Leadership Coaching Business

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Si vous avez choisi cette voie, c'est que vous souhaitez rendre service. Vous avez à coeur d'aider les autres à vivre une vie meilleure et vous souhaitez semer du bonheur tant que vous le pourrez.

The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La’Wana Harris’s Inclusion Coaching method helps people realize that sharing power isn’t the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter - people believe in diversity until they feel that they have to give something up.

Affranchissez-vous pour retrouver du sens au travail et menez la vie dont vous rêvez ! "Le jour où j'ai quitté mon premier job a signé un point de rupture. Après seulement deux ans, mon travail avait fini par être une telle source d'ennui, de mal-être et de souffrance que je me suis dit : c'est la der des ders."

Have you ever been so comfortable in a situation that you stop growing? Have you ever reached your goals for success - the money, the prestige, the stuff - yet felt unfulfilled in your work and your life? That's the trap of conventional, incremental success. The Trap of Success takes you beyond that comfort zone so you can start your journey to significance and exponential success.

Now in a new, expanded, and fully revised third edition, this best-selling audio handbook will help you learn the skills, and the art, of good coaching, and realise its enormous value in unlocking people's potential to maximize their own performance. This edition includes additional chapters on incorporating meaning and purpose into work and goal-setting, a spiritual approach to coaching, and a final section on "Coaching the Organisations' Culture".

In times of chaos and uncertainty, some freeze up or falter, but others rise up and prosper. When you’re struggling with doubt and fear, when your self-esteem and confidence are waning, this audiobook provides a proven path for not only managing the chaos, but thriving. In Act Now, best-selling author and CEO of Consulting Success® Michael Zipursky shares how consultants can navigate through these challenging times to succeed and prosper in their consulting businesses.

Your team can only be as effective as you are. There is nowhere to throw blame when you are a team manager because the buck stops with you. However, when you do succeed as a team manager or leader, what you find is that your team members will follow your lead and will do so with added enthusiasm if they see that you have enthusiasm and vision to get the job done.

Lisa Z. Fain and Lois J. Zachary offer a timely, evidence-based, practical guide for helping mentors develop the level of cultural competency needed to bridge differences. Firmly rooted in Zachary’s well-known four-part mentoring model, the book uses three fictional scenarios featuring three pairs of diverse mentors and mentees to illustrate how key concepts can play out in real life. It offers an array of accessible tools and strategies designed to help you increase your self-awareness and prepare you to embrace and leverage differences in your mentoring relationships.

Scott Drew, head basketball coach of the NCAA National Championship-winning Baylor Bears, rebuilt a program mired in scandal by instilling a culture of putting Jesus first. The Road to J.O.Y. is packed with leadership and coaching lessons that can equip any leader to make their team a championship team.

From humble beginnings of just $150 to his name, to a multi-million dollar brand and franchise business, 4U Fitness, Daniel Nyiri has learned the ins and outs of what it takes to build a truly successful business. In this book Daniel shares the strategies necessary to achieve long term success as a gym owner by teaching you how to work on the business instead of in it. You'll learn invaluable information to apply to your gym so that it too can become a seven-figure business.

Whether you're eyeing a specific leadership role, hoping to advance your skills, or simply looking to broaden your professional network, you need to find someone who can help. Wait for a senior manager to come looking for you—and you'll probably be waiting forever. Instead, you need to find the mentoring that will help you achieve your goals. Managed correctly, mentoring is a powerful and efficient tool for moving up.

Cambia tus preguntas, cambia tu vida! 12 Poderosas Herramientas para la Vida, el Liderazgo y el coaching. ¡Si quieres obtener resultados grandiosos, empieza a hacerte preguntas grandiosas! El tipo de preguntas que te haces, le dan forma a tu pensamiento y son la raíz que causa tanto los éxitos, como la mayoría de los problemas personales y organizacionales. Este audiolibro contiene décadas de investigación y experiencias de la autora en este campo.

En los negocios, como en la vida, si tú le das al Universo, éste te regresará el doble. Con esta filosofía Roberto Palazuelos dirige sus empresas y ha alcanzado el éxito: la Alquimia Espiritual. Aquí encontrarás consejos para realizarte como ser humano, lo que te llevará a revolucionar tu entorno financiero, a forjar una empresa feliz, eficiente y sustentable. Construye un andamiaje legal, económico y mercadológico; aprende a negociar un contrato, conviértete en un emprendedor y realiza tus sueños en cada nivel de tu vida. ¡Encuentra tu alquimia para el éxito!

Gone are the days of leading through fear and control. Now more than ever, workplaces need to be people-focused, and Leaders Assemble is the guide to making that shift. Whether you're an aspiring, new, or established leader, this audiobook covers the essentials of great coaching, leadership, and simply being a good human in the workplace. This audiobook is for everyone, not just leaders, offering insights into what a healthy, inclusive, and safe work environment should feel like.

We are stronger, wiser and more creative than we realize and yet people are often wanting to tell us how to fix what's happening in our lives. If your goal is to be the coach or leader who gets better results by spending more time listening and less time fixing, then this book is for you! Becoming a high impact coach begins with you and your own transformation.

Are you a new or seasoned manager who is looking to get better results from your team? If you have a burning desire to achieve more and take your group to a greater level of success than you ever thought possible, then this management bundle two-in-one series is for you!

After several highly successful businesses and a couple of epic failures, Jake Hanes, CPA and highly successful entrepreneur, shares not only his step-by-step strategies on turning a business into a cash cow, but also the secrets of the most successful entrepreneurs. No matter your age, the industry you’re in, or your current level of success (or failure) in business to date, this book will provide the resources, insights, best practices, and ultimately, the step-by-step road map to become the number one most successful business owner in your industry.

While it may not look like it, women have been dominating the digital sphere and investing in cryptocurrencies, NFTs, and the Metaverse. There are tons of NFTs led by women in an effort to change the stereotype, more women are investing in cryptocurrencies, and many female names are hitting headlines around the Metaverse.

The Best Seller is written through the eyes of a young professional stumbling in her sales career. Along the way, she meets several mentors who help to change her perspective and teach her that influence is not dependent on "who you know", it's about "who knows you and trusts you".