High Management

It's a near-universal experience among mental health practitioners: a patient drops a bombshell—a critical disclosure that moves the treatment forward—on their way out, with a hand on the doorknob. This "doorknob moment" creates a stressful dilemma for clinicians, especially when the patient is distraught. Should the clinician end the session on time, or run over and be late for the next patient? Here, seasoned psychiatrist Daniela V. Gitlin provides clinicians with a clear, evidence-based answer.

This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.

Use simple and easy-to-follow instructions on how to handle credit bureaus if they refuse to remove inaccurate, unverifiable and questionable information. Learn about the recent consumer-friendly reforms in lending, credit score calculation, and credit bureau behavior.

Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.

No single factor - not sales, marketing, finance, strategy, or operations - has more influence over the ultimate success of an organization than its culture. In the game-changing first edition of Culture by Design, David Friedman cut through the fog and provided a simple, clear, and practical road map that thousands of organizations have now used to build high-performing cultures. In this new updated edition, you'll learn how to take the strategies he originally taught and adapt them to meet the unique challenges presented by today's remote work environment.

Many experienced facilitators, OD consultants, coaches, and organizational leaders increasingly find themselves standing in the fire - working in situations where group and community members are polarized, angry, fearful, and confused. Facilitator Larry Dressler has come to believe that simply picking up yet another method or technique wont help in situations like these. What has a truly transformational impact is what he calls the "facilitator's presence".

Great business leaders understand that acceptance of greater personal accountability and responsibility leads individuals, teams, and organizations back on the path to success. But with the evolving nature of 21st century business, the practical steps that go into creating a high performance culture of accountability have become more muddled than ever.

We live in an age of exponential technology, but this is not so new. Indeed, technological innovation has been promoted so assiduously for so long that there is now a discernible pattern to its emergence known as the Gartner Hype Cycle. Open innovation is no exception. In this book, Henry Chesbrough, the originator of open innovation, examines the hype behind its practice, shows where real results are taking place, and explains how companies can move beyond the hype to achieve real business results.

The financial health of your organization depends on it! Bernie Haffey’s Cutting Through is a comprehensive exploration into the nuances of the key high-performance management systems that turn good companies into great ones!

What do astronauts, Olympic champions, and Nobel laureates do differently that allows them to achieve at such a high level? High achievers share the same four attributes: intrinsic motivation, perseverance, strong foundation, constantly learning through informal means. The key to their success is that they do all four of these things at the same time. Based on research and in-person interviews with astronauts, Nobel Prize winners, and Olympic champions, The Success Factor outlines the approach that individuals aspiring to improve their performance can adopt.

With a lot of content and a multitude of brand new techniques, this guide is for those who are willing to make real improvements in what they are doing. You will be shown how to break out of the administrative death cycle, the difference between valuable and cursed PMOs, how to rally your people - building momentum and community, how to overcome the cultural mishaps that undermine PMOs, and more.

Who doesn't worry sometimes that smart phones, the Internet, and TV are robbing us of time and preventing us from having a life? How can we make the most of our time on earth? In the first century AD, the Stoic philosopher Seneca the Younger offered one of the most famous answers to that question in his essay "On the Shortness of Life"—a work that has more to teach us today than ever before.

The New York Times bestselling authors of The Carrot Principle and All In deliver a breakthrough, groundbreaking guide for building today’s most collaborative teams—so any organization can operate at peak performance.

A massive shift is taking place in the business world. In today’s average company, up to eighty percent of employees’ days are now spent working in teams. And yet the teams most people find themselves in are nowhere near as effective as they could be. They’re often divided by tensions, if not outright dissension, and dysfunctional teams drain employees’ energy, enthusiasm, and creativity. Now Adrian Gostick and Chester Elton share the proven ways managers can build cohesive, productive teams, despite the distractions and challenges every business is facing.

In The Best Team Wins, Gostick and Elton studied more than 850,000 employee engagement surveys to develop their “Five Disciplines of Team Leaders,” explaining how to recognize and motivate different generations to enhance individual engagement; ways to promote healthy discord and spark innovation; and techniques to unify customer focus and build bridges across functions, cultures, and distance. They’ve shared these disciplines with their corporate clients and have now distilled their breakthrough findings into a succinct, engaging guide for business leaders everywhere. Gostick and Elton offer practical ways to address the real challenges today’s managers are facing, such as the rise of the Millennials, the increasing speed of change, the growing number of global and virtual teams, and the friction created by working cross-functionally.

This is a must-read for anyone looking to maximize performance at work, from two of the most successful corporate consultants of their generation, whom The New York Times called “creative and refreshing.”

How many audiobooks have you listened to on project management? On leadership? Too many, right? But no other book combines the practice of project management and leadership into one balanced approach with practical examples—except this book. You don’t even need Project Manager in your title to employ these lessons. You can be any person on any team who has stepped up to take a leadership role on a critical initiative. You’ll learn what it takes to become the binding agent—the glue—that creates cohesive, engaged, high-performing project teams.

What patterns do you choose to let your brilliance shine? So many leadership books claim to have the recipe to success, if you just follow the prescribed system. What these approaches fail to recognize, however, is that great responsibility doesn’t conform to a cookie-cutter model. Rather, the best leaders in today’s complex world take a customized approach by exploring and then leaning into their own values. They recognize their brilliance while also constantly learn and grow and are open to feedback and willing to change.

Bestselling author Christopher D. Connors delivers an invaluable, inspiring discussion of how to adapt to the rapidly changing rules of engagement in the modern workplace. You'll find out why so many employees feel disconnected from their leaders in today's remote and hybrid working environments and how to address that disconnect.

In the fourth book in Miller’s High Performance series, CEO Blake Brown sets out to discover how to create the kind of workplace where everyone feels excited to come to work, passionate about what he or she brings to the company, and energized at the end of the day. It’s a journey that takes him literally all over the world - from Italy to Greece to Green Bay and more. What he discovers from the pages of history is as relevant as the evening news.

Talent doesn’t make the team—the team makes the talent. Why are some teams more motivated, innovative, and successful than others? Why do some groups of talented people fall short against lesser teams? And how do you go about building a high-performing team? Dr. David Burkus understands that to build the best team, you must first shape the habits and practices that bring out the best in each member. Best Team Ever reveals what some of the world’s most effective teams do and shows you how you can do the same.

In this book, Mike Robbins dives deep into the ways great businesses build trust, collaborate, and operate at their peak level. As an expert in teamwork, leadership, and emotional intelligence, Mike draws on more than 20 years of experience working with top companies like Google and Microsoft, as well as his baseball career with the Kansas City Royals. And, while each team and organization have their own unique challenges, goals, and dynamics, there are some universal qualities that allow teams to truly come together and thrive.

This collection of essays deals with the situated management of risk in a wide variety of organizational settings. The emphasis in these contributions is upon the variety of ways in which organizational actors, in combination with a range of material technologies and artifacts, such as safety reporting systems, risk maps, and key risk indicators, accomplish and make sense of the normal work of managing risk - riskwork.