Human Change Management

Once, the job of leaders was to identify problems and fix them, while leaving nonproblems alone. Today, the notion that the new way is always better than the old way—and that if you aren’t disrupting everything, you are losing—has come to constitute a new orthodoxy of business thinking. Whether it’s a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is life in the blender: a perpetual state of upheaval, uncertainty, and unease.

Which mindset do you think existing Boards and CEOs are in when it comes to HRDs being able to make the move to CEO? Have you ever asked the question why HR Directors don’t make the move to CEO? Why Boards and CEOs ignore “HRness”? Is HR really dead? Where is HR’s guiding North Star? Could you imagine an HR Director being your CEO? In Human Resources Changes the World, Glenn G Jones examines the available research and sets out the reasons why HR is not progressing to its full potential; it will surprise you.

Last year, US companies spent over $165 billon on training; while many training programs themselves provide valuable skills and concepts, even the best-designed programs are ineffective because the learned behaviors are not reinforced. Without reinforcement, learned information gets shuffled to the back of the mind in the "nice to know" file, never again to see the light of day. This book bridges the canyon between learning and doing by providing solid reinforcement strategies.