Leadership Conflict

Drawing from his many best-selling books and years of experience mentoring, John Maxwell offers Equipping 101, a concise collection of time-tested principles on how to equip those around you for service.

Whether it's trying to satisfy customers who expect the impossible or co-workers who ask too much, you deal with conflict every day. You can confidently handle conflicts with the techniques presented in this new video, including how to: offer help on your terms when a co-worker asks too much, protect your reputation if someone asks you to lie, work with a customer who expects the impossible, and more. Suitable for all staff members.

No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to quickly resolve the conflicts that sometimes arise when diverse personalities work together. Learn how to: stand firm with those who bog your team down, help negative people develop a positive attitude, handle people who belittle others, and more.