Leadership Growth

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

American Christianity teaches the centrality of the individual: my will, my experiences, my decision, my heart, my work, and my dedication. Yet we couldn't be more unaware that Christ and His saving and comforting work are being lost. Our minds and hearts are captivated in some way by those who often preach the Christian instead of Christ.

Addressing diverse issues depends on improving your soft skills - such as time management, team-building, communication and listening, creative-thinking, and problem-solving. But this isn’t as easy as it may seem. Sue Ashford has the solution. In this timely book, she introduces Flexing - a technique individuals, teams, and entire organizations can use to learn, grow, and develop their skills and knowledge with every new project, work assignment, and problem. Flexing empowers you to embrace any challenge and adapt to any change, yielding valuable takeaways that ensure growth.

Ten years of research uncover the secret source of growth and profit...Those who center their business on improving people’s lives have a growth rate triple that of competitors and outperform the market by a huge margin. They dominate their categories, create new categories, and maximize profit in the long term. Pulling from a unique 10 year growth study involving 50,000 brands, Jim Stengel shows how the world's 50 best businesses have a cause and effect relationship between financial performance and their ability to connect.

Today's business environment looks dramatically different than it did even a decade ago, and it continues to evolve at an increasing rate; macroeconomic shifts, consumer trends, technological advances, and changing competitive dynamics are accelerating the pace of change. A handbook for how to succeed in the age of big data, Optimizing Growth provides insightful guidance, real-world success stories, and practical tools to achieve growth in this new era, utilizing big data to achieve a deeper understanding of demand, customers, competitors, and opportunity.

Engaging and informative, this book skillfully examines what usually goes wrong on the road to entrepreneurship, revealing what business owners regret and what you can do to address these issues. Along the way, it provides an overview of the personality traits and qualities that make success in entrepreneurship more likely, and also explores how the weight of wearing the entrepreneurial hat can affect you.

Drawing from the wisdom in his books Your Road Map for Success, Talent Is Never Enough, Developing the Leaders Around You, Failing Forward, The 360 Degree Leader, Winning with People, and Leadership Gold, John C. Maxwell provides in Self-Improvement 101 the essentials all leaders need to keep striving for excellence no matter where they are or what they are doing.

Why is it that so many gifted and passionate leaders end up on the sidelines of ministry rather than finishing well? How can you avoid the pitfalls that face those who serve Christ and his church? What steps can you take that will propel you forward into a more faithful and fruitful ministry than you ever dreamed? These questions and more are addressed in Leadership from the Inside Out.

Reimagining Industry Growth offers listeners a blueprint to harnessing the power of leading industry associations as strategic partners. By utilizing those partnerships, business leaders will become able to leverage the collective strength of the supply chain to overcome challenges, address uncertainty, mitigate risks, and position their industries for growth. The book provides an overview of strategic partnerships, how they work, and how they can be applied to industry relationships with trade associations.

While we can't determine how God will act, we can be expectant and anticipate his work. And revivals are not just experienced-they can be led. James Choung and Ryan Pfeiffer have seen revival in their own ministries, with remarkable transformation in both individuals and communities. They unpack what revival looks like, how Christians can anticipate it, and how they can experience it in their own lives and in larger movements. They provide a model of revival leadership for Christians who want to facilitate and spread revival in their contexts.

In the world of work, the single greatest asset of successful individuals, teams, and organizations is their mindset - what happens in between their ears. It's not the corporate strategy, the sales compensation plan, or the market segments they're pursuing. It is what each leader, team member, and employee chooses to focus on, to believe, and to create for themselves and others.

In this revolutionary management audiobook, Fred Reichheld reduces all business success into one question. "Would you recommend this business to a friend?" According to Reichheld, this measure of customer satisfaction should be at the heart of all strategic decisions made by every company. He presents compelling case studies to show how customer satisfaction is more important than any business criterion besides profits.

Recent trends suggest that we are moving out of a recession - fairly labeled The Great Recession - into a recovery phase characterized by high unemployment with growth. As such, the business road ahead will be challenging. Growth will be harder to achieve and business failure will be more prevalent. But the best of America's growth businesses will pass through this cycle to experience renewed and hopeful growth in contrast to the high failure rate of those who fail to grow. The numbers are proving this to be the extreme case - a higher upside with a greater failure rate.

In the early 1980s, Caterpillar, Inc. lost one million dollars per day for three consecutive years. Its continuing existence came into question. Today, "CAT" is the world's most profitable manufacturer of construction and mining equipment and large engines. This inspiring book takes you behind the scenes with the CEOs, executive vice presidents, managers, dealers, customers, union bosses, and Wall Street analysts who were players in Caterpillar's drive to global dominance.

To help people develop their potential, to articulate and become the self that they want to be, are capable of being, and that best serves them and others in the short and long term is what we as individuals and leaders strive toward.

Author and pastor Jared C. Wilson shows how to lead a culture shift in a church from a focus on numerical success to the metrics of grace. Leading a church culture to shift from numerical success to the metrics of grace can be costly, but leaders who have conviction, courage, and commitment can lead while avoiding some of the land mines that often destroy churches.

Evergreen Talent will show you how to attract, find, and keep employees for the long-term. What many organization leaders fail to understand is that you can't simply transplant a competitor's talent strategy and achieve the same results - just as you can't take plants suited to a warm climate and expect them to thrive in chillier locales. The conditions are too different. But a company that takes the time to examine its own environment, select talent accordingly, and nurture its people will stand tall, regardless of economic conditions.

Our Witness to the World is the latest book in Kingdom Pastor's Library, a new series of books that brings you a succinct, complete pastoral philosophy and training from Tony Evans.

A slave runs away from his master. A mutual friend steps in to mediate between the two of them. Can there be healing in such a scarred relationship? This is the situation faced in the book of Philemon. From this short New Testament letter, pastor and author Dhati Lewis (Among Wolves) unpacks key principles that Paul applied to being an advocate in the midst of division.

Profitability or growth? Results today or tomorrow? More synergy or better stand-alone performance? Ask managers which they want and most will tell you both. But they will also tell you that more progress on one front usually comes with less progress on the other. It's like squeezing a balloon in one place only to find that it expands elsewhere.