House Management

Growth is everyone's business, not solely the concern of the sales force or top management. Just as everyone participates in cost reduction, so must everyone be engaged in the growth agenda of the business. Every contact of each employee with a customer is an opportunity for revenue growth. That includes everyone from the people working in a company's call center to the CEO.

If you saw a toothpick on the floor, what would you do? This seemingly innocuous question was posed to Subir Chowdhury by one of his longtime clients and ultimately led him to a profound realization: Good enough is not enough. The best processes in the world won't work without developing the kind of mind-set - a caring mind-set - that is needed to achieve real and sustainable change in both organizations and individuals.

Sun Tzu's The Art of War is widely acknowledged to be one of the greatest tools for understanding and resolving conflict ever. But how do you translate its military insights into practical tactics you can use in the corporate boardroom, the PTA meeting, or the family reunion? James Gimian and Barry Boyce take the principles born on ancient Chinese battlefields and show you how to relate them to the situations of your everyday life. By learning to identify the underlying dynamic of a situation, you can transform conflict into victory.

Todos tienen que enfrentarse todos los días a dilemas importantes: ¿Dónde hay que poner las prioridades y por dónde hay que empezar? Ahora ya disponemos de un método seguro para responder: el Sprint. El diseñador Jake Knapp creó este proceso de cinco días en Google, donde los sprints se empleaban para todo tipo de proyectos, desde el Google Search hastaGoogle X. En Google Ventures empezó a trabajar con Braden Kowitz y John Zeratsky y los tres han conducido más de cien sprints con empresas del sector de la telefonía móvil, del comercio electrónico, la sanidad, las finanzas y otros.

Are you trapped in a cycle of unhealthy habits? You are not alone - we all have unique barriers that get in the way of making permanent changes to our health. Psychologist Dr Amantha Imber steps away from the one-size-fits-all approach and brings together: the specific psychological barriers stopping you from achieving better health; cutting-edge research into what we should eat, how to get fit, and how to sleep better; the latest behavioural science that helps us make these changes stick for good; and an easy method to create your own personalised and actionable plan to change your habits.

The corporate masks we wear hide many a secret. The most potent are not the secret financial numbers or confidential strategy documents hidden away in locked drawers or in safes but the simple ones—good filter coffee generosity and thirty minutes of me-time. This book offers a selection of fascinating and useful secrets that can help you be far more successful at your workplace. As a bonus they can make you happier as well. Harish Bhat wields his pen with his signature insight to delight inspire provoke and change the way you see offices forever.

Hey there! Are you a parent struggling with anger? This audiobook will teach you how to control your temper and work past your emotions to reach resolutions with your child. Anger and emotional outbursts are a pathway to raising an angry and aggressive child, which is why they are ineffective for parenting. The information provided can guide you towards ending your child's temper tantrums and meltdowns while helping you strengthen your emotional bond with them.

Garry Kasparov, el gran maestro del tablero, explica cómo las soluciones a los problemas cotidianos requieren de las mismas artes y técnicas que el ajedrez: conocimiento, preparación, estrategia y cálculo de las variantes.

Storytelling in business is different from telling stories to friends in a bar. It needs to be based on facts. Stories at Work will teach you how to wrap your stories in context and deliver them in a way that grabs your audience's attention. The special tools, techniques, and structures in this book will help you bring the power of stories into your day-to-day business communication. They will enable you to connect, engage, and inspire and ensure that everything you share has a lasting impression on your listeners.

¿Cansado de nunca tener tiempo para nada? ¿Agotado de tantas redes sociales al grado de perder el sentido de la vida? ¿Abrumado por tanta información y poca satisfacción? La magia de estar presente nos ofrece una metodología para aprender a ser conscientes de nuestra vida, organizarnos y vivir en plenitud.

We are all crazily busy. Yet many of us know that we still need to take the time to learn how to get better. Better at productivity. Better at achievement. Better at running our minds and bodies in the optimum way to enhance our rate of success. So how can we fulfil our potential when there's so much else to do? Win Fast offers succinct, proven strategies in no-nonsense language to help us rise to a new level in our personal and business lives, to be more productive and efficient and to exceed our goals.

What's the secret to wowing your customers while maintaining a loyal and dedicated workforce? Drawing upon time-tested strategies that have propelled Enterprise, the nation's number-one car-rental company, from a single location in St. Louis to a $9-billion global powerhouse, noted business author Kirk Kazanjian reveals how your company can consistently outperform and outsmart the competition.

Believe it or not, recessions make millionaires! Will you be one? In Start Over, Finish Rich, America's best-loved financial expert, David Bach, explains that 2010 will be the best opportunity for building wealth we have seen in decades. And as the economy recovers, you must be set up to recover with it. Bach's easy, take-action plan will show you how.

Did you know you’re likely to have had over 89,000 heated altercations with your closest relations before you reached the age of eight? By age 16, thousands more hours will have been spent by most of us in some form of disagreement with those in our extended social networks. As a species, we’re well practiced at falling out with each other. We may even have a gene for it – certainly, some of us seem to be gifted. When it comes to finding resolutions, however, things don’t come quite so naturally: As much as 90 percent of all inter-personal conflicts never reach agreement.

Existe un increble método para convertir un negocio pequeño en una compañía multimillonaria lder de la industria: el mismo que utilizan los campesinos para tener las calabazas más grandes y ganar los concursos de Halloween, el Gran Plan.

¿Cómo desarrollar un hábito de alto rendimiento para toda la vida? La respuesta es el enfoque, la claridad y la concentración. En Acierta, el autor bestseller de The New York Times y uno de los mejores oradores y autores en el mundo sobre liderazgo y éxito, Brian Tracy, describe los pasos clave que puedes tomar para desarrollar las habilidades mentales más importantes que necesitarás para alcanzar el éxito: claridad, enfoque y concentración.

Julian era el monje que decidió vender su Ferrari: abogado de éxito, un buen día abandonó todo y se trasladó al Himalaya. Allí inició un proceso de aprendizaje con los sabios de Sivana, que le abrieron las puertas a nuevas formas de abordar la vida y los negocios. En este tercer libro Julian Mantle va a ayudar a su hermana Catherine, que se recupera de un gravísimo accidente de avión en el que ha perdido a sus dos socios.

Tricia and Antoinette Clarke - best friends, Power Twins, and Boss Ladies - show you how to take your work and life to the Next Level. As African-American women who have climbed their way to the highest ranks of the media world, Tricia and Antoinette have learned that to win when the deck is stacked against you, you need to ditch the old Status Quo rules. If you’re tired of getting second-class rewards for first-class work and you’re ready to be respected for who you are, Double Down will give you the tools and tactics to go all in on your dreams.

With a spectacular array of true stories and case studies of the hidden benefits of mess, A Perfect Mess overturns the accepted wisdom that tight schedules, organization, neatness, and consistency are the keys to success.

First identified by journalist Jeff Howe in a June 2006 Wired article, “crowdsourcing” describes the process by which the power of the many can be leveraged to accomplish feats that were once the province of the specialized few. Howe reveals that the crowd is more than wise - it’s talented, creative, and stunningly productive. Crowdsourcing activates the transformative power of today’s technology, liberating the latent potential within us all. It’s a perfect meritocracy, where age, gender, race, education, and job history no longer matter.