Leadership Coaching

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.

Who's pulling for you? Who's got your back? Who's putting your hat in the ring? Odds are this person is not a mentor but a sponsor. Mentors can build your self-esteem and provide a sounding board - but they're not your ticket to the top.

Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In this audio, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of guiding leaders at some of the world's most respected big brands and small startups (Apple, Nike, Google, and Slack to name a few).

The Simple Six system will teach you how to grow your business one step at a time while avoiding distractions.

Most organizations are terrified of conflict, seeing it as a sign of trouble. But clinical psychologist and transformative communication expert Dr. Nate Regier says conflict is really just a kind of energy that can be used for good or ill. With the concepts and tools he shares in this book, you can turn conflict into a partner for positive change.

People believe that working hard is enough to have success without realizing they need to create personal visibility for themselves. A pivotal feedback conversation Susan M. Barber had with a mentor led her to find a way to create authentic visibility for herself. Barber created a successful process that helped her build visibility for herself, her teams, and now her clients. This process is broken down into easy-to-follow steps in her new book, The Visibility Factor, a guide to shape the visibility that you want for yourself and your career.

This is a highly practical and condensed introduction to solution-focused coaching, offering a simple and clear structure for coaching sessions that is easy to learn. Content is illuminated through exemplary dialogues from real coaching sessions. Narrative explanations create a helpful framework for understanding the general idea of coaching and the practicalities of the solution focused approach. The book targets beginners in coaching who are looking for simple guidance and step-by-step ideas in their learning process.

Running a business should be exciting and rewarding, not a burden. Unfortunately, many entrepreneurs fall into the daily grind of stamping out fires and doing everything themselves because they’ve unknowingly become their own best employee and the bottleneck of their business. Do questions, decisions, and problems always funnel their way back to you? Has your business become a revolving door for employees or the permanent residence for under-performers? Are you tired of burning the candle at both ends and not living life on your terms?

What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done in how you serve your clients, we’ve got you. For a long time, marketers--specifically in the online space--have been making bolder and bolder promises.

Whether you're eyeing a specific leadership role, hoping to advance your skills, or simply looking to broaden your professional network, you need to find someone who can help. Wait for a senior manager to come looking for you—and you'll probably be waiting forever. Instead, you need to find the mentoring that will help you achieve your goals. Managed correctly, mentoring is a powerful and efficient tool for moving up.

Mastering the Art of Oral Presentations is your expert guide to delivering memorable and effective speeches and presentations. Whether selling a product, offering a service, or bidding for a contract, your oral presentation skills can often determine success or failure. This invaluable resource delivers real-world advice and proven strategies to elevate your game and close the deal. Comprehensive coverage of preparation procedures, delivery techniques, and presentation strategies provide you with the tools and knowledge to motivate and persuade your audience.

Today, organizations are grappling with ambiguity, volatility, and paradox surrounding the challenges they face. This is complexity. But too many leaders approach complexity the wrong way - they push their people harder and harder and tackle problems one at a time over months, sometimes even years and nearly always in a linear fashion. It’s like setting a pot of water on “low” and waiting for it to boil. In this book, the authors share their proven formula for dramatically shortening the process and solving an organization’s toughest challenges in mere days.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

Are you ready to double the profit in your salon business and cut your stress in half? This audiobook is for the salon owner who wants to create an amazing experience for their clients and run a successful business that leaves them the time, energy, and money they need to enjoy family, friends, and hobbies.

Based on the authors' extensive experience working with international board-level teams, Challenging Coaching suggests that for too long coaches have shied away from adopting a more challenging stance in their work - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams. In particular, the authors offer a new coaching approach, FACTS, to help coaches develop this challenging stance.

Managing people is one of the most demanding yet career-enhancing and rewarding skills you can have. Skills for New Managers provides you with everything you need to excel as a manager from day one. From hiring productive employees to developing mentoring, leadership, and coaching skills, this fast-paced, easy-to-understand guide is your blueprint for managing your staff to success.

Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem, the service rep who thinks outside the box and creates unshakeable customer loyalty? These are more than "good employees". - these are "hidden leaders", and they are critical to an organization's long-term success.

Would you like to finally take control of your destiny and create massive results in your life? If so, my Life-Changing Habits series will help you start taking control of your life today!

Ready to break barriers and lead with unstoppable confidence? In Resilient & Ready, Jess Pryce delivers an inspiring and practical guide for women ready to step into leadership roles and make their mark in the professional world. Through real-life stories, expert advice, and actionable strategies, Pryce empowers women to overcome challenges such as imposter syndrome, gender bias, and work-life balance struggles. This book provides the tools to build confidence, cultivate emotional intelligence, and develop a leadership style that is uniquely yours.

Even under ideal conditions, teaching is tough work. Facing unrelenting pressure from administrators and parents and caught in a race against time to improve student outcomes, educators can easily become discouraged (or worse, burn out completely) without a robust coaching system in place to support them.