House Management

From inside the walls of Enron, a lone whistleblower attempted to avert the course of events leading to the largest bankruptcy in American history. On August 16, 2001, Sherron Watkins wrote an anonymous letter to Enron's Chairman, Ken Lay, laying out problems with Enron's use of partnerships to hide debt. She warned of a possible scandal that could topple the company if investors and the news media learned of the operations. Then, she revealed her identity and confronted Lay directly.

If talent is the leading indicator of whether a business is up or down, a success or a failure (and it is)...do you know how to accurately judge raw human talent? Understand a person's unique combination of traits? Develop that talent? Convert what supposedly are "soft" subjective judgments about people into objective criteria that are as specific, verifiable, and concrete as the contents of a financial statement? The talent masters do. They put people before numbers for the simple reason that it is talent that delivers the numbers.

There’s a moment in every conversation that can change the whole relationship. A moment when you can either move toward the other person or away from them. Choose to break a negative cycle or continue it. Understand and be understood or remain confused and frustrated. It’s the “miracle moment”. And once you learn how to recognize and respond to it, it holds the power to help transform the relationships you have - at home, in love, and at work - into the ones you really want.

The coauthor of In Search of Excellence offers practical insights on business, management, leadership, and success. This audio program covers listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service.

Growth is everyone's business, not solely the concern of the sales force or top management. Just as everyone participates in cost reduction, so must everyone be engaged in the growth agenda of the business. Every contact of each employee with a customer is an opportunity for revenue growth. That includes everyone from the people working in a company's call center to the CEO.

If you saw a toothpick on the floor, what would you do? This seemingly innocuous question was posed to Subir Chowdhury by one of his longtime clients and ultimately led him to a profound realization: Good enough is not enough. The best processes in the world won't work without developing the kind of mind-set - a caring mind-set - that is needed to achieve real and sustainable change in both organizations and individuals.

Sun Tzu's The Art of War is widely acknowledged to be one of the greatest tools for understanding and resolving conflict ever. But how do you translate its military insights into practical tactics you can use in the corporate boardroom, the PTA meeting, or the family reunion? James Gimian and Barry Boyce take the principles born on ancient Chinese battlefields and show you how to relate them to the situations of your everyday life. By learning to identify the underlying dynamic of a situation, you can transform conflict into victory.

In There Are No Overachievers, renowned speaker and former US swimming coach Brian Biro distills a lifetime of lessons on how to be more energized and passionate about work and life by seizing the WOO. A WOO is a Window of Opportunity - a precious, unrepeatable moment that can impact, redirect, and even reshape our lives, once we recognize and choose to seize them.

Tom Peters has, for the past 12 years, been telling American business that the rules have changed. Now he goes farther in The Tom Peters Seminar, the first in an exciting new series aimed at helping everyone, Fortune 500 chairmen, middle managers trying to hold onto their place on the ladder (a mistake!), and hotel housekeepers, thrive in the brave new world of business in the 90s.

In the original meaning of the word, hackers are enthusiastic computer programmers who share their work with others; they are not computer criminals. This is the book that cracks the stigma of the hacker and articulates their invaluable role in the information age.

Without intending for it to happen or knowing how, when, or why it got started, many people now find that they live in a rush they never wanted. If you feel busier than you've ever been and wonder how this happened and how you can keep up the pace much longer, you are hardly alone.

From the best-selling, National Book Award-nominated author of Genius and Chaos, a bracing new work about the accelerating pace of change in today's world. Most of us suffer some degree of "hurry sickness". A malady that has launched us into the "epoch of the nanosecond", a need-everything-yesterday sphere dominated by cell phones, computers, faxes, and remote controls. Yet for all the hours, minutes, and even seconds being saved, we're still filling our days to the point that we have no time for such basic human activities as eating, sex, and relating to our families.

Hey there! Are you a parent struggling with anger? This audiobook will teach you how to control your temper and work past your emotions to reach resolutions with your child. Anger and emotional outbursts are a pathway to raising an angry and aggressive child, which is why they are ineffective for parenting. The information provided can guide you towards ending your child's temper tantrums and meltdowns while helping you strengthen your emotional bond with them.

The corporate masks we wear hide many a secret. The most potent are not the secret financial numbers or confidential strategy documents hidden away in locked drawers or in safes but the simple ones—good filter coffee generosity and thirty minutes of me-time. This book offers a selection of fascinating and useful secrets that can help you be far more successful at your workplace. As a bonus they can make you happier as well. Harish Bhat wields his pen with his signature insight to delight inspire provoke and change the way you see offices forever.

Meetings have become a pain point for millions, wasting time, money, and energy. But in reality, meetings are at the heart of effective organizations. In Make Meetings Matter, business consultant Paul Axtell reaffirms the importance of meetings and reimagines them using the vital foundation of conversation. With real-life examples and actionable advice, this revolutionary book will teach you to redesign meetings to achieve results, move projects forward, and build relationships that make remarkable work possible.

Here's how you can increase and sustain organic revenue and profit growth, whether you're running an entire company or in your first management job. Over the past seven years, Procter & Gamble has tripled profits; improved organic revenue growth, cash flow, and operating margins; and averaged earnings per share growth of 12 percent. Through eye-opening stories, A. G. Lafley and Ram Charan show how P&G and companies such as Honeywell, Nokia, LEGO, GE, HP, and DuPont have become game-changers.

What's the secret to wowing your customers while maintaining a loyal and dedicated workforce? Drawing upon time-tested strategies that have propelled Enterprise, the nation's number-one car-rental company, from a single location in St. Louis to a $9-billion global powerhouse, noted business author Kirk Kazanjian reveals how your company can consistently outperform and outsmart the competition.

Harpreet Grover and Vibhore Goyal met in college and then spent the next decade of their lives building a company before exiting successfully. One way to tell their story is this: they had a dream, they followed it and, then, through perseverance, they made it come true. But that’s not really the truth. Like everything in life - at least everything worth having - it wasn’t that simple. There was blood, sweat and tears, there was loss of capital, loss of friendship and even a loss of faith along the way.

De César Lozano, autor best seller de México, con más de 1,000,000 de libros vendidos.¿Para qué te complicas la existencia con personas tóxicas y maestros de la queja? ¿Por qué te aferras a los achaques, a la imposible perfección, a las ofensas que te hicieron en la prehistoria de tu vida y al miedo al fracaso? No te enganches, supéralo, diviértete y aprende en estas páginas que lo mejor, si lo deseas, siempre está por venir.

Starting with the publication of their seminal bestseller, Future Shock, Alvin and Heidi Toffler have given millions of listeners new ways to think about personal life in today’s high-speed world with its constantly changing, seemingly random impacts on our businesses, governments, families and daily lives. Now, writing with the same rare grasp and clarity that made their earlier books classics, the Tofflers turn their attention to the revolution in wealth now sweeping the planet. And once again, they provide a penetrating, coherent way to make sense of the seemingly senseless.