Leadership Coaching

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.

In these affectionate letters to Francesca, a first-grade teacher at an inner-city school in Boston, Jonathan Kozol vividly describes his repeated visits to her classroom while, under Francesca's likably irreverent questioning, also revealing his own most personal stories of the years that he has spent in public schools.

Great companies know that attracting and retaining the best people requires having a great business culture in place. Keith Hertling, a lifelong leader and the vice president of leadership, coaching and culture for Jersey Mikes Franchise Systems, the popular sandwich chain, explores how to create and maintain a great culture in this guide for business owners, managers, and employees.

Brian Carruthers ha construido uno de los equipos más redituables y enormes dentro de redes de mercadeo en la última década. Su sistema de éxito ayudó a que su equipo creciera a más de 400,000 distribuidores, incluyendo incontables historias de vidas transformadas y mejoradas por los ingresos que generan.

Managing people is one of the most demanding yet career-enhancing and rewarding skills you can have. Skills for New Managers provides you with everything you need to excel as a manager from day one. From hiring productive employees to developing mentoring, leadership, and coaching skills, this fast-paced, easy-to-understand guide is your blueprint for managing your staff to success.

What does it take to become a career coach running a successful business? What about getting raving "thank you" notes from your clients? Or, maybe, you just want to learn how to get coaching clients to come to you instead of having to chase them down. This guide teaches you to attract clients, turn them into raving fans for life, and put the process on autopilot so you can build the coaching business of your dreams.

James King draws on his 15 years of experience as a trusted advisor to some of the world's most elite and exclusive organizations, combined with cutting-edge scientific research, to reveal the foundational principles that are proven to drive elite performance. Accelerating Excellence will revolutionize the way you perceive excellence, potential, and talent, crushing some of the most entrenched assumptions along the way. You will emerge inspired about the possibility that exists before you, enriched with purpose, structure, and direction.

The origins of arguably the greatest coach in professional sports is explored through interviews with Bill Belichick. Learn what he has to say about the fundamentals of football and what he focuses on during practice planning and execution. Ultimately, if you want to win more football games, then your team has to be good in all three areas to include offense, defense, and special teams. This book breaks down his thoughts on all the areas of the game and will help you become a better coach.

Like any established profession, coaching is full of unexamined assumptions. These need to be regularly questioned and tested to keep the profession vital and valuable. Coaches need to engage in the same kind of scrutiny and self-examination that offers such powerful benefits to their clients.

With the world changing so rapidly, many leaders are struggling to find new ways to make a significant and positive impact on their team. The key, says Tom Ziglar, is to consistently bring out the best in everyone by focusing on 10 core virtues: kindness, humility, respect, persistence, selflessness, encouragement, positive expectations, self-control, firmness, and hope. Delivering cutting-edge new research, wisdom gleaned from experience, and poignant insights from his work at Zig Ziglar Corp, Tom Ziglar identifies the communication styles that will keep everyone on the same page.

Running a business should be exciting and rewarding, not a burden. Unfortunately, many entrepreneurs fall into the daily grind of stamping out fires and doing everything themselves because they’ve unknowingly become their own best employee and the bottleneck of their business. Do questions, decisions, and problems always funnel their way back to you? Has your business become a revolving door for employees or the permanent residence for under-performers? Are you tired of burning the candle at both ends and not living life on your terms?

We've all read about the experts: the artists, the scientists, the engineers - that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes?

Ego, arrogance and narcissism commonly describe ineffective leadership. Nobody likes a show off, but it also doesn’t work to shrink into the shadows. Ben Fauske had significant confidence issues early in his career and he was miserable. After years of struggle, he discovered a pattern that some of the greatest recording artists have used to overcome confidence issues and find success. He called it Authentic Confidence, and the process dramatically improved his career.

"Pour moi, l'engagement est étroitement lié à l'épanouissement personnel et à la confiance parmi les membres d'une équipe. Quel que soit le niveau des enjeux - sauver des vies lors des missions du GIGN, mener à bien des projets professionnels ou personnels -, l'engagement est un formidable moteur pour passer à l'action." Que se passe-t-il lorsque l'on applique des préceptes du GIGN à la vie quotidienne ?

Leadership comes from within, but you can’t find it until you know where to look. Here’s what you need to know.... Have you just found yourself rising into a leadership role and aren’t quite sure what to do about it? Or maybe you’re still dreaming of the day this happens to you and want to be prepared when it comes? That voice inside of you that’s constantly encouraging you to stand up and lead isn’t going anywhere - it’s time to embrace it.

Sur le terrain, en entreprise et au quotidien, les règles de la gestion d'équipe sont partout les mêmes. Les découvrir (ou les redécouvrir) en situations réelles, avec des exemples pris aux meilleures sources du rugby est tout à fait passionnant. Dans ce livre, Abdelatif Benazzi ne nous donne pas seulement des cas et des impressions vécus de l'intérieur, il en tire des règles générales de comportement applicables au quotidien.

In Responsive Agile Coaching, Niall McShane draws on over a decade of agile coaching experience to document a clear and well-researched model that lifts the lid on how agile coaching actually works. The book starts by defining what the role of agile coach has become in recent times before putting forward a field-tested and theoretically sound model for conducting agile coaching conversations. The Responsive Agile Coaching model is a dynamic flow-based approach to delivering agile coaching as a service.

Lisa Z. Fain and Lois J. Zachary offer a timely, evidence-based, practical guide for helping mentors develop the level of cultural competency needed to bridge differences. Firmly rooted in Zachary’s well-known four-part mentoring model, the book uses three fictional scenarios featuring three pairs of diverse mentors and mentees to illustrate how key concepts can play out in real life. It offers an array of accessible tools and strategies designed to help you increase your self-awareness and prepare you to embrace and leverage differences in your mentoring relationships.

Most organizations are terrified of conflict, seeing it as a sign of trouble. But clinical psychologist and transformative communication expert Dr. Nate Regier says conflict is really just a kind of energy that can be used for good or ill. With the concepts and tools he shares in this book, you can turn conflict into a partner for positive change.

The new edition of the best-selling employee development classic includes advice on talent retention in the gig economy and a new chapter on creating a career-development culture in your organization.