes wrong decisions, it always comes back in some shape or form. The Science of Protection is a six-step journey that helps ensure your achievement is based on the firm and universal foundation of protection, which helps protect you and your progress without suffering.

Globalization, long considered the best route to economic prosperity, is not inevitable. An approach built on the principles of free trade and, since the 1980s, open capital markets is beginning to fracture. With disappointing growth rates across the Western world, nations are no longer willing to sacrifice national interests for global growth, nor are their leaders able - or willing - to sell the idea of pursuing a global agenda of prosperity to their citizens.

The Culture Blueprint is a systematic guide to building a company culture. This audiobook is about fostering committed, enthusiastic employees. Distilling his years of experience teaching culture-building to companies like Google, P&G, and Amazon.

The New York Times bestselling authors of The Carrot Principle and All In deliver a breakthrough, groundbreaking guide for building today’s most collaborative teams—so any organization can operate at peak performance.

A massive shift is taking place in the business world. In today’s average company, up to eighty percent of employees’ days are now spent working in teams. And yet the teams most people find themselves in are nowhere near as effective as they could be. They’re often divided by tensions, if not outright dissension, and dysfunctional teams drain employees’ energy, enthusiasm, and creativity. Now Adrian Gostick and Chester Elton share the proven ways managers can build cohesive, productive teams, despite the distractions and challenges every business is facing.

In The Best Team Wins, Gostick and Elton studied more than 850,000 employee engagement surveys to develop their “Five Disciplines of Team Leaders,” explaining how to recognize and motivate different generations to enhance individual engagement; ways to promote healthy discord and spark innovation; and techniques to unify customer focus and build bridges across functions, cultures, and distance. They’ve shared these disciplines with their corporate clients and have now distilled their breakthrough findings into a succinct, engaging guide for business leaders everywhere. Gostick and Elton offer practical ways to address the real challenges today’s managers are facing, such as the rise of the Millennials, the increasing speed of change, the growing number of global and virtual teams, and the friction created by working cross-functionally.

This is a must-read for anyone looking to maximize performance at work, from two of the most successful corporate consultants of their generation, whom The New York Times called “creative and refreshing.”

Everyone, at some point in their life, will be asked to be a leader. Leadership skills are highly sought after by employers and are also essential to lasting success in business and life. But the problem with most leadership books is that they are just common knowledge, taken from other writers and not useful. This book presents proven skills and qualities that are tried and tested to help you develop into your greatest potential as a leader. Become more than just “the boss" people follow only because they have to. Instead master the ability to inspire and lead people.

In today's fiercely competitive business environment, where employee engagement can determine an organization's success or failure, Turn the Tide: From Low Engagement to High Energy emerges as an indispensable resource for managers, executives, and HR professionals. This audiobook offers insight into engagement dynamics, strategic cultural leadership approaches, and practical tools for enhancing employee engagement.

Sometimes managing a sales team feels like trying to manage chaos, and in a way it is—there are so many unpredictable influences at work in sales. In Nuts and Bolts of Sales Management, John Treace, mining decades of executive sales experience gained from successful business turnarounds, provides managers with proven strategies to build a high-performing sales team that will consistently produce desired results.

It's a near-universal experience among mental health practitioners: a patient drops a bombshell—a critical disclosure that moves the treatment forward—on their way out, with a hand on the doorknob. This "doorknob moment" creates a stressful dilemma for clinicians, especially when the patient is distraught. Should the clinician end the session on time, or run over and be late for the next patient? Here, seasoned psychiatrist Daniela V. Gitlin provides clinicians with a clear, evidence-based answer.

The Startup Checklist is the entrepreneur's essential companion. While most entrepreneurship books focus on strategy, this invaluable guide provides the concrete steps that will get your new business off to a strong start. You'll learn the ins and outs of startup execution, management, legal issues, and practical processes throughout the launch and growth phases and how to avoid the critical missteps that threaten the foundation of your business.

Technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability.

Ancient Romans liked money. But how did they make a living and sometimes even become rich? The Roman economy was dominated by agriculture, but it was surprisingly modern in many ways: the Romans had companies with CEOs, shareholders, and detailed contracts regulated by meticulous laws; systems of banking and taxation; and a wide range of occupations, from merchant and doctor to architect and teacher. How to Make Money gathers a wide variety of ancient writings that show how Romans thought about, made, invested, spent, lost, and gave away money.

Who doesn't worry sometimes that smart phones, the Internet, and TV are robbing us of time and preventing us from having a life? How can we make the most of our time on earth? In the first century AD, the Stoic philosopher Seneca the Younger offered one of the most famous answers to that question in his essay "On the Shortness of Life"—a work that has more to teach us today than ever before.

When the pressure is on, great coaches remain laser-focused, confident, and fully in charge of their roster. They're the same way when it comes to developing strategies and game plans to succeed. In short, they always win because they have a superior decision-making process. Game-Time Decision Making provides everything you need to up your decision-making game and build a championship-level business.