Labor Leadership

No business concept was more important to America's economic revival in the 1990s than reengineering, introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international best seller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance.

When I started my career in 1991, I was damn near homeless and digging pits for the local cable company. But through persistence, a positive mind-set, and a lot of failing, learning, and overcoming, I overcame depression, rage, and low self-esteem to rise through the ranks to build a $40 million company along with running two family-owned small businesses, all of which allows me to mentor others.

Today's ways of working are not working - even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem.

Automotive retail is changing slowly, and one of the main reasons for that are the franchise laws. I want to urge you to operate as though franchise laws don’t exist to protect you. At the end of the day, awesome customer service, whether in sales, service, or parts, will keep your customers coming back for more. It is ultimately your choice whether to accept change. Consumers will continue to purchase cars. The only question is: Will they will be buying from you?

On April 10, 1966, a crowd of 10,000 farm workers and supporters gathered at the California state capitol to celebrate victory in one of the most significant strikes in American history - one that made Cesar Chavez famous as leader of the National Farm Workers Association (NFWA), which later became the United Farm Workers (UFW). Marshall Ganz tells the story of the UFW's ground-breaking victory, drawing out larger lessons from this dramatic tale.

Extensively revised, the second edition of The Manager's Guide to HR covers all the key areas and brings listeners up to speed on current developments in employment law, including: how social media is changing the recruitment landscape; shifting labor standards regarding compensation and benefits; the National Labor Relations Board's stance on work-related employee speech on social media; and much more. Featuring step-by-step guidance on everything from COBRA compliance to privacy issues, this trusted resource is now - once again - the most up to date.

This provocative book makes a compelling case for reducing the number of workdays in a week to four. International business expert Robert Grosse draws on scholarly research to construct an appealing argument for why the four-day workweek benefits both the organization and the employee. Research has demonstrated that longer work hours harm the individual and don't amount to a more effective organization. The book goes beyond merely arguing that a reduced workweek is a good idea. It delves into why, explores the means for achieving it, and scrutinizes the barriers to getting there.

In Reefer Madness, the best-selling author of Fast Food Nation investigates America's black market and its far-reaching influence on our society through three of its mainstays - pot, porn, and illegal immigrants.

If you’ve ever struggled to keep your business staffed with high-performing, loyal employees - even for “unsexy” jobs with high turnover rates - this audiobook is here to solve your hiring and retention woes. Fully Staffed will give you an edge over your competitors by enabling you to streamline your hiring process, expand your brand awareness through job advertising, build a pipeline of qualified candidates ready to fill positions before they’re even vacant, and refine your hiring funnel so that these superstar employees stay with you for the long haul.

Based on extensive research and workplace experience, The Female Vision demonstrates that what women perceive in organizations and beyond that goes unnoticed and unrewarded is exactly what so many companies need to succeed. Helgeson and Johnson delve deeply into the stories of a number of women whose vision improved their companies - although often they had to struggle not only against unresponsive organizations, peers, or others, but also against their own personal fears.

Thirty years ago, the best-selling "letter to the government", Work in America, was published to national acclaim, including front-page coverage in the New York Times, Wall Street Journal, and Washington Post. It sounded an alarm about worker dissatisfaction and the effects on the nation as a whole.

One of the central dynamics shaping organizations today is a contradiction managers face between ensuring workforce discipline and harnessing worker creativity. In manufacturing, global best practice includes lean production with substantive worker empowerment; cross-training in enlarged tasks and inclusion in problem solving and decision making. Yet, many managers instead face these conflicting pressures by training workers in narrow tasks and using them exclusively for manual labor.

No longer only the domain of corporate public relations, corporate social responsibility (CSR) has now become a serious concern for many firms and a major sphere of academic research. However, most strikingly, by encouraging corporations to play a role in economic governance, particularly at the global level, CSR also raises issues for political science, public policy, and the world of politics as a whole.

While most people work ever-longer hours, international statistics suggest that the average time spent on non-work activities per employee is around two hours a day. How is this possible, and what are the reasons behind employees withdrawing from work? In this thought-provoking book, Roland Paulsen examines organizational misbehavior, specifically the phenomenon of "empty labor", defined as the time during which employees engage in private activities during the working day. This study explores a variety of explanations, from under-employment to workplace resistance.

Accenture wins a lot of awards and portrays itself as the perfect company, but perhaps Accenture seems too good to be true. After all, the company promised "market relevant" and "performance based" to its Austin call center agents, but it did not follow through.