Leadership Coaching Business

People believe that working hard is enough to have success without realizing they need to create personal visibility for themselves. A pivotal feedback conversation Susan M. Barber had with a mentor led her to find a way to create authentic visibility for herself. Barber created a successful process that helped her build visibility for herself, her teams, and now her clients. This process is broken down into easy-to-follow steps in her new book, The Visibility Factor, a guide to shape the visibility that you want for yourself and your career.

Communication is such a big part of our daily life. We are constantly being judged by everyone around us, based on what and how we’re talking to them. It happens unconsciously, but it’s still there. You are on the stand every single day, without even realizing it. Luckily, no one is born a good communicator - you need to mold yourself into one.

In The Scrum Master Files, trusted coach and certified scrum trainer Angela Johnson takes you through her journey from project manager to scrum master. She helps you learn through her own failures what it means to coach developers, product owners, and organizations in changing the way they work with scrum. The case studies in this book put you in the scrum master role and help you see what went wrong and how to make things right using real-world scenarios. The secrets shared in this book are not exclusive to scrum masters!

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Talk to me. From Kim Bearden, cofounder of Ron Clark Academy and author of the best-selling book Crash Course: The Life Lessons My Students Taught Me, comes a powerful guide for improving communication and building better relationships. Whether you are a teacher, administrator, parent, or business professional, chances are you struggle at times to find the right words. Talk to Me gives you those words. In this instructional and inspirational handbook, you’ll learn how to choose words that inspire, encourage, and move people to action.

Pas toujours simple de bien gérer la relation avec son équipe, son boss, ses collègues ! Comment satisfaire un chef ultra exigeant ? Comment s'investir quand les autres sont démotivés ? Comment surmonter la résistance d'un collaborateur ? Comment avoir confiance quand les autres en manquent ? Comment mieux vivre les conflits ? Estelle Boutan et Karine Aubry vous présentent une démarche innovante, parfois surprenante pour répondre à ces questions.

Okay, so you believe in servant leadership. That's a great start. Congrats. Now, let me teach you a repeatable leadership process that you can implement today. Learn from my journey of working for great servant leaders, and take away the five anchors of servant leadership, and the behaviors that support them, to implement your own servant leadership process today. It's time.

Ego, arrogance and narcissism commonly describe ineffective leadership. Nobody likes a show off, but it also doesn’t work to shrink into the shadows. Ben Fauske had significant confidence issues early in his career and he was miserable. After years of struggle, he discovered a pattern that some of the greatest recording artists have used to overcome confidence issues and find success. He called it Authentic Confidence, and the process dramatically improved his career.

Neste livro, Tiago Brunet explora 12 chaves que vão atualizar a sua vida e também prover profundas re flexões sobre uma liderança que faça diferença e que está ao seu alcance. Traçando instigantes metáforas entre o nosso dia a dia e a atualização do sistema operacional de um smartphone, o autor nos mostra que para baixarmos novos aplicativos (habilidades) em nosso sistema (mente) devemos ter bateria su ciente (inteligência emocional), espaço na memória (apagar o velho e dar espaço ao novo).

From sports to business, the benefits of great coaching are well understood. Imagine if you could unlock the power of having a great coach in any moment, by learning to coach yourself. Take Charge of You teaches you the secrets to self-coaching. Everyone could use a good coach to help them reach their full potential. Written by two highly successful coaches from the worlds of business and professional sports, this book provides a straightforward process that will guide you on your self-coached journey to success.

Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.

In Against the Grain, Bill Courtney shares his convictions on the fundamental tenets of character, commitment, service, leadership, civility, and others that, in his decades of success as an entrepreneur and educator, have proven to be the keys to a winning and meaningful life and career.

Serve Up, Coach Down tells leaders in the middle just how powerful they are without pretending that leading employees and reporting to bosses don't require different skills. It fills the gap between the books those leaders consume and the information they actually need and answers the big questions that constantly confound leaders and their companies: Why do leaders who care about their teams still struggle to gain their boss's approval? Why do those same leaders who feel they serve their teams have so much difficulty getting teams to step it up and go beyond the basic requirements of their jobs?

Introducing The Executive Coaching Bible, the fast and simple way to elevate your business leadership and master effective communication. If you're looking for the definitive guide on becoming an effective leader and you're serious about upping your skills to stand out amongst the rest, this one is a must-listen. Instead of paying hundreds of dollars for a generic "business mentor," you can find all the same valuable insights in this one true guide, which you can listen to until you're completely confident in your new skills.

Most people have not known the secrete to live a fulfilled and happy life. If you want to become a successful leader in your respective area, then you should brace yourself to deal with some tough circumstances and decision-making. When you are faced with any kind of setback or limitation, the key to changing this lies within you. It is not your reality or what you see that counts, but rather, it's your point of view of your reality. So, if you can control the way you see things, then you will have your breakthrough.

This book has quickly become the gold standard for improving focus, attention, and concentration. It goes beyond traditional books and advice of “remove distractions” or "pomodoro technique" by offering unprecedented insight into how your mind and body create concentration, and more importantly, how and why they take it away.

Kentucky basketball coach John Calipari is known for his unparalleled ability to recruit the nation's best young players, some of whom will spend just one year with him before going to the NBA, and convincing them to commit to the team without sacrificing their personal goals. It is a promise he makes to them: "Fully invest in the present - and each other - and I guarantee it will serve your future." Here, for the first time, he distills his team-building methods in ways that apply to CEOs, business owners, and more.

With the world changing so rapidly, many leaders are struggling to find new ways to make a significant and positive impact on their team. The key, says Tom Ziglar, is to consistently bring out the best in everyone by focusing on 10 core virtues: kindness, humility, respect, persistence, selflessness, encouragement, positive expectations, self-control, firmness, and hope. Delivering cutting-edge new research, wisdom gleaned from experience, and poignant insights from his work at Zig Ziglar Corp, Tom Ziglar identifies the communication styles that will keep everyone on the same page.

I wrote The Power of Writing Well to address everything managers, leaders, engineers, scientists, and others need to be better senders and receivers, not to cover everything they need to know about the language or to be the perfect sender or receiver; nobody is.