Leadership Essentials

The job of a Chief Technical Officer is broad, ever-changing, and hard to define. Is the CTO an engineer, an architect, a people manager, or an executive? Turns out, in most cases, it’s all of the above—and even the most experienced “techies” often find themselves feeling underprepared for the human and logistical sides of this pivotal role.

Perhaps no subject about church generates more opinion and passion than worship. Walk with the typical church-going family on their way to the car after the service and just listen. Everybody really does talk about worship. Now, veteran worship leader and experienced ministry coach Mike Harland offers the tools worship leaders need to build biblically-faithful and effective worship ministries without bringing the disruption that often accompanies change.

A commitment to cultivating mindfulness practices in your business is no longer optional, it is an imperative. Not only will mindful businesses survive in the 21st century, they will thrive as the world grows in its initiative to support integrity, creativity, and diversity in the workplace. Integrating solid and definitive mindfulness practices into your business will create a greater sense of ease, innovation and well-being among your staff. Ultimately, they will feel safer and more self-assured, and in doing so will develop a loyalty to you and your business.

Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who’s a member of a team can achieve peak performance and reach their goals.

The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.

Scrum is the leading Agile methodology used by Fortune 500 companies and is transforming businesses everywhere. In this ever-changing world of customer expectations and new technologies, businesses need to be agile to get ahead and stay there. With Scrum, you can be ready to adapt to the inevitable change.

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, When Buyers Say No details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships.

Time for Change: Four Essential Skills for Transformational School and District Leaders (Educational Leadership Development for Change Management) offers powerful guidance for those seeking to develop and strengthen the educational leadership skills needed for change management. Throughout this authoritative guide, Anthony Muhammad and Luis F. Cruz share concrete tools and strategies that will prepare you to lead your school toward lasting, meaningful change.

Small Church Essentials is for leaders of smaller congregations. It encourages them to steward their role well, debunking myths about small churches while offering principles for leading a dynamic, healthy small church. Based on the popular six-hour lecture that Karl Vaters delivers to church leaders across the country, Small Church Essentials will affirm small church leaders and show them how to identify what they do well and how to do it even better.

Talking money with your romantic interest or partner can feel taboo and so uncomfortable that most people would rather just leave it a mystery. But the numbers don't lie — money is one of the leading causes of tension in relationships, decreased intimacy, and even divorce. Jason Tartick, host of the Trading Secrets Podcast, former banker, and partner to top financial organizations like Capital One, walks you through all the numbers you can't ignore in a relationship.

It’s undeniable that we’re entering a new era of remote work. While many leaders seek to run business as usual, why settle for the usual when remote teams allow us to work even better? The research shows that employees are more productive and engaged when they have the freedom to work from anywhere.

Negotiation-whether brokering a deal, mediating a dispute, or writing up a contract-is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.

In The Chief Executive Operating System, veteran CEO Joel Trammell and executive coach Sherif Sakr present a concise, systematic guide to being a truly great chief executive. Filling a wide gap around CEO-specific guidance in the management literature, the authors draw on decades of leadership and client work to deliver a practical CEO operating system that works.

Once, the job of leaders was to identify problems and fix them, while leaving nonproblems alone. Today, the notion that the new way is always better than the old way—and that if you aren’t disrupting everything, you are losing—has come to constitute a new orthodoxy of business thinking. Whether it’s a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is life in the blender: a perpetual state of upheaval, uncertainty, and unease.

You're in a matrix, whether you realize it or not. The test: Do you have multiple bosses? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams? If you answered ''yes'' to either, you're in a matrix role. Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role.

The Essential PMP Preparation is designed to break down the most complicated project management concepts into simple, easy-to-understand and remember explanations, definitions, and examples. The goal is to provide you with the most practical and comprehensive preparation experience without the usual stress and burnout that comes with the PMP studying process.

What makes leaders stand out above the crowd? It very often has a lot to do with the relationships they build at home, at work, and in their communities. Relational leaders invest in good habits today so they will be successful tomorrow. Author and ministry coach Boyd Bailey has identified 30 habits that will help you build healthy relationships by promoting a culture of trust, love, and respect with the people you serve. Through practical advice and stories of leaders in action, you will learn how to listen with empathy, lead by example, and so much more.

If your sales team isn’t producing the results expected, the pressure is on you to fix the situation fast. One option is to replace salespeople. A better option is for you to optimize your performance as a sales leader. In The Sales Manager’s Guide to Greatness, sales management consultant Kevin F. Davis offers 10 proven and distinctly practical strategies, skills, and tools for overcoming the most challenging obstacles sales managers face and moving your team ahead of the pack.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed from the inside out. The qualities Maxwell teaches quickly take you to the heart of teamwork. Anybody can understand them and apply them - whether at home, on the job, at church, or on the ball field.